A-tom I wrote already a little higher, bought, installed windows, the assistant updated bios - after that, any loading / rebooting began to take a minute or two.
the backlight of the keys and the black screen are on, a minute, sometimes more. then the dell logo appears and starts loading. in message logs
power on not applicable
power off asf2 force off
I suspect something happened with the ability of the laptop to self-reload. The BIOS is now not updated in the usual way either, because it cannot be rebooted in firmware mode, only by pressing ctrl + esc and connecting the power, because the firmware is apparently being downloaded right there, without rebooting
I tried all versions of the BIOS, in the BIOS I changed all the settings that can be changed. I thought at first that something was possible with some kind of device, I tried to disconnect all the connectors inside that I could reach, it did not work. Internet searches didn’t lead to anything
on the one hand, of course, you can work, but on the other, it is very freezing to look at the black screen for a minute and a half with each reboot, and moreover, that windows itself takes three seconds to load.
I bought in an online store with delivery, xs, or they don’t have a service center here, just send it by Russian mail to another city. I'll try to contact some official ss from the dell site, although of course xs what will they now say about the seals inside.
directly out of luck, and on the first day of use. with any laptop still it seems there was not so much trouble