iPhone, iTouch - Help | Solving common problems with iPhone, iTouch



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iPhone, iPod Touch - Help.
DevFAQ instructions | IPod Touch User Guide | iOS - Firmware | Programs | Games | Devices | Purchase | IPhone battery life пїЅ | iOS - FAQ | iPhone - LTE in Russia пїЅ | Unlocking iPhone from operators | Popular problems and solutions

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This topic is designed to solve problems arising from the operation of the iPhone and iPod Touch.

Navigation
Iphone 2g пїЅ > Description , Discussion , Purchase , Accessories, Marriage.
Iphone 3G - > Description , Discussion , Purchase , Accessories, Marriage.
Iphone 3GS - > Description , Discussion , Purchase , Accessories, Marriage
Iphone 4 - > Description , Discussion , Purchase , Accessories , Marriage.
Iphone 4s - > Description , Discussion , Purchase , Accessories , Marriage.
Iphone 5 - > Description , Discussion , Purchase , Accessories , Marriage .
Iphone 5c - > Description , Discussion , Purchase , Accessories , Marriage .
Iphone 5s - > Description , Discussion , Purchase , Accessories , Marriage .
Iphone 6 - > Description , Discussion , Purchase , Accessories , Marriage .
Iphone 6 plus - > Description , Discussion , Purchase , Accessories , Marriage .
пїЅпїЅпїЅпїЅпїЅпїЅпїЅпїЅпїЅпїЅпїЅ
iPod Touch 1G - > Description , Discussion , Purchase , Accessories, Marriage.
IPod Touch 2G - > Description , Discussion , Purchase , Accessories, Marriage.
IPod Touch 3G - > Description , Discussion , Purchase , Accessories, Marriage.
iPod Touch 4G - > Description , Discussion , Purchase , Accessories, Marriage.
iPod Touch 5G - > Description , Discussion , Purchase , Accessories , Marriage.


Problems and solutions

Before and after purchase
Common Hardware Problems
.
Common Software Problems
Jailbreak

Unstable application performance

Battery
If you noticed that your device is too quickly discharged, check out these topics and posts:
Comparison of the discharge rate of various models of iOS devices
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LTE
All iPhone 6 and iPhone 6 Plus Models support LTE in Russia.
iPhone 5S and 5Cpartially support LTE:
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It is also possible that LTE will work on the iPhone 5. For details, see.iPhone 5 A1429, LTE support. .
Detailed information on LTE can be found in the topic.Apple and LTE .
Flashing
Cap changes / Polls
02/03/2015 The structure of the semantic part of the topic header has been changed. Spoilers still not fully filled. The spoilers "Before and after the purchase", "Popular hardware problems", "LTE", and "Battery" are filled.
01/15/2015 The reorganization of the structure of the topic header has begun. Spoiler "Useful links" is converted to the navigation bar at the top of the topic. Spoiler "Navigation" moved up the topic. Some minor changes were also made.

Polls
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Attention! Before asking a question, be sure to read the topic.Hit parade of the most popular problemsThere you will find many answers.

Post has been editeddirectorgeneral - 12.05.17, 10:10
Reason for editing: See changes in the header.



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* Gemir
Thank you, read-helped!



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Please tell me such a thing
There is an iPhone, which I plan to sell
In Tunz, he was bothering him, in the iPhone itself herself
But later I realized that it was not worth it, because it was not a hunt, so that the potential buyer had the opportunity to introduce his Epple Aydi when inspecting a quiet.
Do I understand correctly that if I log on again on the iPhone, then it will automatically tied to the tuna again, and, accordingly, to tie to another Iyi will it be not before in 90 days?
Or so that it is attached, it is necessary to make any actions: enable autoload, download previously installed applications, etc.?

thank



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* Rabbit Junk
Your device will only be tied if you connect it to iTunes.



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In the cold, through the machine adapter immediately, 3GS died. The assembly of SPR1_AP IP4359CX4-LF-H500 burned down. Where to dig further or definitely percent already hit 12v? No sign of life.



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What makes a backup of hacked applications with their data on iOS 7, then to restore them from backup to iOS 8?

Post has been editedaif_man - 29.12.14, 22:13



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AIF_MAN @ 12/29/2014, 22:13*
What makes a backup of hacked applications with their data on iOS 7, then to restore them from backup to iOS 8?

Now this:iTools [PC]

Sprigh @ 12/25/2014, 22:38*
Also how can you be transferred from your Winphon to an iPhone?
Preferably without computer

As answeredearlierWithout a computer on Nevzloman IOS, this is not done. But if there isjailbreakoptions becomes more (for example,BridgeorTrack import ).

With a computer, you can organize music through iTunes (creating playlists) or, say, throughiTools [PC].
There are also applications likeTuneShell , jetAudio Music Playerin which the function is supported "iTunes File Sharing"- You can simply transfer the music folders to the shared folder of these applications, after which all the music will" pick up "and will be played without iTunes-a playlists.

Post has been editeddirectorgeneral - 29.04.15, 16:41



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Good day: thank_you:
iPhone 4S, iOS 8+ (Last)

There is no sound in the dynamics when conversing (not heard the interlocutor), it is possible to talk only with a speakerphone. Previously, this problem occurred periodically and fully cured for a while (1-2 weeks) with the "reset" of the phone through iTunes. Now improvements are not observed under any circumstances.
The iPhone was bought for mom, the option with sending to the service for 45 days is extremely not desirable, so if someone has such situations here, please poke the nose (I did not find it through the search and FAQ).

All with the coming holidays! : yes2:

Post has been editedWARriv - 30.12.14, 15:01



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Warriv @ 12/30/2014, 15:01*
There is no sound in the dynamics when conversing (not heard the interlocutor), it is possible to talk only with a speakerphone.

There was such a situation, the question did not solve himself. The problem was with iron. The phone was changed under the guarantee (it was written in the examination that the device is ungenerately suitable).
Therefore, if the manipulation with a discharge, flashing does not help, does not remain another choice, except to lead in the SC.

Post has been editeddirectorgeneral - 30.12.14, 16:30



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I bought a new iPhone S4. Downt the package works fine, updated everything perfectly. Here only the Home button does not work what can be new completely with packaging? : Girl_Cray:



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* hardity
Are you sure that new bought? New now only 8GB are selling residues.



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Are you sure that new bought? New now only 8GB are selling residues. Of course, I have a new one and there is 8GB. It's easy to go to Russia not hunting: rolleyes:

Post has been editedhardity - 30.12.14, 22:12



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* hardity
Try to make a "hard reset" - clamp the POWER + HOME buttons for 6-7 seconds, if it does not reboot, it means that the button does not work - give the warranty.

Post has been editedhimasura - 30.12.14, 22:09



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IPhone flashing instructions
What is it for?
The main goal of restoring the iOS device is to reset its factory settings with an increase in the software version (IOS firmware). Refractive (recovery) is usually performed with:
- the presence of the software failure of the iOS device;
- in order to install the last software;
- To create a "clean system" (for example, when changing the host of the device or for the purpose of the subsequent jailbreak).
What is the difference between the renewal
In the process of iOS update, data (applications, photos, contacts, etc.) on the iOS device are saved. When restoring the device will receive "factory settings" (clean system), while all user data will be deleted.
Important
- Never use the update on the device with jailbreak! Often this leads to the "eternal chamomile" or "loop" in recovery mode (Recovery Mode, iTunes icon on the screen). A jailbreak device is recommended to restore from DFU MODE.
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- Never use the update or restore to the official iOS firmware on the locked iPhone. When updating or recovery, along with iOS firmware, the firmware firmware firmware is also enhanced, which will lead to the impossibility of its unlock by the programmate. In this case, it is necessary to use the restoration to the custom firmware without increasing the modem. Read more about it here.
How to reflash iPhone / iTouch using iTunes
1. Using Recovery Mode
1. 1.1 Download and install the latest version of iTunes
1.2 Download the latest official firmware for your device.
1.3 Connect your iOS device in the usual (operating) mode to the computer and run iTunes.
1.4 Select your device.
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1.5 Holding SHIFT on the keyboard Click the Restore button (for Mac, you must click Alt + Restore).
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1.6 In the window that appears, select the IPSW firmware file downloaded in paragraph 1.2 and click Open. The recovery process begins.
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Using Dfu Mode
2.1 Download and install iTunes.
2.2 Download the latest official firmware (IPSW file) for your device.
2.3 Enter your iOS device to DFU mode (black screen), run iTunes.
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2.4 Press SHIFT + Restore for Windows (for Mac Alt + Restore).
2.5 Select the firmware downloaded in step 2.2 and click Open. The recovery process begins.
How to update iPhone / iPod Touch with iTunes
1. In iTunes by clicking on the Update button.
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2. "By air" directly on the device with the availability of the Internet. For Go to Settings ->Major ->Software Update.

A source: yabyk.com.


Post has been editedmfilonen2 - 31.12.14, 12:28



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How to calibrate iPhone lighting sensor
1. Go to some dark place, get the phone. Pre-disconnect in the device settings item "Autostarability" and take with you any source of bright light (for example, flashlight)

2. When you are in a dark room, go again in the settings menu and manually drag the brightness adjustment slider to the left, until the minimum level.

3. Then take the light source and shine at different angles to the surface of the screen in the area of ​​the lighting sensor. After that, drag the slider to the right, gradually increasing the brightness of the display backlight to the level so that you can see what is displayed on the device screen.

In fact, the calibration operation is complete - the approximation sensor, when the automatic brightness adjustment is turned on (the "Auto-building" switch in the settings should be active), should increase or decrease the brightness of the display backlight, depending on the brightness and intensity of the surrounding lighting.

If the lighting sensor works not correctly or does not work at all, then you should already contact the service center - perhaps the problem is the hardware malfunction of the phone, but it will be possible to efficiently eliminate it only in the service center.
A source: service-apple.ru.



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What should be checked before buying an iPhone
How to buy the right iPhone and what you need to pay attention when buying a phone.
First of all, when you make an order in the store, ask the seller from where the iPhone is imported.
Take care of the SIM card to check the iPhone. If you do not have a micro sim (for iPhone 4S) or Nano Sim (for iPhone 5 and above), then check the phone for the ability to make calls will not work.

As a rule, the cheapest devices are phones from the showcase or replaced by the previous buyers. Whether the iPhone was replaced by IMEI (references at the end of the review). Carefully examine the box, look for protective films in place without air bubbles under them.
Before buying, you need to determine from which country iPhone, and whether it is locked on the operator.
Here is what you need to learn about your new phone:
- The country from which it was imported by the iPhone.
- The correspondence of the fact that in the room printed on the box with the fact that inside the box.
- Well, the option when the model cannot determine the dishtop of the device from the operator. Check iPhone by IMEI.
Basic phone data can be found without opening the packaging. On the back of the box will be a sticker with barcodes with data about iPhone.
We are interested in:
1 model number
2 serial number
3 IMEI number
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The same information can be obtained by turning on the phone and launching the “Settings” application. In the “Major” menu>“About the device“.
Check if the numbers shown on the box and in the phone settings match. If not, then it is likely that this device has been in the warranty workshop.
If the serial number starts at 5K, then this is the unit restored at the factory.
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Check iPhone by model
By model number, you can find out from which country the iPhone was brought.
The letters after the numbers to the “/” mark indicate the region of sale and warranty service.
For example MC131TA / A - IPhone 3G 16GB Black, purchased in Taiwan (Chunghwa Telecom)
The official Russian phone (PCT) numbers are:
MB489RS / A, MB496RS / A, MB500RS / A, MC131RS / A, MC132RS / A, MC133RS / A, MC134RS / A
Check on iPhoneFrom.com .
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List of codes indicating which country iPhone.
AB (AE) - AOE (Etisalat and DU operators unlocked)
AB - Egypt, Jordan (operators Vodafone and Orange, blocked)
AE - Saudi Arabia (Mobily and Support operator unlocked)
B - United Kingdom and Ireland (O2 operator, blocked)
BZ - Brazil (CLARO, VIVO operator, blocked)
C - Canada (FIDO and ROGERS operators blocked)
CZ (CS) - Czech Republic (O2, T-Mobile, Vodafone operators, unlocked)
DN - Austria, Germany, Netherlands (T-Mobile operator, blocked)
E - Mexico (Telcel operator, blocked)
EE - Estonia (EMT operator, blocked)
ER - Ireland (unlocked)
FB - Luxembourg (operators: LUXGSM; Tango - unlocked);
FB - France (Orange, Bouygues, SFR operator is blocked, but with the ability to remove the SIM-Loca on additional conditions) an exception is an iPhone 4 (4S) when you buy an Apple Store (operator it will be blocked)
FD - Austria, Liechtenstein, Switzerland (Operators One, Orange, SwissCom, blocked)
GR - Greece (Vodafone operator, unlocked)
HB - Israel (Cellcom, Orange and Pelephone operators, blocked, but with the ability to remove the SIM-Loca on additional conditions)
HN - India (Airtel and Vodafone operators, blocked)
IP - Italy - blocked
J - Japan (Softbank operator, blocked)
KN - Denmark and Norway (Telia and Netccom operators, blocked)
KS - Finland and Sweden (Telia, Sonera operators, blocked)
KH - China (CHINA Unicom operator, unlocked)
KH - Korea (CHINA Unicom operator, blocked)
La - Guatemala, Honduras, Columbia, Peru, Salvador, Ecuador (COMCEL, CLARO, MOVISTAR, PORTA, TM SAC, Blocked)
Le - Argentina (CLARO, MOVISTAR operators, blocked)
LL - USA (AT & T operator, blocked)
Lt - Lithuania (Omnitel operator, blocked)
LV - Latvia (LMT operator, blocked)
LZ - Paraguay, Chile, Uruguay (CTI MOVIL, CLARO, MOVISTAR, TMC operators, blocked)
MG - Hungary (T-Mobile operator, blocked)
NF - Belgium, France (operators Mobistar and Orange, blocked)
NF - Luxembourg (VOX Mobile operator unlocked)
PL - POLAND (ERA and ORANGE operators, blocked)
PO - Portugal (Optimus and Vodafone operators, blocked)
PP - Philippines (Globe operator, blocked)
RO - Romania (Orange operator, blocked)
RS (RR) - Russia (Vimpelcom, Megafon, MTS, unlocked)
RR - Moldova (ORANGE operator, blocked)
SL - Slovakia (Orange operators unlocked)
SO - South Africa (Vodacom operators unlocked)
T - Italy (Tim and Vodafone operator, unlocked)
TA - Taiwan (CHUNGHWA Telecom operator, unlocked)
TU - Turkey (Vodafone operator is blocked)
TU - Turkey (Turkcell operator unlocked)
X - Australia (Optus, Telstra, Vodafone operators, blocked)
X - New Zealand (Vodafone operator, unlocked)
Y - Spain (operator MOVISTAR, blocked)
ZA - Singapore (Singtel operator, unlocked)
ZP - Hong Kong and Macau (Operator Three, unlocked)
Check iPhone by serial number
The serial number provides significantly more information.
These are 11 signs on which you can find out the device model, color, date of manufacture.
Whether the device is activated, and if the iPhone is on warranty.
The information obtained can immediately verify with what you have in your hands.
Specifications of this iPhone can be checked on chipmunk chipmunk.nl website
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Impon via IMEI
Most of all information about the device can be obtained by IMEI (INTERNATIONAL MOBILE EQUIPMENT IDENTITY - 15 digits).
By the way, you can find it just typing on the keyboard: * # 06 #
In addition to all the information that is available when checking the serial number, IMEI can still find out the anlok status for the iPhone. Those. Ability to operate the phone with any cellular operator.
On this site you can get the specifications of the iPhone Sndeep.info/en
Check by Annok on IMEI
Check it on the following sites:
iunlocker.net
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By the way, pay attention.
This site provides information on replaced devices.
Sometimes sellers offer phones that buyers returned for various reasons. Perhaps there is nothing terrible in this, but as a rule, the appearance of such an iPhone can be a bit taken back and as a gift they definitely do not fit.
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Second site:
http://unlockpro.ru/check_imei/
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The support service is even working here, which if necessary, can unlock your iPhone for money.
Information about whether the phone is unlocked, you can also find out on this page:http://www.iphone-gps.ru/imei/
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Checking the status of Activation Lock
For the first time, the Activation Lock feature appeared in the iOS 7 operating system and as of December last year, it is activated on 78% of all iPhones. After its appearance, the level of thefts of the iPhone and iPad has noticeably decreased.
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You can check the iPhone on the iCloud.com websitehttps://www.icloud.com/activationlock/.To check the status of the Activation Lock function, you must enter into the IMEI form or the serial number of the mobile device, as well as captcha (a set of letters and characters to protect against bots). This will avoid buying a device that has already been blocked by the previous owner. In case the Activation Lock function is enabled, you must ask the seller to disable it, which will require an Apple ID and password from it

A source: iPhone-gps.ru.



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Please tell me how to register an Apple ID correctly, you need to choose usa or Ukraine? It seems to USA more applications. In general, I chose Ukrainian, now everything is in English in the AppStore .. When I'm trying to choose Russia, that would be everything in Russian, writes that I determined that I am not in Russia (or rather some error with this is connected, I do not remember). How are you at all? Thank you, just 1 like an iPhone in my hands. I can't figure it out, the whole google has already been climbing.

Post has been editedwalcot - 31.12.14, 13:14



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* Walcot,
As far as I know, in Ukrainian, that in the American App Store the same applications. Choose Ukraine - you will not be wrong. True, prices will be in dollars and an English interface.



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What does the iPhone serial number mean
Serial number iPhone. , iPad and other Apple products are a unique combination of numbers and letters, in which certain information about the device is enclosed: its model, place of production, release date and much more.
How to find iphone serial number
You can find out the serial number of your device in several ways. The easiest way is to look into the settings of your iPhone or iPad. To do this, run the application "Settings" and go to "Basic">"On this device", where in the general list we are looking for a cherished line "serial number".

If you have somewhere nearby lies the box from the mobile device, take a look at it. Information about the serial number should be signed on the sticker located on the back of the box.

If for some reason the box is not survived, and the device screen does not work, use the iTunes program. To do this, the device must be connected to a computer and, running on iTunes PC, go to the "Overview" section.
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Also, the serial number can be engraved on the device itself itself. However, you can find this information only from the iPad and iPod Touch.
Decoding iPhone serial number
After you have found the serial number of your mobile device, before moving to its decryption, you must count the number of characters in combination. Not so long ago, Apple used 11-digit serial numbers, but since 2010 the company began to switch to 12-digit. At the same time, the structure of such numbers differs, which is important to consider when trying to decipher.

The structure of the 11-digit serial looks as follows:
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  • The first two signs are the identifier of the unit, roughly speaking, the workshop number;
  • The third character is the last digit of the year the device was manufactured. For example, if the phone was released in 2010 - it will be 0, if in 2011 - 1, in 2012 - 2 and so on;
  • The following two red signs are a week of production. I have this "08" - the eighth week of 2011, that is February;
  • From the sixth eighth sign - the code of the iPhone number in this party, for 8 week of 2011. I have it "4cq";
  • Two signs following it, enclosed in an orange square, designate the model and its color;
  • Well, the last character (in yellow) indicates the amount of memory device.

In this, Cupertinovtsy uses 12-digit serial numbers, like this:
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Such serial numbers have the following structure:
  • The first three signs are the code of the division. All iPhone, iPad and iPod Touch are produced at the Foxconn Giant Plant in the PRC. This company has many units and, unfortunately, there is no complete list of values ​​of the combination of these signs, except for Apple;
  • the fourth character is the half year code in which the device is released;
  • the fifth digit is the release week code, the countdown starting from the beginning of the half year, which is encrypted by the fourth digit;
  • from 6 to 8 digits - unique for each device code
  • the last four characters are the model code, which reports information about the generation, memory size, color of the model, and so on.

A source: app-s.ru


Post has been editedmfilonen2 - 31.12.14, 13:31



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IPhone 4. From another country, it went with R-sim. Updated)) Now it requires when you first turn on the SIM card "of that" operator after the update. Wi-Fi does not help. Without SIM, it is not registered)) if I do not confuse Norway.
Have options for me?
Thank you and all the upcoming New Year !!!



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MFILONEN2 @ 12/31/2014, 12:18*
As far as I know, in Ukrainian, that in the American App Store the same applications. Choose Ukraine - you will not be wrong. True, prices will be in dollars and an English interface.

But what about Russian? Can not be included in ukr.version? Yes, and in general, Russian applications hang in the Russian appstore, and in Ukrainian foreign, or am I mistaken?
By the way, once asking for an apple ID password. When downloading. I have one?

Post has been editedwalcot - 31.12.14, 14:28


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