TOSATECH @ 12/05/18, 20:18
in which case, under warranty, take it to the official DJI service center in Moscow
Here it will be a little more difficult))) Of. there are no DJI repair cents in the Russian Federation. All service centers at official dealers are, as it were, their additional business. When a breakdown occurs, the official dealer looks at the reason. If the marriage, then he sends the device to China to the DJI factory (well, or to Europe, who has which channel). If the breakdown is the result of the customer’s action, they suggest repairing it for money. And this mechanism works only for goods purchased from them. If you bring them goods purchased elsewhere, they will refuse. As with iPhone phones, it doesn’t work out here)))).
Accordingly, if there was a breakdown of a device purchased in China, for example, on Ali, then you yourself go to the DJI website, fill out an application for warranty repairs and send the drone to them yourself. And to send there is not a problem, the problem is to take it back, because DJI will not send the device to the Russian Federation. They will write that they can only send it to China. In principle, there are now companies in the Russian Federation that can lead and lead to China. Usually these are those who deal with their products as an unofficial person.