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[kerbala]

Marriage and RepairSamsung SM-G960 Galaxy S9 / SM-G965 Galaxy S9 +
SM-G960 / G965
S9 Description | Description S9 + | Discussion пїЅ | Purchase пїЅ | S9 Accessories пїЅ | S9 + Accessories пїЅ | Marriage and Repair пїЅ | Official S9 firmware пїЅ | Official S9 + firmware пїЅ | Camera talk пїЅ | power usage пїЅ | Owners Club пїЅ

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• Messages that are not related to the topic of discussion (offtopic) are deleted without warning.

Useful

Unified Samsung support service in Russia: 8-800-555-55-55 (free call from any region of Russia)
Solution to the problem with BZU (phone on BZU up to 100 percent is not charging)
Problems with voice calls (for some time the voice of the subscriber disappears, interruptions occur) are noticed by the MTS operator.Decision:Change the authentication type in the settings of the access point from PAP to CHAP (Connections - Mobile networks - Access points).
Service Manual SM-G960F and SM-G965F
Touchscreen controller firmware update

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Post has been editedsagitt67 - 19.04.19, 22:58

Reason for editing: Updating the touchscreen controller firmware

[AlexanderL]

M

Topic moved to subsectionSamsung

[Lakov82]

Do not rush to buy a phone. Today they got a call from the service saying that this is not a defect but .... but simply put another topic and norms.

Posted on 03/14/2018 12:06:

Lakov82They also said come to us now and prove that it is broken. I say I'm at work as I arrive. Answer. Well, then, okay, we consider the phone serviceable to send it to the store.

Post has been editedgrafom - 14.03.18, 19:03

Reason for editing: Pictures under spoiler

[Shortgun]

Lakov82,
Well, just on a black monochrome fill the same?

[Andron2552]

Lakov82,Try to close the camera (s) and take a photo of what happens.

[Insight16]

It really doesn’t really look like a marriage. But claim 100% will not. I, for example, also. There is a dark blue wallpaper and when you press the on / off button to bring up the reboot menu, then on those areas where there are light objects on the desktop (clock, battery) - there are similar “artifacts” too.

[Shortgun]

This is absolutely not a marriage.
I have the same.
Here I have the Milky way wallpaper. They have clearer areas, such as a larger cluster of stars.
And these same areas on the screen when you insert pins or unlock them in the eyes, only more blurry.
Even the clock can be seen blurry.
At the bottom of the screen 2 icons - they are like light spots, but guessed

So, SC is right, IMHO

[Lakov82]

Andron2552,
Phone in service.

Posted on 03/14/2018 13:10:

And so just in case I am interested in my photo where is the effect how do you think? And then maybe we just about different)

[Deswing]

Lakov82,

I had the same thing, it was only in the wallpaper from Samsung, I checked it in other places and everything was fine, now I decided to put the wallpaper again and there was no defect anymore, I don’t know if it’s software or not.

[Insight16]

Lakov82,

[Lakov82]

Insight16, Insight16,
That's right.

[zombieuk]

Good day!
I took my s9 + three days ago, there are no problems with the phone itself, but the charging unit is dead today. The rest of the charges in the same extension cord are alive and working fine. From the computer through the wire charging goes.
Did anyone have a similar problem?

[Lakov82]

Andron2552,
I understand that it’s hard to see here. But believe me it is strongly visible in real life. Ie as if to tell someone something that should be and that is normal. You just laugh.

[ispanecru]

And who ever contacted the service center about the work of a fingerprint scanner?

[Shortgun]

ispanecru
The problem is what? Here in the topic of discussion it was already such that when the gestures on the Kaner were turned off, the problems left. Look, maybe you have it.
Here, lookSamsung SM-G960 Galaxy S9 / SM-G965 Galaxy S9 + - Discussion

[ispanecru]

[email protected], 21:15

The problem is what? Here in the topic of discussion it was already such that when the gestures on the Kaner were turned off, the problems left. Look, maybe you have it.
Here, look Samsung SM-G960 Galaxy S9 / SM-G965 Galaxy S9 + - Discussion

I did all this and it helped, but if you turn on the scanner gestures again, then everything stops working again, I just wonder if this is a software error or a scanner marriage?
Today I went to Euroset where I took the phone and told me to take a quality check.
I also went to the Samsung service center there they said that they do not do the quality check only at least in our city.
So I wonder if anyone else has dealt with such a problem?

Post has been editedispanecru - 14.03.18, 20:24

[Thrax]

Has anyone come across a pink screen? Today I wanted to buy an S9 64Gb in the official store, I almost paid for it, but when checking the screen I noticed a pinkish tint. Compared with the display case - he had a normal white color, without a pink tint. The consultant tried to customize the screens, but with the same parameters, there was still a huge difference. From the purchase after that, of course, refused. I never took the stories about the pink screens seriously until I personally held such a problematic phone in my hands.

[Pashacvet]

Thrax
i have white 9 + 256 immediately checked in the store.

[Tembo]

Are those who have a fingerprint sensor falling off?

[ELEKTR0NIK]

[email protected], 18:43

And who ever contacted the service center about the work of a fingerprint scanner?

I join the question.

[email protected], 20:15

The problem is what? Here in the topic of discussion it was already such that when the gestures on the Kaner were turned off, the problems left.

The problem is that in the device for $ 1200 should not be so that one function worked normally, it was necessary to disable the other.
It annoys me. I can not normally use SPay and mobile bank.

[ELEKTR0NIK]

Tembo @ 03/15/18, 1:41

Are those who have a fingerprint sensor falling off?

But are there those who do not fall off?