Apple iPad - Help | Solutions to common problems with the iPad



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Apple iPad - Help

iPad 3:Discussion пїЅ | Description | FAQ | Marriage пїЅ | Help пїЅ | Purchase пїЅ | Accessories пїЅ
iPad 4:Discussion пїЅ | Description | FAQ | Marriage пїЅ | Help пїЅ | Purchase пїЅ | Accessories пїЅ

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FAQ- Frequently asked Questions:
Question: - What to look for when buying and how to check the iPad 4.?
Answer: Read the detailed answer under the spoiler.
The answer is how to check the iPad when buying
1) The box should be in the film (if the box is not in the film, then this most likely means that the tablet has already been viewed and it has not come up or returned).

2) The tablet itself should also be in film.

3) The connector for the connection should be a new model - lightning, so the easiest way to distinguish iPad 4 from iPad 3.

4) Check the package bundle: iPad 4 with Retina display, Lightning / USB cable, USB power adapter(if you buy a "growth", then the "USB power adapter" must necessarily be with an adapter for our electrical outlet), documentation. If you buy a Wi-Fi + Cellular model along with the documentation, there is also a "SIM extraction tool" (clip).

4) Check the serial numbers (the number on the tablet and on the box should match), so the serial number can also be viewed in the tablet settings: "Settings" ->"About this device" ->"Serial number".

5) Check for a possible marriage:
  • The case and the display on possible: scratches, chips, and other defects.
  • Turn on the tablet and check the display for color uniformity (there should be no color spots, the display should not yellow, blunt, green). Those. colors should be natural. Here isexample(in the photo the left tablet is clearly "green"), or here's anotherexample(in the photo the right tablet is clearly "yellow"). Check for possible broken pixels and dust under the screen.
    The easiest thing to check is to open a standard browser (Safari) and go to the page with the corol test:http://tomasina.ru/htc/
    There one by one look at different colors and their display on the tablet. It should not be: distortion of colors, dust under the screen and dead pixels.
  • Check the display for evenness of the backlight (it should not be that on one side the display is brighter or dimmer than on the other). To look at the display at a large angle; around the perimeter of the display there should be no visible backlight (i.e.such aorsuch a(photo under the spoiler).
  • You can also check the buttons so that they work (and there was no backlash), as well as the work of the camera (go to the Camera application and take a few photos or record a video).

A video on youtube on how to activate the tablet upon purchase -Activation.

P.s. It is also important to understand that in order to check all this, you need access to the Internet. Those. Either the store should have free Wi-Fi, or you need to set up an access point on your phone (if possible).

You should also pay attention to the fact that if you buy not "growth" (not a certified product for Russia), then there will be no official guarantee from Apple. Rather, the warranty has nuances, I wrote about it in more detail.here).

Question: - How much iPad memory to choose.?
Answer: You should read the topic The optimal amount of memory iPad, voting / comments .

Question: - What is the default operating system pre-installed on iPad 4.?
Answer: IOS 6.0.1

Question: - If at the moment Jailbreak (jailbreak) on iPad 4 with iOS 6.0.1.?
Answer: There is. All the details can be found by clicking on the link in the next answer.

Question: - Where can I read about the firmware, and learn something about the Jailbreak (jailbreak).?
Answer: Discussion of firmware and Jailbreak (jailbreak) is conducted in this thread of the forum: iPhone / iPad - Firmware

Question: - I bought an iPad 4 "Wi-Fi + Cellular", will it have a 3G SIM card and 4G Internet (LTE) in it?
Answer: 3G sim card will work, model "Wi-Fi + Cellular" operating in the frequency: GSM / EDGE (850, 900, 1800, 1900 MHz) and UMTS / HSPA + / DC-HSDPA (850, 900, 1900, 2100MHz ). Will the Internet 4G (LTE) in the territory of Russia, this information it is best to check with your service provider. But at this point in time, the frequency range of 4G (LTE) which employs iPad 4, and a frequency range of 4G (LTE) which employs operators "big three" (MTS, Beeline, Megafon) do not match. Furthermore, 4G coverage (LTE) operators "Big Three" at the moment is very small. Difference Internet 3G and 4G (LTE) is the only data rates.

Question: - I bought an iPad "Wi-Fi + Cellular", is it possible to call and send sms from it?
Answer: In the usual view no. But no one has canceled IP telephony, i.e. programs like Skype . If you put money into your skype account, you can easily call (to any phone) and send sms.

Question: - What is the situation with warranty service?
Answer: In short, at the official Apple service center in Russia they will receive:
  • iPad has official certification for our country - i.e. "growth" (RTS)
  • The iPad that was purchased in the country in which the Apple officially supplied this iPad(and you should have a receipt from that country confirming this purchase).
Read more under the spoiler.
About nuances of warranty
  • If you bought an iPad that is officially certified for our country (for Russia this is “growth”), then you can contact the official Apple service center.
    *
  • If you bought an iPad abroad and have a check in your hand from the country where you bought it(and ipad in this country where you bought it was on sale officially, i.e. it was certified for that country), then you also have the right to contact the official Apple service center. But there are nuances, even having a check on hand from the country where Apple officially sold the iPad, it is likely that Apple may still refuse to give you warranty service in Russia. And send you to repair your iPad where you bought it - i.e. "to the country of original sale" because this is spelled out in their limited warranty policy. Here is a quote from limitedApple warranty:
    Apple
    IMPORTANT LIMITATION ON THE SERVICE OF iPHONE AND iPAD

    Apple may limit warranty service regarding iPhone and iPad service in a country where Apple or Apple Authorized Distributors made an initial sale of an Apple product.

    *
  • If you bought an iPad that is not certified for Russia (i.e., a “gray” product), and you don’t have a receipt from the country where it was officially sold either, then this unfortunately iPad is not subject to warranty service. Since Apple in 2012 introduced new rules for warranty service. You can learn more about these rules.read on the official Apple website, as well as read the comments of official service centersfollowing this link.

Question: - Now official Apple resellers in Russia sell iPads with (TU in serial), but as far as I understand “TU” means a batch for the Turkish market, is such a batch official for Russia, will I have any problems with the warranty in the future?
Answer: As stated in the Apple support service in Russia, the products that are sold at the official Apple resellers in Russia and have a "TU" at the end of the model number is official for the Russian market. No problems with warranty service should arise. If someone still doubts something, call Apple, phone support in Moscow: (495) 580-95-57 (local tariff for Moscow, intercity tariff for other settlements) .

Question: - How to find out when the iPad was activated, and when the warranty ends.?
Answer: Enter on that website the serial number of your iPad, and get all the information you need. The serial number can be viewed on the back of the iPad, as well as in the settings: "Settings" ->"About this device" ->"Serial number".

Question: - How to set up an iPad, what to enable, what to disable.?
Answer: Read this article . Also, on the official Apple website there is a section "iPad support" (there you can find answers to many questions). It is also desirable to read user manual .

Question: - How to increase the time of the iPad.?
Answer: Read the article about "How to extend iPad battery life" .

Question: - I bought an iPad, how to work with it, where can I find all this out?
Answer: Visit the topic The path of a beginner, We pass all the steps from a beginner to an experienced user In it you will find many answers to your questions.

Question: - Where can I see a review of standard iPad programs.?
Answer: Overview of applications you can see on the official Apple website .
And also you can watch on youtube video -embedded application overview.

Question: - How to create an account apple ID.?
Answer: Read on the Apple website: Creating an Apple ID
You can also watch a video on youtube -How to create an Apple ID

Question: - I do not have a credit card, is it possible to quickly get some kind of virtual credit card?
Answer: Yes, for example, you can get a QIWI Visa Card. Go to the site Qiwi and get a kiwi wallet there (if you don’t have one yet) , Ie register your mobile phone number. Next, release the card QIWI Visa Card (QVC), the card is available free of charge, valid for 1 year, there is no commission on the map. What would put the money in the wallet is located in the terminal Qiwi and places at the expense of their kiwi-purse the amount you need. Next, you register the resulting map in his account apple ID, and calm her pay. To make purchases on the credit card must be more than the sum of the purchase price, something to the card is not blocked.

Question: - How to create an apple ID account without a credit card.?
Answer: Read on the Apple website: Creating an Apple ID without using a credit card
You can also watch a video on youtube -Create an Apple ID without a bank? cards

Question: - I have problems with iTunes, where can I ask a question.?
Answer: See Apple's recommendations. ITunes Troubleshooter
You can also ask your question in the topic:iTunes help

Question: - How to download music or video to iPad using iTunes?
Answer: Read the topic How to add music and video to iPhone (the topic is already old but the principle is the same) . Or watch the video on youtube: iTunes - The Complete Guide or this video: How to download a book, music or movie .

Question: - Is it possible to replace iTunes with something and do without synchronization?
Answer: Yes you can, there is the iTools program, which is essentially an alternative to iTunes, but unlike iTunes it does not require synchronization. More information about the program can be found at official program website . You can also read iTools review . Theme of this program on our forum .

Question: - Is it possible to upload files to iPad from a computer without using a usb-cord and iTunes.?
Answer: Yes you can, there are many programs FTP-clients that allow you to upload files from your computer to the iPad, as well as from the iPad to your computer via Wi-Fi network. More detailed answer read under the spoiler.
Programs that allow you to transfer files over Wi-Fi
One such program is AirDrive HD The program is free. Working with it is simple: start the program, turn on the "ON" switch, see the http address, open a browser on your computer (for example, mozilla firefox) and write the link specified in the program, a window will appear in which you can click "review" and add the files you need. Instead of the browser, you can use for example an FTP client Filezilla (it is more convenient to transfer through it if there are many files). Next, the file that you downloaded to appear in the program AirDrive HD, click on the downloaded file and select the program in which you want to open it to open. Small overview of this program .

There is also a free program.FTP Sprite Freeor paidiFilesthey have richer functionality. In general, there are a lot of similar programs (both paid and free), so you can choose a convenient program for transferring files over Wi-Fi.

Question: - Is it possible to watch videos on the iPad in avi, mkv, etc.? without converting to iTunes, and if so how.?
Answer: Yes, you can, there are many different programs that can watch videos of different formats. For example one of these programs AVPlayer HD The program is paid and sold in the App Store. A small review of this program, you can read here . Also on the forum there topic for this program .

Question: - It takes too long to load applications from the App Store. What to do?
Answer: Read the recommendations on that website , and try this method .

Question: - Why sometimes Wi-Fi does not reconnect, although the settings are auto-connect.?
Answer: First, check the iPad settings so that the “Confirm connection” slider is turned off. "Settings" ->"Wi-Fi" ->"Confirm connection" (must be turned off).

Question: - I have problems with Wi-Fi, what to do.?
Answer: Read Apple's recommendations on troubleshooting Wi-Fi networks and connecting to them
You can try to reset the network settings, and connect to the desired network again.Be careful, resetting your network settings will delete your current cellular and Wi-Fi settings, including saved networks, Wi-Fi passwords, and VPN settings."Settings" ->"Highlights" ->"Reset" ->"Reset network settings". You can also ask your question in the subject:Wi-Fi - Help

Question: - How to set up a Wi-Fi router
Answer: Look at the Apple site Recommended Settings for Routers and Wi-Fi Access Points .

Question: - My network signal disappears in the subway and it doesn’t restore itself, what to do.
Answer: This happens, perhaps this is a software error, you need to wait for the fix in the new firmware. Also in this case helps the switch slider "Aviarizhim." "Settings" ->"Airplane" (you need to turn it on and then off).

Question: - Do I need to "pump" the battery.?
Answer: "Pumping" the battery is not specifically necessary. But it is advisable to go through at least one charge-discharge cycle once a month.
Apple recommendations: use your iPad regularly
Here is what is written about it on the official Apple website.:

Apple
Use Your iPad Regularly

Charge it for a month, and then completely running it down.

What the translation sounds like:

Apple
Use your iPad regularly

To correctly report on the state of charge of the battery, do not forget to go through at least one charging cycle per month (charging the battery to 100% and then completely discharge it).

Question: - “Auto-brightness” does not work for me, this is a marriage.?
Answer: In IOS6, just such a strange algorithm for auto-brightness. To make the light sensor work (or just check his work) do the following: Turn off "Auto-brightness" ->enter the dark room ->set the brightness slider to the minimum value ->go to the light source ->Enable "Auto Brightness". If the light sensor is working properly, then when you turn on "auto-brightness" the brightness slider itself will begin to move increasing the brightness of the display.

Question: - How to completely remove from the iPad all the settings and information, that would be like when buying.?
Answer: In the settings of the iPad there is a software return to the initial state of the device. To do this, go to "Settings" ->"Highlights" ->"Reset" - "Delete content and settings." Be careful when deleting "content and settings" to delete everything that is on the iPad except the operating system.

Question: - Is it possible to read PDF and Djvu files on the iPad and others, what is needed for this and how it will look.?
Answer: There are many different programs for reading on the iPad, both paid and free. There is a good program for reading - iBooks It supports many text formats, but unfortunately not all. Djvu format is supported by the program Stanza (it’s also free as iBooks) . How it looks on the iPad, you can kind see here . There are also a lot of paid reading programs, look for information about them on the forum and in the App Store.

Question: - Is it possible to use the usual version of the site, for example youtube.com, and not m.youtube.com.?
Answer: Yes you can. If you use the standard Safari browser, then when you log in to m.youtube, on the left you will have such a peculiar control panel (black). At the very bottom of this panel there will be a "Version for PC" button, click on it and get to the standard youtube site.

Question: - Put the password and forgot. What to do?
Answer: [FAQ] If you put a password on your iPhone and forget it . Also in the comments there is useful information.

Question: - How to install applications?
Answer: If a no jailbreak , then only download via iTunes or the AppStore. there is have a jailbreak - [FAQ] Install hacked applications .

Question: - What is the "other section"?
Answer: Section "Other"

Question: —What is SHSH?
Answer: Shsh

Question: —How to get rid of the screen saver on exhibition devices?
Answer: Instruction

Question: —Can I charge an iPad (any model) with an iPhone or iPod charger?
Answer: It is possible, but in the case of using low-capacity memory, the charging process will take longer than usual, or not to go at all (but this does not carry any negative consequences). Read more this article Apple knowledge base.
Apple Charger Specs
Powerful chargers from the "big" iPad are universal and can charge all Apple devices:
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Post has been editedmaxipon - 17.02.17, 14:14



Rep: (265)
deFFuser @ 1.04.20, 13:30*
iPad 2 after flashing constantly flows into the recovery
Apparently it's time to replace the NAND memory in the service.



Rep: (0)
sv1024 @ 02.04.20, 12:24*
Apparently it's time to replace the NAND memory in the service.

Are there options to pinpoint a soft-iron or a glitch?
The question is that in the plans of the plate to give a child, I do not see sense to invest money in it on a memory substitute in SC because it compares the cost of the tablet))



Rep: (20)
Comrades, "those of your Apple" is not particularly guided, help please!

iPad (on the back side is written Model A1893), bought in the summer of 2018 uses an older man, respectively, accurately and in major browsers. What was there firmware version - no idea, I only know that a few days ago, flew some updating, it has successfully renewed and continued working.

Today, the words of the mistress, "just went off" during service.

When you press the power button - nothing happens.

When connecting the charging characteristic published "ding" on the screen at the same time nothing. Over time, it began to happen less and less.

I tried to leave on charge for an hour - nothing has changed.

I tried to hold Home and Power button - no response.

Another charger tried - the same thing. Other cables not, this kind of tester to call, ie, alive. Connector clean, no trash.

When the cable is connected to a computer appears Apple Mobile Device (Recovery Mode).

It is possible in this situation to do something or have only in the service?

Post has been editedTechno - 04.04.20, 15:21



Rep: (265)
* Techno
6 iPad Wi-Fi?
Do a hard reset. Will not help.
Sew in DFU mode on a current version of iOS.



Rep: (20)
Campaign he was alive, just does not work the screen. Tomorrow I will try to look carefully to make out ...



Rep: (265)
* Techno Good luck. Also I love the old.



Rep: (0)
Hello, prompt please replace the battery for Ipad 3, the battery factory has been charged on 38% lacked it in 1h: 30min + games YouTube, it seems to me very fast discharge, it can be charging Iza factory or a problem in something else? There may be a problem with the card? How much is to keep (non-genuine new battery) games + Youtube + -?



Rep: (4)
What is the minimum you can buy ipad 6000 (bu) for youtube, vk?



Rep: (265)
Vovav11 @ 6.04.20, 20:55*
How should keep

The original battery is 38% will work three hours.

Posted 04/10/2020, 2:28:

ivanpnz240412 @ 7.04.20, 18:26*
What is the minimum you can buy ipad 6000 (bu) for youtube, vk?
The second or third on iOS 8 or 9.



Rep: (7)
Hello,
Tell me, please, who saw the list of gestures just for Safari? On iPadOS 13.4.
Google - all standard. On the Apple site, too, not all.
May have to switch between tabs swipe, etc.?
For example, the same pinch 2 fingers to show all tabs on the lists I have not found.



Rep: (9)
8+ was to Jail, he passed out, blinking apple charge. In dfu part, after downloading the firmware in tuna - waiting for the iPhone, and nothing happens. Prompt where to dig?



Rep: (0)
aristo crato @ 21.12.19, 10:06*
"I could not save the file because you do not have permission." Google, found no solution to the problem
probably already as six months irrelevant, but I have the same was decided by going to the main>ipad store>for ipad and there is already deleted



Rep: (0)
Good day guys, do you not know how to find out the host id iphone?



Rep: (37)
genak66 @ 24.04.20, 14:36*
he passed out, blinking apple


To start with the battery and battery connector

Posted 04/05/2020, 9:09:

Vovav11 @ 06.04.20, 20:55*
what else? There may be a problem with the card? How much should the village


Marriage, change



Rep: (0)
Hello bought ayfon7 put in sim card requires a password flogged were not told how to reset the password on the iPhone. thanks



Rep: (37)
No



Rep: (748)
dladen @ 08.05.20, 18:48*
Hello bought ayfon7 put in sim card requires a password flogged were not told how to reset the password on the iPhone.

You call the seller? What say? or ignore you?



Rep: (16)
Tell me, when you restore an error -1 understand that it is dealing with a modem, can someone tell me where to find the modem model can not make out the plate? Ipad 1



Rep: (3)
I have and use the old iPad Air (A1475). On board the iOS 7.1.1
Enabled switch "Find myIPhone", the password for the iCloud - no, when entering the appropriate menu item - repeatedly prompts you to enter the password to the dedicated account iCloud, but I'm just a lot of times I press "cancel" and the system behind me.
Recover password from iCloud - I can not (do not have access to soap and tp).

In principle, everything would be arranged, if not you need to update to the latest iOS (almost impossible to find an application under 7.1.1).

Update - I'm afraid! Suddenly, after the upgrade will require to input a username and password from iCloud, and then simply "will not allow"?

Any idea what I can do? Can I update? Do not let iCloud, in the presence of the included "Find myIPhone"?

thank

Post has been editedmvvcorp - 20.05.20, 17:27



Rep: (7)
Hello! tell me what program can be found in the Internal Name ipad 5th Gen (GSM) ... the topic of "Identifier" It is recommended to download the program from the iTunes Store - "Battery Memory System Status Monitor (BMSSM)", but when you click on link first swears, what in your area is not available, then asked to go to the region US, I agree, and there, too, says that is not available ... is there an analogue of this program? or maybe somebody has .ipa?
References

Thank


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Time is now: 22/10/20, 9:12