FAQ on buying portable devices abroad



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FAQ onBuying Portable Devices Abroad

Content

The topic of buying the desired device can be found inNew items
The fak is aimed at purchasing portable devices, but the described procedures and links will enable you to master the purchase of both mobile devices and accessories and any other product.

Since it's impossible to describe everything, I give links to similar forums and fakie on other resources:ebay-forum.ru | ebay-forum.ru/phpBB2 | Excerpt from ebay-forum.ru | How to easily and quickly buy abroad | How not to lose money, wanting to save money (habrahabr) | Customs FAQ | FAQ by mail to Russia | Wikipedia mail rules | vxzone.com | buy-club.ru | mobile-review.com

Club lovers overseas shopping - bother, we communicate here, we enter the club and ask any questions.

There is no curator in the subject. For questions about filling the caps, please contact the section moderators via the buttonPictureunder the messages or toTopic Starterin QMS. How to do it correctly is writtenhere.

Post has been editedweber666 - 16.05.17, 17:58



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Content

1. Order
2. Features of purchase from different countries and stores
3. Shipping
4. Receiving

Post has been editedmainbord - 01.09.13, 17:30



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Where to buy, and how?
  1. Use the services of online stores verified by many forum users.
    Reliability, convenience of purchase and decency of shops is confirmed repeatedly.
    Prices are higher than on ebay, but there is a guarantee, insurance, full set, the name of the store, all devices are not tied to the operator.
    computeruniverse.net , purchase instructions time , two , Video registration instructions , Video purchase instructions
    clove.co.uk , purchase instruction
    Flea market - sectionsavagemessiahzine.com. Here the users of our forum sell both new and used devices.
    unlocked-mobiles.com , purchase instruction , TECHNICAL SUPPORT [email protected] in Russian
    handtec.co.uk , purchase instructions time , two , three , shop for Russia in the black list. Since there is no paypal, if your package is stolen or lost, the money can be returned only through a bank (ChargeBack). Anyone who has problems with the handtec store, please contact the topic Getting reimbursement with Handtec
    telefrog.de - site only in German.
    expansys.com - not delivered to Russia.
    dealextreme.com , purchase instruction - accessoriesWe don’t buy more here, the store behaves badly, only you lose time and money.

  2. Search for a suitable seller at the international auction e-bay EBay auction. Full Russian description: Attached fileeBay.rar (662.13 KB)
    You can learn about the main points and all the subtletieson the specialized e-bay forum
    I will briefly describe the situation with ebay. This method is not recommended for those who make their first purchase, due to the fact that without a certain shopping experience and knowledge of English (ability to usea translator), It is associated with some risk, because You literally become a pioneer. When buying on ebay in the first place you will encounter the best one for the seller. Well, when you come to this topic, and several people have already found a seller on ebay, but it is rather an exception to the rule, so all have to look for yourself. That is primarily the purchase on ebay is associated with the risk of selecting an unreliable vendor, but here often save paypal to return the money, but spent time and nerves you no one will return, and when choosing a seller rating system really helps. In most cases on ebay go to the absence of the device in other stores, low cost, or purchase a cheap used vehicles. Mainly selling phones locked to work with one operator (the so-called branded devices, for example: tmobile, AT & T, Sprint), after the purchase of such a device is necessary to get the unlock code from the operator, it will provide, either the seller or can be found on the same ebay other sellers, or at another store, or it is possible some sort of flash techniques. But, unfortunately, there are times when the machine is no one way to decouple the device from the operator does not work - this is also linked the risk of buying on ebay. More difficulties may arise in the delivery - a parcel just stolen, then partly save paypal, but not always, on ebay with this big problem regarding the audited stores where your package is insured, and you'll spend a lot less effort and nerves to recover the money and lose time minimum. Learn more about buying on ebay can be found in other sources.

  3. aliexpress - https://aliexpress.com Marketplace similar to ebay

  4. Find untwisted or little-known store and, making sure of the order, make an order there.
    This method is not recommended for those who make their first purchase, due to the fact that without a certain shopping experience and knowledge of English (ability to usea translator), it carries some risks, since you literally become the pioneer. Actually, this method differs little from the purchase on ebay, but differs in a more complex search for a buyer.You may be lurking: bad faith, lengthy deadlines, "sluggish" work technical support site. Of the advantages, it is worth noting that you can find very "tasty" prices for a device with a very good store service (as lucky as you are), all kinds of applications "as a gift", low prices for delivery, etc.
    There is a proven method to store search google on the model name. The actions are as follows: insert into Google search box the name of the device without Russian letters, such as HTC Desire HD, and ascribe to him the magic words "price vat" (entered without quotation marks). As a result, we get a bunch of links to various overseas stores. First of all, when you select should pay attention to several things: whether the shop is sending to Russia, which method transfer occurs; payment method; the adequacy and speed of support. Recall the knowledge obtained in the classroom in the school of English (sometimes German), but if the will is not enough, thenwe armand we go to the storm of the vending site. We are interested in the following: terms, delivery, paying method, support, contact us. If desired, you can simply go through the "contact us" or "support" item to the support mailbox and directly ask about any nuances in the letter. I want to note that foreigners (especially the British), always try to understand you, so do not be afraid and feel free to translate in Google, but try to do with simple sentences, without complicated structures.


Post has been editedmainbord - 09.09.17, 01:33



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Which bank card to open for purchase in the online store?

General recommendations - VISA Classic or Mastercard Standart fit in most cases. VISA Electron and these may come, may not need to be checked with the bank and the store. Usually the store's website has a list of accepted cards. In addition, when you open a bank card, you can specify whether the bank at any restrictions when paying on the internet and work with paypal. On the question whether the approach my card - it is easier to try, if not work - nothing bad will happen, the payment simply will not work. In any case, you must have the following card details: name, last name, card number, valid till month / year, CVS code - three numbers on the back, after the card number.

A quick way to get a bank card

Post has been editedmainbord - 04.02.12, 14:07



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If I buy the device abroad, will there be a guarantee in Russia?

Guarantees in Russia on the device - no! Tested in practice. For repair under warranty, you can send the phone in the store, at the cost of sending it in one way or the other you pay. Computeruniverse bear the cost of sending them free and sends back; however, the amount of compensation can only be used when the next purchase. If the purchase of the device was carried out on ebay, then the warranty and repair depends on the seller, but mostly do not have to count on the repair and warranty when purchased with ebay.

In the case of an order in the online store through an intermediary, there will most likely not be a guarantee. When ordering through an intermediary, not to worry that you may get a defective device, you can order from the intermediary a service for checking the phone for operability (the cost of the service is 1-5 pounds sterling), and with peace of mind expect the device to arrive at your home. Such a service is for example provided at the Clove store.

Post has been editedmainbord - 15.06.15, 11:20



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What is VAT?

VAT (Value-added tax) - is the VAT (value added tax) in the European Union and many other countries. When buying goods in online stores, this amount is usually automatically deducted when choosing a delivery region, of course, if you are outside the EU zone. The variant, when this amount was not originally built into the price, and to rely on when buying a tax deduction% should not be. Russia, Ukraine and Kazakhstan are not included in the European Union, so when buying goods from Europe to these countries, the cost is deducted from the VAT. If you buy yourself in another country, make sure that you have given Taxfree Form refund VAT tax and before buying better find out whether they apply at all these documents to you at the airport or at the border could bring him back. For VAT refund at border crossings or at the airport, contact with the form, by the device, your passport and a score (look for the signCash Refund ).

Post has been editedmainbord - 06.07.12, 11:35



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Which delivery option to choose?

USPS (The United States Postal Service (U.S. Postal Service),site) - American mail, provides services EMS. There are three types:
1. First Class Mail or Surface / Sea. The cheapest view, without tracking and insurance, with a restriction on weight and size, is terrestrial, very slow. I do not recommend for one reason, extremely long delivery to the country of the recipient, can go for a month or more. It is advantageous to send light low value items (covers, styluses, etc.)
2. Priority Mail. More expensive than First Class Mail by about $ 10 regardless of weight. Differences: there are no restrictions on weight and size (more precisely, they are, but very loyal, you are not going to send the TV), there is tracking and there is insurance. The timing is the same as First Class Mail. It is advantageous to send valuables when the extra $ 10 is unprincipled. Delivered in Russia by regular Russian Post.
3. Express Mail. Same as Priority Mail, but via EMS with courier delivery to the door. Delivered in Russia via EMS.
4. Airmail (aka USPS Priority Mail International, aka RM Airmail) - airmail. Online tracking is absent, cheap quickly, delivery to the recipient country is 5 days on average. The package will arrive at your post office or at the main post office in your city.
5. DHL - In Germany, this is regular German mail, after customs they will deliver the parcel to Russian mail, not to be confused with DHL Express (express mail)

Canada Post Postes Canada,site- Canadian, does not provide EMS services for individuals.

Royal Mail,site- English post, in Russia goes by regular mail.

Post of Russia,site, EMS Russian Post,site- Russian Post and its subsidiary providing EMS services.

EMS (aka USPS Global Express Mail, aka USPS Express Mail International) is a service for express delivery of shipments, an absolute majority of postal organizations participating in the UPU (Universal Postal Union) provides it. Delivery by courier takes place at the address you provided, i.e. "to the door." If you are told that the delivery will be via USPS, for example, and the seller is normal, most likely it is EMS.HereEMC service phones in Russia. EMS is a Russian post office.

DHL in German stores, this is regular Germany post, in Russia it will be delivered by regular Russian post.

Upon delivery by courier services (DHL express, FedEx, TNT, UPS), the duty is charged depending on the law of your country, or the tax is imposed on parcels with a lower cost than normal delivery, or imposed on any parcels delivered by courier service.

For Russia, from 01.07.2010, uniform rates of customs payments are established, regardless of the type of organization that processes mailings (parcel, parcel post, etc.). The rules for state mail and courier services (DHL, TNT, FedEx) are now almost the same. In the event that the value of the parcel is less than 1000 euros, and the weight is not more than 31 kg, exemption from customs payments is made.
ATTENTION! It is possible to receive goods without paying customs duties only if the value of such goods sent within one month to the address of one recipient does not exceed 1000 euros. In the case of receipt within one month of goods whose value exceeds 1000 euros, in respect of such excess, customs duties are applied.
If the product is worth or weighs more than the specified norms, then a duty in the amount of 30% of the cost is charged, but not less than 4 euros per 1 kg of weight in terms of exceeding the value or weight norms.

The Russian general limits for courier services, which include, FedEx, just the same as for public address. Receiving goods without paying customs duties an individual can only if the value of goods sent within one month to one recipient does not exceed 1,000 euros. Weight of items for the period should not exceed 31 kg. Daily limit, no more than 200 euros total value of all goods on the same day. If there is no excess of 200 euros registration in the general registry, the documents from the recipient is not required. Taxes, duties, VAT is not charged. In that case, if the limit is exceeded, it requires individual registration with payment of taxes and duties. the cost of sending is always considered, excluding shipping costs. Each shipment must be specified investment cost. Each parcel costs less than 200 euros must be no more than 5 items from one product group.
To legal entities: in order to make a parcel not taxed, its cost should not exceed 200 euros, based on the calculation - the cost of the investment + $ 3 for each kilogram of investment.

Post has been editedmainbord - 01.09.13, 17:31



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They gave me a mail id, what to do with it?

If this number is in the international format, for example, RFXXXXXXXXXGB, then the parcel can be traced on the following sites:

gdeposylka.ru- tracking before import
track-trace.com- tracking before import
parcelforce.com- EMS shipments are tracked here, a detailed tracking path.
russianpost.ru- Russian mail site, here the parcel usually appears only after export (assignment of an international identifier), but it all depends on the type of delivery. For example, when you purchase parcels via EMS, the parcel can be tracked immediately after sending.
trackchecker.info- A program to track from your computer to windows.
Packetracer- A program to track from the phone on the android.
TrackMyPackage.ru- program to track from computer to windows

Basically, all sites or tracking programs take information from the official site.russianpost.ru.

If the identifier is from one number only, for example 551333137413, this is the internal number of German mail. It can be tracked on the website.http://www.dhl.de/en.html, or in the personal account of CU, or another German store. As soon as the parcel reaches the international mail and is sent for export, it will have a standard international identifier of the form CLxxxxxxxxxDE, which will appear on the sitehttp://www.dhl.de/en.html, according to which the state of the parcel can be monitored as on the sitehttp://www.dhl.de/en.htmland the links at the beginning of the message.

Post has been editedmainbord - 18.04.13, 19:02



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How much is the parcel?

All questions on postal identifiers.
FAQ for impatient or when to start worrying?
mini FAQ for "waiting"- those who have already ordered and received a mailing ID.

Firstly, do not scream that your package goes too long especially here in the forum. Do not cry like this: "Ahhhh, at his day customs have passed, and I had two there is ...", etc. If your package did not change the status of less than 10 days, this generally do not worry, much less to write to the forum. For safety reasons, do not publish your e-mail ID (track number) in the forum and do not write anywhere that you have purchased a parcel. As practice shows numerous purchases many people lost something very rare, very often, do not update the parcel status, although there is a premise - it only applies to the Russian mail, from December to February parcels are delivered more slowly, due to the holidays. Parcel may hang for up to a couple of months, is rare, but there are such cases. Minimum delivery time 5 working days. Sometimes it happens that you have received the parcel, and online mail Russia your package does not appear.
For complacency you can read onebay specialized forumsections: aboutmail and customs FAQ for impatient or when to start worrying?or focus ongdeposylka.ru statisticsby selecting the appropriate country of departure, or to view the postal identifiers of recent buyers in the subject of purchase of your device. Also for these purposes there is a website.http://sms-track.ru/

The average delivery time of 14 days all the shops. Note that the average time since the unit can be reached both 5 days and 60, there are those other cases.

Typical delivery times:
from store to import - 8-15 days (usually the longest stage)
from import to customs - 1-3 days (according to the law of the Russian Federation no more than 10 days)
from customs to sorting - 1-5 days
from sorting to receipt - 2-10 days

Post has been editedmainbord - 15.06.15, 11:24



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How to pick up the parcel from the post?

How to properly receive the parcel in the mail on the notice (gurr.ru)
Opening the parcel in the presence of postal workers (ebay-forum.ru)
Organization of reception, processing and delivery of simple and registered correspondence (do.rksi.ru)
From the FAQ mail of Russia

No need to hope that everything will "roll", and you will receive your package in integrity and safety, do everything according to the instructions!

Receiving a parcel in the post of Russia . If the notice yet, but you looked at the ID that sending theoretically should already be in the office, then you can come to your post office, and giving employees email ID their parcels and passport, ask them to look for (on the phone can not do it) they have the right to refuse you, but if normal people that look parcel. If the parcel is on the identifier has come, but the notice has not come yet, you can do as well, but again, the employees of the right to refuse you. Along with sending parcels inventory should go about its availability is better to ask the seller to purchase, no inventory, if the package is whole, you can not make the act. Since sending our international form f.107 for it is not provided in this case, the inventory serves CN22 Customs Declaration, which is a seal-mail, the cost of sending and its content. If you still receive a notification go with it and a passport in the above (their) post office, filled give notice without a signature mail worker. Further you anyway at first inspect the cargo and all the insides, and if everything is in order there then sign up. For any attacks by postal workers that this is done in reverse order, ask for confirmation in the Postal Service Provisions, where the procedure for issuing it with this sequence is described in detail and clearly. Who wants to see for himself, read https://www.pochta.ru/…40e6-a483-ba29982cd6dd
4.4. Parcels with an inventory of attachments (f.107), upon delivery to the addressee, are subject to opening at the postal service in its presence. The exception is made by those cases when the addressee refuses opening, about what does the corresponding mark on the back of the address part the form of the accompanying address f.116.
If, when checking the attachment, it is intact and will correspond to the inventory, then the postal item will be issued to the addressee in the prescribed manner, and the act f.51-c will not be drawn up.
If at the opening of the parcel will be found to be missing, replace, complete or partial damage or spoilage of investments, the postal worker is drawn f.51-in, which is signed by the head of the postal service facility, a postal worker and the recipient. Act f.51-in is made in four copies. The first copy of the report together with the parcel (or just attachment) is transmitted to the addressee. The second - is sent to the head of transit of postal communication, of which received parcel. The third - in the place where the parcel. Fourth - filed documents to the postal communication object generating the presentation package.
In case of refusal, politely ask to call the head of the department - only he will actually decide to take on any responsibility (in fact he must be present at the drafting of the act), simple postmen will persistently bend their line.
As an option, offer until the end of the inspection to take your passport, if they feel insecure.
If you are denied access to the package without a signature, there is no head on site and a compromise is not found, then we write an official complaint addressed to the head of this post office.
If when checking the attachment it turns out to be intact or will correspond to the inventory, then the postal item is issued to the addressee in the prescribed manner, and the act is not drawn up.
If at the opening of the postal item is found to be missing, replace, complete or partial damage or spoilage of investments, the postal worker is drawn up, signed by the head of the postal service facility, a postal worker and the recipient. One copy of the report together with an investment of mailing is sent to the recipient. "Gutted" parcel leave, she should go to the shop, the store will return you the money only after the parcel) will come back to him. It is better to receive the parcel and take pictures of the act on the ground, then to send to the store. Reserve parcel at the post office, because she would go back to the store and pick it we can not.
With regard to international mail, one copy of the act is sent (sent) to the customs authorities where the customs clearance of these items was made (must be done).
The addressee may refuse to open the postal item, and he makes an appropriate notice on the notice, which is the basis for the refusal to satisfy the claim of shortage, replacement, full or partial damage to the attachment.
In addition, for all questions, you can and should contact the help desk of FSUE Russian Post 8-800-2005-888 a free call, with a detailed description of the problem and the requirement to clarify the situation and take action.

1. In no case do not sign in any papers on receipt, until you open the parcel.
2. Require yourself a legal copy with an inventory of attachments (CN 22, CU gives them 10 pieces). If he is alone, copy and claim the original.
3. Open the parcel ONLY at the post office, do not be lazy to check. And do not care if a break, flood, or you will be taken for a madman.
4. If they hiss on you, shout that they will not give up without a signature - to make a stony face and call the chief.

And yet, the explanation of the official:
Dear ****!

In accordance with the text indicated, as on the back of the notice f. 22, and on the reverse side of the form to the internal parcel (f. 116), the addressee puts his signature for receiving the postal item after the words: "the postal item with the correct weight, serviceable packaging, seals and tie was received."
That is, before signing for receipt of the postal item, the addressee must verify the condition of the postal item and its weight.
Thus, only on their own initiative can a client sign a signature without seeing the mailing.
It should be noted that the data on the document that the addressee makes when receiving the postal item must be properly entered in the notification f. 22 or form f. 116 in advance, because before the postal worker brings a postal item for issuance, he must identify the addressee’s identity, the presented document and the data indicated in the form.

Respectfully,
Task Force Manager
Information Analysis Department
Claims Department
Quality Directorate
FSUE "Russian Post"
Radyukina Inna Aleksandrovna


Receiving parcel by EMS After the parcel arrived at your sorting center (previously just do not give), call EMS and arrange the parcel on Pickup Required! You need to pick up as soon as possible. Receive a must in the center of the issuance, as upon delivery from the courier, we can not make the act of theft in which case a refund. No notifications you'll receive will not be in contrast to the Russian mail. Upon receipt of EMS parcels, you need to sign up to obtain if the structural condition of sending you are satisfied (stated next to your signature). Carefully inspect the appearance of the parcel to notice even the smallest incision the size of a hand. We reveal when the employee is required to mail, please open it in person if necessary. In case the courier will come and will bring the parcel when you will not, be warned in advance concierge, neighbors, home to over a parcel is not painted and have not received anything. If the courier to come and find you, give up the parcels and tell me what you'll get it in a sorting center. Everything else is similar to regular mail.

You can refuse to receive it in any case (empty, suspicious or full package arrived) and calmly receive a refund from Paypal, but only after the seller receives your package. Parcel must go back to the sender.
If the parcel was opened, but did not sign in receipt and must have made an ACT - you can get a refund from the seller (refund) or agree with the seller to resend the order.
If I signed the receipt for the parcel, opened and found only the air - no one will return anything and nothing will be proved.

Receiving a parcel at the post office of the Republic of Belarus Since the methods of receiving by mail in Russia and Belpochta differ significantly from each other, I enclose the following information received from the Head of the International Post Office of the Belpochta RUE:
According to Article 5 of the Universal Postal Union Convention: any postal item belongs to the sender until it is delivered to the addressee.
In this regard, the recipient may, in the post office, demand opening of a registered shipment only after issuing a receipt for the notification and receipt of the shipment, which has a customs declaration with an inventory of the item being sent and has an obvious shell damage or weight difference.
1. If when opening a shipment, the attachment sent in a small package corresponds to the attachment specified in the customs declaration, and there are no obvious signs of damage to the attachment, then the Opening Act will not be drawn up.
2. If the attachment is damaged or does not meet the requirements specified in the declaration, an autopsy report is drawn up, in which the employees of the post office and the recipient sign that they are familiar with the act.
The recipient takes this shipment and writes a statement about the receipt of compensation regarding the identified deficiencies with the attachment of relevant documents confirming the violations found. This statement, together with the act, is sent to the complaints department, which investigates and, after identifying the perpetrators, decides on the payment of compensation.
3. Refunds are paid in the event of damage to the attachment, if the damage was caused by the postal services, and not the fault of the sender who chose the package not according to the nature of the item being sent, as well as in the case of theft or loss of part of the attachment in the registered items.
4. If the customer has ordered goods in the online store, and the sender sent the goods are not in accordance with the order, postal services are not liable. Return of the goods is made at the expense of the recipient after the repacking of goods in a new shell and generate new supporting documents. In such cases, return the money paid for the goods, made after the decision of issues between the sender and the recipient without the postal service. In this case the sender to investing can be applied Act autopsy. If the administration were charged customs payments and their client in the preparation paid, the customs duties and non-refundable. Return of customs duties may be made only by a decision of the customs authorities.
5. The sender, before receiving a small package and issuing a receipt for the notice, may familiarize himself with its contents only by the records in the customs declaration or by the records in the customs receipt voucher drawn up for the accrued customs payments.


Post has been editedCT.DAW - 24.03.17, 10:51
Reason for editing: Corrected the link to the rules



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What to pay attention in the first place, what and how to check?

Firstly, it is unlikely that you were the first to buy this device, in the corresponding forum topic you can gather information based on the personal experience of the predecessors. If there is no such topic / little information / you are really a pioneer, then you should act according to the standard verification scheme:
- by external inspection we check the presence of seals and the integrity of the slotted screws in order to make sure that the device has not been opened.
- stable on-off, as well as work both in active mode and in standby mode
- if it was not agreed upon with the purchase, then there should be absolutely no defects on the body, scratches of the slots, etc.
- we check originality of accessories and the battery in a set
- operability of all modules: wireless modules and device connectors.
- Be sure to check the operation of all buttons and sensors.
- camera work both on the photo and on video

mainbord I would look:
1) the phone did not open - due to the condition of the screws (before that, I would first have watched the video on disassembling the device to understand what needs to be twisted to disassemble it).
2) the presence of scratches on the screen and the number of dead pixels, while the screen must be wiped well and look at a large angle under the lamp
3) the presence of cracks, scratches, abrasions on the body
4) original battery, before you buy, find a photo of the original battery
5) Does the phone work with its Sim-card, check if the network is catching
6) signal level and tried to call someone with two-microphone noise suppression, if there is one, to check two microphones and a speaker
7) checked the speaker for music
8) I checked the USB and HDMI connector, I complete the charging and USB cable
9) photos and video camera
10) camera flash
11) Bluetooth, Wi-Fi (transfer file, connect to network)
12) fingerprint sensor
13) proximity sensor, light sensor
14) touch and mechanical buttons
15) headphone jack
16) front camera

Post has been editedmainbord - 02.12.15, 21:29



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What if I found a marriage?

It is extremely rare, but it happens. The first thing to remember: coarseness and rudeness in the store / vendor address will not help, on the contrary. Should politely refer to a letter outlining the treatment. With insufficient knowledge of English ask for help from friends / acquaintances, or use an online translator, breaking the text into short, succinct sentences. Believe me, most of you will understand or try to understand at once, in the process of asking probing questions of correspondence.
For reputable online stores, everything is usually solved relatively simply - in most cases you will be offered to replace the product, although shipping costs in one direction and in the other direction usually lie on the shoulders of the buyer, although there are exceptions.
The little-known and unreliable offices that you have chosen to buy, tempted by the cheapness, are likely to be sluggish to answer, politely or not very well refuse, well, in general, "the miser pays twice."
If the purchase was carried out on an online auction site Ebay, thenspecialized forumto help you. It is possible to ask a question by creating a new topic, or to familiarize yourself with the experience of other buyers, thus outlining a plan of measures to address the situation.

Post has been editedmainbord - 04.12.11, 22:06



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Will the Russian language in the firmware?

For android:
Android OS FAQ

For other operating systems.
Most often, there is a Russian language or you can flash a Russian firmware on the device, if there is one.

Post has been editedmainbord - 14.12.12, 11:13



Rep: (1142)
How best to pay by card directly or through the payment system?

When paying via payment systems (PayPal, Google Wallet) seller your card details were not disclosed, the refund (especially on ebay) much easier. If you pay via paypal, you are guaranteed to return their money. The store CU payment through PayPal more profitable and cost. Bottom line: if you can only pay card, the seller is likely to defaulting, so if there is a mandatory fee payment system through it (spend the extra 10 minutes to register and save a lot of money, time and nerves). Card directly pay only if you are 100% sure of the seller and you, or someone you know has already bought into it something, but it is better to look for another vendor or the shop where there is payment system, and even more so if one of your first purchases.

Post has been editedmainbord - 10.12.12, 20:00



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Which currency conversion option is more profitable in PayPal or in a bank?

Bank rate, as a rule, is more profitable than PayPal rate. But it is always better to check.

Post has been editedmainbord - 10.02.12, 01:50



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Do shops work on weekends?

Almost all the shops on weekends do not work. If you ordered on Friday, you do not need to shout anywhere that the store does not want to send you a mail identifier (track number) or reply to your letters neither on Saturday nor on Sunday, wait for Monday, the seller will answer you.

Post has been editedmainbord - 10.02.12, 01:50



Rep: (1142)
Untie the device from the operator

Untie the operator need only operator phones, these phones are usually sold on ebay, all European phones are no binding to the operator. Operator telephones are sold with a contract, and for a small cost, but they are locked to work only with a SIM card of the operator. Sold such devices only to those customers who are served by a certain period of time, that is, you do not get to come to the US, buy a sim-card AT & T for $ 10 and buy the phone for $ 100, in the first place you simply do not sell, and vo Second, even if you later sell your phone and break the contract, you will still be required to pay him a monthly fee (or pay a penalty, usually such phones and sell), for the same reason and your friends from the United States is nothing you will not buy. On ebay sell many tied to the phone operator without any contract, read the detailed description. If the phone operator, but the operator of the unbound, will be written something like "gsm free", "full gsm unlocked" and .t.d. Otvyazka apparatus from the operator most likely to happen by buying a ready code and putting it into the phone. It is also quite common software otvyazka the operator is often the case in the Samsung and LG phones. Do not confuse otvyazku from the operator unlocking the bootloader, are two different things and the relationships between them they do not have. In general, the cheapest phones on ebay - this operator linked to only one operator. There is a small caveat - there are cases where otvyazki phone code of the operator can not come, wherever you have not ordered, in this case, can save software otvyazka phone from the operator, but it is not everywhere, it is also worth paying attention to .

Unlock Resources:
http://www.unlockallcellular.com- $ 25 unlocking, proven good service.
http://sim-unlock.net/- 5 Euro, one hour.
http://www.swiftunlocks.com/
http://www.cellunlocker.net/
http://www.cellunlock.net/Default.asp- unlocking for $ 40
http://unlockcode247.com/
http://ebay.com- in the search drive in unlock code and the name of your device
Distributing unlock codes for Motorola devices

After you have entered the unlock code, he will never ask him again even after the firmware.

Non-operator phones are so-called sim-free, they were initially sold "free" and were never blocked by the operator. In carrier phones there is an operator firmware and a bunch of unnecessary applications, there are also inscriptions on the case with the name of the operator.

The experience of getting the phone’s decoupling code from the operator when buying a phone for the full cost from the US operator t-mobile

You have a phone purchased at full price and there is a check. When buying a contract was not concluded, and the number (and SIM) card was not bought. Purchased only apparatus. After shopping, go tohttps://support.t-mobile.com/caseSubmitForm.htmlThis is a text chat with T-Mobile customer support. We read the chat with the words "Unlock code for<model>from T-Mobile full-price purchase ". A support staff member should ask a couple of questions and accept the unlock request. At the same time, they will want to know: full name and last name, phone IMEI, phone number and email. You must specify your current mobile phone.Important: You should get an unlock order number. And you will be asked to fax a check from the store to the number 1-813-353-6557. The check should show, 1) that the device was purchased for the full price, 2) model of the device 3) IMEI of the device 3) your name and surname. The first sheet of the fax (before the check) must be sent to the cover page, on which specify:
  • ATTN: SIM Unlock Team
  • Remedy Form # (application number that you were told)
  • Customer's Full Name (your first and last name, as you indicated in the chat)
  • Contact number (your phone number specified when placing the application)
  • Customer's Email Address (optional) - your email address.

Copy of the original sales receipt of the handset. - (this is actually the check that comes with the 2nd fax sheet and is).

If everything is fine, then in 3 days an unlock code will be sent by email. Re-request they allow you to post no earlier than 7 days.

Post has been editedmainbord - 19.03.14, 10:10



Rep: (1142)
For buyers from Ukraine

In Ukraine, the duty is not subject to parcels whose value does not exceed300 euros (from 01.06. 2012,Chapter 55, Art. 374, pp.6,7.and onUkrainian language), and weight 50 kg150 euro estimated value and 50 kg of weight - for a single recipient within one day (04.01.2014). In case of excess of these standards, the goods subject to customs duty at the rate of 10% of the above-limit value of the goods to which is added as a 20 percent VAT, plus charges for customs clearance (about 40 hryvnia). If the weight of the load exceeds 100 kg or cost exceeds EUR 10 000, by the appraised value, duty free, is added as the cost of insurance and shipping administration. Upon delivery by courier services (DHL express, FedEx, TNT, UPS) fee is charged regardless of the cost of sending. If the item is worth exactly 150 euros or 149, do not risk it and buy it in view of the fact that he will keep within the threshold of EUR 150, there are cases where the amount specified in view of the delivery or taking into account the discounts for which the customs are not looking and still takes taxes. As practice shows, a single scheme of charge duties on the parcel at courier services there. If you order by DHL in Germany - this is a common German post on the border, they will pass the parcel post of Ukraine.

Buying experience
Buying experience with inspection upon receipt, such a situation is also possible.
From user Serg.Nik
Faced with such a situation. Making the phone was opened by customs for inspection. After inspecting its customs sealed with adhesive tape and sent further. Since, according to the customs information service, everything was in order, no documents (acts) are not included. At the post office, I was told that the postal item is classified as "registered mail" simply "registered mail". According to the "Regulations p.103 nadannya poslug Poshtova zv'yazku, zatverdzhenih Holds KabС–netu MС–nС–strС–v od Ukraine 05.03.09 number 270", namely:
At the end of the year, the fact that they are rooted in , I don’t forget the secret of the deposit, the prince of the postage link of the warehouse, intercourse, which is signed by him with the sign of the postoral link.

But "Custom parcel" under these rules does not fall. It follows that to open such a departure under the act will not work. Supporting documents indicating the cost and weight - no. The data indicated on the customs declaration by mail is not interesting, it is data for customs Such parcels from them are held as "Custom package". The “parcel” is what they ship domestically. This is what I was officially answered. I ordered a phone from China

You can ask the seller to underestimate the shipping cost in the declaration. As experience shows, it is best for Ukraine to order fromhttp://www.handtec.co.uk/since they don’t write the cost on the box, they buy a lot of people and don’t pay the duties, but there are isolated cases of taxing the package.Pay only via Paypal, otherwise money can be returned only through a bank.In this case, ask the store, so they wrote nothing on the box does not need to store any premises does not indicate the cost of sending. Guarantee that your package will impose no tax, no one can. It is best to order one phone and not to take additional accessories. Mail sending inspect selectively, so sending Duty pass quietly. Even if the package is "no slip" customs, we arrive at the customs office, write a statement (written waiver from the parcel) to return back (it's free), and just write about it in the shop, after the return of store returns the money, the store can not always return money for shipping. Have experience of cost underestimation inhttp://www.clove.co.uk, but they do not agree very often, especially on their website it says:www.clove.co.ukThere are successful (without paying duty) cases of order from the storehttp://www.computeruniverse.net, but then how lucky. If you underestimate the cost of the parcel, if it is stolen, you can return only the amount that you declared. When writing a letter to CU, Clove or other stores to reduce the cost, be sure to explain the situation that in your country you will be charged a fee, and in order to avoid paying it, you ask them to lower the cost of the package. Write that you understand everything, agree with everything and do not forget about politeness.

Post has been editedBlack fish - 02.10.15, 13:09
Reason for editing: change of Ukrainian legislation



Rep: (1142)
Parcel weight reset

When the parcel is not weighed, write 0, it does not mean that your parcel was stolen. Weight change + -20gr is also the norm, consider the measurement error. 80 grams is a deviation, maybe even the weight of the phone. If the weight of the parcel upon receipt has decreased or increased even by 20 grams, you have the right to require the preparation of an act of theft or damage to the parcel.

Post has been editedmainbord - 10.02.12, 01:55



Rep: (1142)
Order to St. Petersburg

The parcel passes customs twice: in Moscow and St. Petersburg - this is normal.

Post has been editedmainbord - 10.02.12, 01:55



Rep: (1142)
Brief description of the purchase process

First you need to decide why you want to buy abroad. There can be only two reasons, either abroad is cheaper, or you cannot buy this item in your city at all. Example: you live in Moscow and want to buy a phone, check for availability in the storehttp://shopkpk.ruor anywhere else in the cheapest store in your city, where you want to buy the desired item. Next, find the foreign shop and compare costs. If the value of 1000r difference, just do not need to borrow abroad (a lot of risk - low gain) if 5000 is already possible to buy. When viewing the prices do not forget to deduct vat and add a shipping fee, it is convenient to do a product to the basket and select the delivery method in your country and all the discount store immediately will give the final cost, then go to Yandex and translate foreign currency into rubles, gaining an search bar "euros into rubles," for a more accurate calculation better watch the exchange rate on the Bank's website the day of purchase. It should be remembered that in the English shops rate in pounds, in Europe, in euros and in dollars on Ebay. Please note that a small percentage will go on currency conversion of your bank in the currency store (fee for conversion is about 300 rubles when buying goods for 15000 and the dollar exchange rate of about 30r).

Post has been editedmainbord - 24.07.12, 13:26


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