Voodoo123 ,
Voodoo123 ,
Voodoo123 @ 14.02.19, 13:57
sergey.KOTT, ie. after they have received complaints from you in writing, and the original device, they do not chukha returning for a month? And in the claims you specify details for the refund for the purchase?
Not certainly in that way.
1. A vacuum cleaner was sent to Tmoll.
2. Me was received acknowledgment of receipt of (extra service when sending)
3. It has been 30 days ... Nothing happened
4. Again, I wrote a complaint, pointed to the fact of the expiration of 30 days, and offered all the same to solve the problem, otherwise the court
5. After that, the money was returned
The complaint pointed out 3 ways to return: on the card to the account, cash
As a result, we made the refund of the purchase on the card with which payment was.