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It does not work Touch ID | [Hardware]



Rep: (1)
Touch ID does not work

Apple iPhone 5S
Firmware: 8.1.2 official

Jailbreak : Not
Description of the problem:
When you try to configure Touch ID, the message "Failure fails. The configuration of the Touch ID cannot be completed. Go back and try again." The sensor used to work, then turned off as unnecessary. Recently updated the iPhone to the latest official firmware and this problem has arisen.
I ask for help, can I somehow solve this problem myself or drag a service?

There have been actions:
I updated the firmware, restored the device from a backup, reset all settings to factory defaults.


Post has been editedKUKUndrik - 20.09.16, 11:23



Rep: (240)
* Krabkrab11,

Home button changed?



Rep: (1)
No, did not change. The mobile phone did not repair at all, did not even drop it very much (



Rep: (165)
* Krabkrab11,
Try to demolish everything in dfu mode and configure it as a new one without a backup copy and test it possible in a copy of the problem, then you can restore from a copy, if there are different copies, try to restore another



Rep: (26)
I also had this, in the end I killed the home button, I had to change



Rep: (4)
Here I have the same garbage: (on the same firmware ... along the way it has a bug ...
today, all of a sudden, at 5:00 pm, the phone stopped detecting fingerprints, no hard resets help



Rep: (1)
I think to go to the service to ask mb what they advise.



Rep: (4)
And I hope that soon there will be a fix ... Because you cannot change the touch id (



Rep: (0)
Anological problem. Updated on iOS 8.1.2 and the touch id stopped working, writes that when adding a print, a crash occurred



Rep: (165)
Write claims to Apple as they release a patch with faster fixes.

Post has been editedmers14 - 13.12.14, 04:24



Rep: (0)
after the update of iOS 8.1.2, it started to blunt the fingerprint and after a while it stopped working altogether, it crashes



Rep: (1)
As a result, I passed the iPhone to the service in a week and changed it to a new one. They say that quite a massive problem.



Rep: (0)
Has anyone solved this problem by replacing the phone? I think whether to wait for the update or take it directly to the store ..



Rep: (4)
I turned off the "family access" because he was killing my battery (the phone did not go into suspend mode) and I got a Touch ID. I do not know how it happened and how they are related to each other, but it helped me

Try it, write it down helped you

Py.Sy. Firmware 8,1,2



Rep: (0)
Thanks for the advice! But it did not help (the finger does not see at all), I'm waiting for the update)



Rep: (4)
And my happiness did not last long (yesterday, after dinner, he again stopped reacting to his fingers .... just did not install anything and did not change any settings (

Post has been editednetwin - 11.01.15, 20:52



Rep: (0)
PPC .. it works for me, but after a time it’s strange, it only unlocks when I do a semicircle with my finger: D

Post has been editedGodmain - 11.01.15, 16:49



Rep: (2)
I have an iPhone 6 ios 8.1.2 firmware, the touch id also does not work, an error pops up, I am inclined to believe that the matter is still in the firmware, we are waiting for the update this week!



Rep: (4)
I found another method of "repair", charged 100% and then disconnected it from the zaryad and made a hard reset (by pressing the lock button and the HOME button), try, unsubscribe ;-)



Rep: (0)
Updated to 8.1.3, the problem still remains (



Rep: (2)
There was also such a problem, everything worked well on 8.1.2, updated to 8.1.3 and the button refused to work. The phone did not drop at all! I rolled back again to 8.1.2 and zero sense all the same (


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