Q : How many Chuwi Hi10 Pro hardware revisions exist and how do they differ?
A : First, make sure that you have
Chuwi Hi10 Pro .
Rear cover must be
Model: CWI529 , if you have other letters and numbers there - then you do not have the Chuwi Hi10 Pro, and you are mistaken with the theme!
For the gifted: Chuwi Hi10 Retina Pro is a completely different model!
If you have absolutely no inscriptions on the lid, except for the Chuwi logo, most likely you have an engineering sample (and not necessarily Chuwi Hi10 Pro - several different devices are assembled on the C109 platform) ... then everything is very, very difficult ... The manufacturer fully realizes its right to change the technical characteristics of the device, without notifying the consumer!
Very often, the release of a new revision becomes an unpleasant "surprise" for those users who rush to sew / reinstall something, barely taking a new device out of the box. Be carefull! :(
At the moment, six hardware revisions of the device are known:
1. Z8300 PQ64, serial number up to PQ64G42160905000 inclusive.
2. Z8350 PQ64 and HQ64, the serial number after PQ64G42160905000, then HQ64G42161200000 - HQ64G42170100000.
The most incomprehensible revision ... PQ64 and HQ64 are still different from each other. At least the screen and the BIOS-ohm!3. Z8350 HQ64, serial number HQ64G42170100001 - HQ64G42170300000
4. Z8350 HQ64, serial number HQ64G42170300001 - HQ64G42170700000
5. Z8350 HQ64, serial number HQ64G42170700001 - HQ64G42170900000
6. Z8350 HQ64, serial number after HQ64G42170900000 -
and still producedActually, the serial number is interpreted as: PQ64G42 - model index (PQ - landscape orientation, HQ - portrait orientation of the display, 64G - the number of GB in eMMC, which is 42 - no data yet), the next 4 digits start production, for example 1609 - this is September 2016, the remaining 5 digits is the serial number of the gathering from the conveyor.
If we ignore the fact that the Z8300 and Z8350 are actually the same processor, they simply work at different frequencies (nominal: 1.44 GHz for both; 1.84 for GHz for the first, 1.92 GHz for the second) revisions differ mainly in the touchscreen and WiFi module, sometimes the manufacturer of the eMMC chip, sometimes the camera modules. HQ64 - different display controller: the default screen orientation - portrait, BIOS and OS selection - portrait, some old games under Windows strive to turn the screen accordingly.
This should be considered when re-flashing the android, when unlocking the bootloader, and when reinstalling Windows. Those. use android (kernel) and Windows (driver) for your hardware revision. If the touchpad and / or WiFi do not work for you, it means that you used not your own ...
Additional Information. Motherboard markings are as follows: C109S - model PQ64, C109D - model HQ64.
Motherboards on models are not interchangeable, i.e.you can not just change the motherboard from PQ64 to HQ64 and vice versa... Well, at leastwithout flashing the BIOS.Q : I heard that Chinese Windows contain a lot of garbage? Does it make sense to reinstall it?
A : For a start, Windows is not Chinese, but very American. From the Chinese there is little, except that the program to reboot into android. Yes, Windows out of the box is a bit heavy. This is due to the fact that it contains additional language packs, useful software is preinstalled (the same MS Office Mobile) and
preparation package from the manufacturer (which also weighs 400-500MB). If you consider all this garbage, and it bothers you greatly, then
clean / remove All this will be faster than reinstalling and bothering with drivers. But the matter, as they say, is master's. The same language packs are also removed by upgrading Windows to the next build (and "removed from the body" using the tool "
disk cleaning ", or yourself after some time.
Upd: pay attention to
reset Windows - as an alternative to reinstalling . In fact, get a clean Windows and no problems with the drivers.
Q : You did not convince me, I will still reinstall Windows. What do you advise?
A : Make
backup your drivers so that later there will be no problems with their search.
Sure to! Save at least a touchscreen driver! If you don’t, you’ll bite your elbows! Very many people regularly attack these rakes, even experienced IT-schniki! Just save the folder C: \ Recovery (it is hidden), there is a "preparation package" with fine settings from the manufacturer, and a program to switch to android and download management (SwitchNOW).
And most importantly, if something goes wrong with you, do not complain later on the forum - they warned you.Q : After reinstalling Windows, the touchscreen (screen sensor) does not work correctly. Pressings do not occur at all where there were touches. What to do?
A : You put the touchscreen driver not from your device revision. Reinstall the driver to the correct one. Look for it in the topic header, or search for a topic by keyword - the touchscreen drivers have been laid out many times.
Q : I decided to install the factory Windows. I click on the link, and there are 6 (or more) archives! Which one should I download?
A : Download ALL! This is a multivolume archive, it will then be unpacked into one image.
Q : Everything is fine in Android, but in Windows, if the tablet falls asleep, then after a while (4 hours) it turns off completely, and you can turn it on only by long pressing Power and then selecting the OS ... Can this be fixed?
A : Yes, you can. It is necessary to disable hibernation. Run the command prompt (located in "System Tools - Windows") as administrator (right-click on the shortcut, in "Advanced") and type there
powercfg -h off and press "Enter".
By the way, this, among other things, will free up in C: about 4 GB of space. Q : In Android, everything is fine, but in Windows, if you connect the tablet with a cable to a computer, then it does not react at all! How to copy files?
A A: It should be, because in Windows 10 there is no MASS STORAGE mode. Any type of data exchange between two computers is suitable for data exchange with a computer: flash drives, network shared folders, cloud drives and file sharing, etc.
Q : I've watched a review on Youtube, they said that there is an extra battery in the docking keyboard. Is it so?
A : Not true, the battery is not there.
However, as one respected forumchanin said: at such a cost, and such a low workmanship, it is strange that it is not there. ;) Q : In the characteristics on the tablet it is written that he has a percentage of 1.92 (1.84) GHz. Why is there no more than 1.44 GHz in the task manager?
A : These are features of Intel Turbo Boost technology. The nominal frequency of the processor is 1.44 GHz, and it works on it the vast majority of the time. In rare cases, when a single core is used in a resource-intensive task, Turbo Boost can turn on and overclock the core above the nominal. But briefly, otherwise it will trivially overheat. If both cores are involved, the processor runs at the nominal. In addition, the work of Turbo Boost is possible only in the OS starting with Windows 7-ki. In addition, it is worth noting that specifically Windows 10 with Turbo Boost works rather clumsily - maybe it will fix with time.
Q : Is it possible to install (upgrade to) RemixOS 3.0 on this device?
A : It is impossible! RemixOS 3.0 runs on the Android 6 kernel, there are no drivers for it under our device.
Those. Of course, you can install it, but key devices (for example, a touchscreen) will not work, which makes the installation meaningless. Q : Can I install Linux on this device?
A : Can. In the topic, several people reported on the successful installation of Ubuntu. With a touchscreen you will probably have to tinker, but it will work. Somewhere in the subject even laid out a ready-made compiled kernel for the device.
Q : Can I install Windows 8 / 8.1 on this device?
A : Nobody did this, because there is no reliable answer. Most likely there will be problems with the drivers. In any case, you can try. If you try - tell the result to the curator of the topic.
Q : Is it possible to install Windows7 on Chuwi Hi10 Pro?
A : It is impossible! In the sense of absolutely impossible! You shouldn't even try! In addition to the fact that you will not find the driver on the touchpad, Windows7 in stock simply does not know how to boot via EFI.
Q : The tablet does not charge. What to do?
A A: Most charging problems are usually cable related. Ideally, use the original bundled cable. Insert it should click.
Q : I bought a new (long) charging cable, but the tablet does not charge with it.
A : Chuwi Hi10 Pro is very sensitive to cable quality. For quality control, it is recommended to buy a USB tester (USB-doctor),
it is inexpensive, but very nervous. Also, the Chuwi Hi10 Pro has a “deep” connector, so the cable with a standard long plug may not snap into place. In this case, at the plug you need to cut the plastic of the case, a little, literally 0.3-0.5 mm. Do not buy cheap cables!
Q : I got my device. The specification says that RemixOS is pre-installed on it, but I have an Android in it. This is normal?
A : Yes, it is normal. With RemixOS, only the devices of the 1st revision went, now all devices come with Android, and even for the first versions of the device it is possible to replace RemixOS with Android.
Q : But I want RemixOS instead of Android. Is it possible
A : Official RemixOS is only for the 1st revision of the device. However, for the rest of the revisions, there is an unofficial RemixOS build. See "Unofficial builds ..." in the topic header.
Q : My microSD card in one, or both OSs has stopped working (or periodically falls off). What to do?
A : It is very sad and, unfortunately, "what to do" - no one knows, even the manufacturer. In 99.9% of cases, this is a hardware problem. And the Chinese have nothing to do with it - the Americans are to blame, i.e. Intel company.
The problem periodically pops up to
of all devices with a processor
Cherry trail (not only Chuwi, but also other brands, including such eminent ones as HP, Lenovo, Dell, Asus, etc.), this is somehow related to the reduced voltages on which this processor operates, and, accordingly, is forced to work all its periphery. No manipulations with drivers, firmware and BIOS help, or help not for long. Moreover, BIOS manipulations can often bring trouble.
Only one way out - to accept. If the device is under warranty, you can return it for repair. If not under warranty, you can buy a card reader and connect via OTG.
Some craftsmen even implant a miniature card reader, or a USB flash drive directly into the device ... however, this method also has its drawbacks, which is why not everyone does this.Sometimes the problem is solved if you put another card. The ancient SDHCs work best. And in general, the device is very capricious for memory cards, especially for their vigority. Therefore, do not chase especially the cards of huge volumes of 128/256 GB, it is better to put an old 8/16 GB there, and if necessary, connect an external USB flash drive.
Q : I start the game. It runs on a half-screen and inverted by 90 degrees. What to do?
A : Yes, indeed, this is the place to be on HQ64 devices, especially with old games, since The default orientation of the screen there is portrait, and at the hardware level. The way out is to run games in windowed mode (configured in the shortcut). Also, pay attention to the program Borderless Gaming (gobble up on the Internet), with its help, the program running in the window can stretch the image to full screen and hide the window frame.
Q : I have a BIOS in portrait orientation. What can you do about it?
A : No, nothing can be done about it. The reason is the same as in the previous question. More precisely, you can always do something, for example, accept it. ;)
Q : How to log into TWRP / Recovery?
A : To enter TWRP (and stock recovery), turn off the tablet, then turn it on. At the moment when the OS selection appears, press Volume +, (the android will select), then immediately after that press and hold Volume- until the FASTBOOT menu appears. Using the Volume + and / or Volume buttons, select RECOVERY MODE, the selection is made with the Power button, the tablet will reboot again.
On the choice of the operating system, select the android (to select, you can again press Volume +). Do not wait 10 seconds, otherwise he will try to boot again normally!
Q : How to enter the BIOS?
A : In order to get into the BIOS, you should immediately after turning on, press "Esc" on the docking keyboard, or on a USB keyboard connected via an OTG adapter.
Attention! All that you do there is at your own peril and risk! Many settings (even seemingly innocuous) can lead to a "brick" and even permanent damage to the "iron"! Also, what works on one revision can zip the other! "Protection against a fool" - is completely absent! It’s better not to go there!Q : What is Unlock (unlock) Bootloader (bootloader), and what is it for?
A : Chuwi Hi10 Pro has protection against unauthorized changes to the firmware code. Even a banal ROOT device can cause the device to stop loading. During Unlock, a modified kernel is flashed into the device, in which protection is disabled. Attention: the latest revisions of the device are already delivered with the unlocked loader!
You can check it by rebooting into FASTBOOT .
Q : I did an unlock (unlock) bootloader (bootloader) and now the touchpad and / or wifi do not work on the device.
A : You didn’t apply Unlock to your device. There are 6 hardware modifications Chuwi Hi10 Pro, each is characterized by its own set of hardware. In addition, the first version with a Z8300 processor was supplied with both RemixOS and Android 5.1. As a result, there are many variants of the modified kernel for the Chuwi Hi10 Pro, you need to flash your version: identify your device by processor and by the first letters of the serial number. Use
updated tool for unlock or use
this advice . Attention: the latest revisions of the device are already delivered with the unlocked loader!
You can check it by rebooting into FASTBOOT .
Q : I'm going to buy Chuwi Hi10 Pro, but after reading this topic, I saw that many complain about glitches.
A : Chuwi Hi10 Pro is a great device. Basically, problems for users begin only when they have read a lot of stupid tips, climbed into the BIOS, or have not had time to get it, for some reason they start to alter it, or reinstall Windows. Use the device as is, make any changes only when it is really vital. I (AKSU) have been using the device for over a year now, and I have no problems with the device (pah-pah-pah).
Q : Is it possible to remove Android, and give the free space under Windows?
A : Yes, you can.
Instruction . Disable OS selection is better by the method
from here , and in the BIOS it is better not to touch anything.
Another option: just delete all partitions from the disk and install Windows from scratch. Save the Recovery folder from the C: drive and just in case the driver
command DISMQ : Is it possible to remove Windows, and give the free space for Android?
A : Yes, you can. Unfortunately, only by completely reinstalling the device.
Instruction .
Q : I'm trying to flash the device, but my process ends with an error. What am I doing wrong?
A : Make sure that the folder with the firmware is in the root of the disk, and there are no Chinese and Russian characters in the destination, as well as spaces.
Also, there are nuances, if previously the partition was re-partitioned on the device (Windows or Android was deleted and the free space was given in favor of the remaining OS). You can restore the original state of this case only by fully formatting the flash with re-partitioning. In the Intel Flash Tool, select the flash.json file and the "blank" configuration.
Q : What is the maximum size of microSD cards supported by the device?
A . The device is guaranteed to work SDXC cards up to 256GB. (information from
snakesms : 256GB card (Samsung evo +) - works fine)
Theoretically, more cards will work (SDXC standard implies cards up to 2 TB), but nobody has checked it yet, because This card is several times more expensive than the device! ;)
Q : I bought a microSD for 64 (or more) GB, under Windows it works fine, but under Android it is not visible. What to do?
A : Cards from 64 GB and higher from the factory are formatted in exFAT. The Android out of the box does not have exFAT and NTFS support, since for them you need to pay royalties Microsoft. There are several options for action. Format the card in FAT32 (using Windows does not work - use third-party software). Install the inclusion patch
exFAT and NTFS support (need unlock and root, works only on RemixOS!). Put the firmware CyanogenMod (CM), it has support exFAT and NTFS out of the box. Try
Microsoft exFAT / NTFS for USB by Paragon Software from PlayMarket.
Q : The device is charging in Android, but not charging in Windows. What to do?
A : To read
here and
here (But you do not need to cut the native cable, most likely a person has a marriage).
Q : How in RemixOS to switch the layout on the hardware keyboard?
BUT : Answer
here, and if it doesn't work, then
here .
Q : Can I connect an external USB hard drive to Chuwi Hi10 Pro?
A : Yes, you can. Due to the design features, USB-HDD normally work only on Type-C port. So, to connect USB-HDD you need an OTG Type-C adapter.
Q : Hi10 Pro has a micro USB port. Is it possible to charge the battery through it?
A : Not. Through this port, you can only connect USB devices (you need an OTG adapter). The device is charging, stitching and running in MassStorage mode (only in Android) exclusively via Type-C!
Q : How to flash (reinstall) android.
A : Use
this instructions. When reinstalling, Windows will most likely be overwritten (although, in theory, with Configuration = Recover, this should not happen). Windows installation is described
here. Q : I can not add a Google account to android. What to do?
A : Search for a solution
here or
here . Some helped flashing the android.
Q : Is it possible to replace the drain battery with a more capacious one?
A : There are cases of successful replacement of 8000 mAh battery,
example . The 1st revision of the device, thanks to the layout, allows the installation of batteries up to 10,000 mAh.