89Rus @ 03/04/19, 18:28
I immediately said that I would not agree to repair, replacement and no action without my approval for repair.
Did you fix this in writing? Very often, shops, giving for signing a form for quality control, which is so necessary when exchanging / returning, forget to mention that it says "an application for repair / quality control" and your signature says that you agree to both of these options . And what did you verbally say to them - then prove it.
When I handed over for the return of my iPad Pro 10.5 such an application for "repair / quality control" signed, but additionally attached a statement, where I clearly indicated that since 14 days have not passed since the purchase, then I demand a refund and refuse to repair or replace the product with a similar one. Well, do not forget to ask for a certified copy with a stamp, date and signature of the receiving person, otherwise the original will be lost and the store will be out of place here.
Do not think for paranoia, but the policy of the return of many trading organizations in the Russian Federation leaves much to be desired and you have to protect yourself in all possible ways.
As an example: Post has been editedipexa - 05.03.19, 00:48