, A similar situation was! Mail was i.ua, six months everything was fine, then stopped to pass bills.
Support for a month advised to remove the data card is for a day, then for three days, then a week, advised the bank to reissue. map on a name (well, that did not bother) and even advised to use prepaid cards. Then he got the support of a guy who did not otfutbolivat pattern, something long clarifies and advised to change the e-mail, that is. To. The system finds my current e-mail unreliable. Initially reacted to the skeptical, but it helped! Now during the payment even 3D-Secure (code of the SMS from the bank) is not required.