Common iTunes Errors 1- Not the firmware or version of iTunes The firmware does not fit the device, or the version of iTunes is too old to work with this version. Update iTunes to the latest version, if the error persists, download the firmware again
2- The firmware is not assembled correctly The firmware is recognized, but cannot be used due to the fact that it is assembled and packaged incorrectly (usually the error appears when working with custom firmware). Download firmware or try another
5, 6- Wrong firmware mode The firmware cannot be installed either due to damage to the boot logos, or due to the fact that the device was entered into the wrong service mode (for example, the firmware is designed for DFU Mode, and you try to recover via the Recovery Mode). Enter the device in DFU Mode, if it does not help, download another firmware.
8- Wrong device The firmware is suitable for iTunes, but not for the device (for example, it is not for that generation of the device). Download the firmware version corresponding to your device model.
9- Kernel Panic Panic kernel in the device when working with firmware. It occurs either when the data transfer via cable is interrupted, or if the firmware is incompatible with the recovery mode selected Try to restore the firmware through the DFU Mode. Check whether the cable is securely fixed in the USB port and in the 30-pin connector of the device. Change the cable or port.
10- No LLB downloader Damaged or missing low-level loader LLB due to crookedly assembled custom firmware. Download another custom firmware or rebuild it yourself
11- Incomplete firmware file The firmware lacks a number of necessary files for downloading. Download another custom firmware or rebuild it yourself
13- Cable problem USB cable or 30-pin connector problem or an attempt to install iOS beta from Windows. Change the cable or USB port. Disable USB 2.0 BIOS
14- "Broken" firmware file During the flashing, a violation of the integrity of the firmware file was detected. Disable the firewall and antivirus, try changing the cable or USB port, try another firmware
17- Flashing from custom to custom Attempting to upgrade from one custom firmware to another custom firmware. Before flashing, enter the device in Recovery Mode or DFU Mode
18- Damaged device media library The media library of the iOS device is damaged. It is very likely that a flashing is required.
20- Requires DFU mode Instead of DFU Mode, the device is in Recovery Mode. Enter the device in DFU Mode
21- Requires pwned DFU mode DFU-mode error when jailbreaking. Enter the device in DFU Mode via Pwnage Tool, sn0wbreeze or redsn0w
23- Unreadable IMEI / MAC iTunes cannot read the device's IMEI or MAC address. If the error is repeated on other firmware, then the problem is of a hardware nature.
26- NOR Memory Error Error when working with NOR-memory because of the crookedly assembled firmware. Download another custom firmware or rebuild it yourself
27, 29- Looping the firmware iTunes loops while trying to restore the firmware. Update iTunes to the latest version.
28- Memory issue Failure of flash memory or contact group. Help you can only in the service
31- Out of DFU The device cannot exit DFU mode. The most common error is hardware problems.
34- There is no space on the hard drive Not enough disk space. Free up the hard drive on which iTunes is installed
35- No access rights to the iTunes folder Corrupted access rights to the iTunes folder on the Mac. Run Disk Utility and restore access rights.
36, 39, 40, 306, 10054- No access to the update server Problem with access to activation and signing servers. Disable firewall and antivirus, check the hosts file.
37- The loader does not fit the device Low-level boot loader does not match the device model due to an error when building custom firmware. Download another custom firmware or rebuild it yourself
54- Unable to transfer purchases Cannot transfer iTunes Store purchases from device. Delete old backups. Deauthorize computer in iTunes (menu "Store") and try again.
414- Content for adults only You are not allowed to upload content with a rating of 17+ to your device. Correct the age data in your iTunes account (menu "Store - View my account")
1002- Copy Error An error occurred while copying the firmware files to the device. Start the flashing procedure again.
1004- Apple servers overloaded Apple servers could not send SHSH hashes to the device. Try to flash later
1008- Invalid characters in Apple ID Your Apple ID contains invalid (iTunes-related) characters. Try not to use anything other than Latin letters and numbers in your Apple ID
1011, 1012 - Device modem not responding The iPhone / iPad modem does not respond. Try restarting your device. If the error repeats continuously, then there may be a hardware problem.
1013-1015- Modem downgrade iTunes tried to downgrade the iPhone / iPad modem version. The error indicates that the firmware has completed normally, however, the iPhone / iPad itself cannot boot after it. You must use the function Kick Device Out of Recovery in the utility TinyUmbrella
1050 - Apple server is unavailable Apple activation servers are unavailable. Try to activate the device later.
1394- System files are damaged System files are damaged as a result of a failed jailbreak. Restore the firmware and jailbreak again
1413-1428- USB issues Problems with data transfer via USB cable. Check cable integrity and USB port health
1430, 1432 - Device not recognized Device not recognized. Change the cable, USB-port, computer. May indicate a hardware problem.
1450- No permission to access the library file Unable to modify iTunes library file. Restore access rights on Mac OS X, check the owners and permissions of the folder in Windows
1600, 1611- Requires recovery mode Recovery to custom firmware is done through DFU Mode, although it should have been done through Recovery Mode. Enter the device in Recovery Mode
1601- No access to device iTunes cannot get full access to the device. Disable all background processes, try another USB port or cable, reinstall iTunes
1602- Unknown device mode iTunes cannot verify that the device is in the correct mode. Check the hosts file, turn off all background processes, try another USB port or cable
1603, 1604- Requires a jailbreak The non-jailbroken device is restored to the custom firmware. Jailbreak on the current firmware. Please note: jailbreak through the Spirit utility and the JailbreakMe site is not complete and also leads to such errors
1608- iTunes is damaged ITunes components are damaged. ITunes Reinstall Required
1609- iTunes update required The version of iTunes is too old to work with the device. Update iTunes to the latest version.
1619- Operation in DFU mode is not possible. iTunes sees the device in normal mode, but cannot work with it in DFU mode. Update iTunes to the latest version.
1644- Interference from the system Other system processes prevent iTunes from working with the firmware file. Restart the computer, disable the firewall and antivirus, close all programs running in the background
1646- Device reboot required iTunes could not load the device in the desired mode. Restart your iOS device, restart iTunes
2001- No access to device (Mac OS) Mac OS X drivers block access to the device. Update Mac OS X to the latest version.
2002- Access to the device is blocked ITunes access to the device is blocked by other system processes. Close all other programs, turn off the antivirus, restart the computer.
2003- Bad USB port USB port is damaged. Clean the USB port, check the contacts, try connecting the device to another port or computer
2005- Bad cable Damaged cable. Replace cable
3000, 3004, 3999- No access to the update server Unable to access the firmware signing server. Disable firewall and antivirus. Set IE as your default browser.
3001, 5103, -42210- Unable to upload video iTunes cannot load the video. Find and delete the service folder "SC Info" from the disk
3002, 3194- No SHSH certificate It is not possible to request a suitable SHSH hash from the firmware signing server. It occurs if you redirected iTunes to the Cydia server via the hosts file or the TinyUmbrella utility, but there are no saved hashes for this firmware on the server. Disable TinyUmbrella or remove the line "74.208.105.171 gs.apple.com" from the hosts file.
Also, error 3194 occurs when the user tries to install an irrelevant (outdated) firmware. To find out what firmware is relevant at the moment, you can in the subject.
[FAQ] The relevance of the firmware3123- Impossible to rent a video iTunes cannot rent videos. Deauthorize the computer in iTunes and log in again.
3191- quicktime is damaged QuickTime components are damaged. Reinstall player and QuickTime components required
3195- SHSH certificate damaged Accepted SHSH hash is corrupted. Try to start flashing again.
3200- Incomplete firmware In the custom firmware there are no required images. Download another custom firmware or create it yourself again.
5002- Unable to make payment Unable to confirm payment in iTunes Store. Check your credit card information is correct.
8008, -50, -5000, -42023- Unable to download file iTunes cannot restore the download session. Clear the contents of the iTunes Media / Downloads folder in the iTunes folder
8248- Incompatible plugins The normal work of iTunes is hampered by old incompatible plugins. Delete the plug-ins installed to iTunes until the error stops appearing
9807- Digital Signature Request ProblemiTunes cannot contact the digital signature verification server. Disable firewall and antivirus
9813- Invalid keys Keychain certificates are invalid. Clear Safari Cache (Safari-Reset Safari Menu)
11222- Server access is blocked Access to iTunes services is blocked. Disable firewall
13001- iTunes library is damaged Irreversible damage to your iTunes library file. Delete the iTunes Library file and files with the extension itdb in the iTunes folder
13014, 13136- Interference from the system Other processes interfere with the normal operation of iTunes. Restart the computer, disable the firewall and antivirus, close all programs running in the background
13019- Media Library Error Media library error while trying to sync. Check your iTunes library for damaged and incompatible files.
20000- Conflict with the Windows shell iTunes conflicts with the Windows GUI. Turn on the default theme in Windows
20008- Conflict with TinyUmdrella iTunes conflicts with the TinyUmbrella utility. Update TinyUmbrella and Reboot
-1- "Dead" modem Critical modem error. Occurs when updating iOS to iPhone without a modem upgrade. Use redsn0w or TinyUmbrella to wipe the gadget from recovery mode
-35, -39- Error loading music from the store Unable to download music from the iTunes Store. Update iTunes to the latest version, log out and log in again, disable the firewall and antivirus
-50- No connection with Apple servers iTunes cannot communicate with servers. Update iTunes to the latest version, log out and log in again, disable the firewall and antivirus. In extreme cases, reinstall iTunes and QuickTime.
-3198- Downloaded files are damaged The integrity of the downloaded files is violated. Repeat the download via iTunes again
-3221 - Not authorized (Mac OS) Incorrect access rights to iTunes file on Mac. Run Disk Utility and make access rights restored.
-3259- Timed out The iTunes Store timeout limit is exceeded. Check your internet connection
-9800, -9808, -9812, -9814, -9815- Incorrect date / time Error shopping time in the iTunes Store. Set the correct date on your computer
-9843 - Download blocked The iTunes Store security system blocked the download. Log out of your account, restart iTunes and log in again.
0xE8000004- problem with Wi-Fi Check the Wi-Fi module, cables and antennas in the device
0xE8000001, 0xE800006B- Unexpected device shutdown The device was unexpectedly disabled. Restart iTunes and reconnect your device.
0xE8000022- The firmware of the device is damaged Irreversibly damaged iOS system files. Restore firmware
0xE800003D- No access to network settings iPhone or iPad can not access the settings of mobile operators. Correct access rights (if the gadget is jailbroken), remove all custom operator bundles, as a last resort, restore the firmware
0xE8000065- The problem of custom firmware Error while trying to install custom firmware. As a rule, an error occurs when working with firmware created in sn0wbreeze. Restart the computer, try to flash again, in case of failure, create the firmware again
0xE8008001- Unsigned application Attempt to install an unsigned application into the device. Do not put pirated software
0x80090318 (iTunes does not see the Internet connection, although it is)
Post has been editeddirectorgeneral - 17.04.16, 22:11