Maksimoza ,
Tried to clamp the soft keys can not get those keys.
About the soft keys. Clamp the left and right soft-key. Hold for 5-10 seconds, without releasing them, press not red (Literally one short press) and hold the soft keys until the download starts. You let go, the black screen appears, press 0 and wait.
Even if you do not get a flash on a new one, you need to run the flash driver from the phone, it does not connect with ActiveSync.
On the off device, press the voice note button and red. Tricolor appears. You insert the cable and sew with native firmware from the manufacturer. Native firmware can be downloaded here www.myqtek.ru/russia/myqtek.aspx. Pipes registration.