Thank you! Tell me please, the smart is located on the 4G network (mobile data should be turned on, Wi-Fi is turned off, and there is an image 4G at the signal level scale)?
And what is your version of the firmware? This can be viewed in the Settings menu - about the device - information about software.
Thank!
I wrote in support of Samsung, they answered that everything should work. It is said that this is an error of software or hardware defect. Telephone stock (pre-installed software) and new, so it is important to understand, it is in the firmware case or still just a marriage of a specifically of my phone.
My problem is observed only in 4G networks. If the phone is automatically selected 3G, then incoming pass. But as soon as it goes in 4G, I am not available for incoming. Therefore, I had to put on the automatic choice only 3G \ 2G.
Post has been editedrazdol - 11.06.17, 20:35