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> Touch ID does not work | [Hardware]
Krabkrab11
Message#1
10.12.14, 01:34
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Apple iPad mini Retina

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�� �������� Touch ID download



Apple iPhone 5S
Firmware:8.1.2 official

Jailbreak: Not
Description of the problem:
When you try to configure Touch ID, the message "Failure fails. The configuration of the Touch ID cannot be completed. Go back and try again." The sensor used to work, then turned off as unnecessary. Recently updated the iPhone to the latest official firmware and this problem has arisen.
I ask for help, can I somehow solve this problem myself or drag a service?

There have been actions:
I updated the firmware, restored the device from a backup, reset all settings to factory defaults.


Post has been editedKUKUndrik - 20.09.16, 11:23
Esec
Message#42
11.04.15, 17:43
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Apple iPhone 5s

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i.marik @ 04/11/2015, 18:04*
my wife changed the battery, did everything neatly. I collected, turned on, and it turned out that the fingerprint does not work. Visually no damage, what should I do?


Does the button itself work? As an option, check whether the cable is fully inserted.


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herikon
Message#43
18.04.15, 10:59
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Updated on ios 8.3. A couple of days the touch id worked fine, but at one point it was buggy and stopped working. Writes a failure to add a print. By the way, all the prints that were before were also retired. The home button works as before. The phone did not understand.
Iphone 5s 32gb
i.marik
Message#44
19.04.15, 14:32
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Apple iPhone 6 Plus

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* Esec
Today earned, exactly one week. Waiting for when it turns off again.


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Nokia 7210, 6260, 6600, e50, e71, e72, N8, iPhone 4, Nokia 8800 - Acer a500, S galaxy tab 7.7, flashlight - iPad mini, nexus 5, note 3, iPhone 5s, iPhone 6 plus - iPad air
Alex Sander
Message#45
22.04.15, 23:05
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Apple iPhone 6

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Something more and more upset bit. Today, too, the touch id stopped working out of the blue. An hour ago, worked, after - no. There were no serious drops (iphone6). Updated, restored, hard reset- the result is of course zero. Moreover, he doesn’t react to any failure. True, after the time when I tried to create an imprint, I worked for a second, something I even tried to draw, and again died of health, and did not give signs of life anymore)) And what to do about it ..
Frainell
Message#46
21.05.15, 01:54
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Faced a similar problem on iphone 5s. It turned out that before me the phone was in the service center, where the display module was replaced. The button was not installed from the old module, so the touch id did not work, as I understood it, the button is linked to the process, so any others will work only as a home button, and if you want a touch id to work, set a native button. We arrived at the service, we quickly found our own button and returned it. Set the button in place, voila, touch id earned.

The problem with touch id arises mainly due to a clumsy replacement, either they do not return the native key, or they spoil the loop or button itself. As a mystical option, you can sin on the water, but the button is very well rubberized, so that the moisture just does not get there. On the firmware in such cases you should not think.

Post has been editedFrainell - 21.05.15, 01:54


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Due to the author’s specific sense of humor, his opinion may not coincide with his point of view.
SC-Orbita
Message#47
21.05.15, 09:39
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* Frainell,

when replacing the display, the button does not change, the new button does not come bundled with the display, the old button is always put

but "broke the train, then put a new button" theory, which has the right to life
dvjsamuel
Message#48
17.06.15, 23:08
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who dealt tell me if there are options:
On the home button, the home button broke the train, are there any options to make the touch id sensor work with the new home button?


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iPhone 7 Plus
I am engaged in firmware, mods, sites and other software.
SC-Orbita
Message#49
18.06.15, 13:06
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* dvjsamuel

not
vovikvel
Message#50
23.06.15, 00:20
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Apple iPhone 5s

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if the old button is preserved, with a torn train, you can try to restore the train (build tracks gently) !!
I just work in the service center, my partner under the microscope restored 5 tracks burst on the train !!

Post has been editedvovikvel - 23.06.15, 00:23
moniq
Message#51
24.06.15, 20:54
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HTC HD2

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and buy a new cable and hook up to the old button? I, too, the button does not work, I think the problem is in the loop

Post has been editedmoniq - 24.06.15, 20:55
Fla3er
Message#52
24.06.15, 21:42
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* herikon,
Updated on ios 8.3. A couple of days the touch id worked fine, but at one point it was buggy and stopped working. Writes a failure to add a print. By the way, all the prints that were before were also retired. The home button works as before. The phone did not understand.


Hmm, the same thing ... In June, everything went out by itself ...
Went to SC, checked and said everything is in order.
Button and other contacts, cables in 100% condition ...
Apparently Apple cant, and they do not even recognize, on their forum there are such topics 0 reactions from them.
taurus159
Message#53
01.07.15, 14:39
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Apple iPhone 4

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Absolutely the same story with me. I changed the battery (very carefully). But it’s also added that the phone stopped charging in the ON state with both the old and the new battery. In the off - charging. I hope in a week it will work itself =).

Post has been editedtaurus159 - 01.07.15, 14:40
taurus159
Message#54
03.07.15, 07:05
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Apple iPhone 4

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I did not wait for it to work. Replaced the bottom loop and everything began to charge and earned TouchID. The cost of the loop in the region of 500 rubles. - Taiwan, 800 rubles. - the original.
Andrey-102
Message#55
15.08.15, 19:57
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Apple iPhone 5s

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Why did the Touch ID disappear in the "Touch ID and Password" settings? What should I do? How to restore Touch ID? iphone 5s phone

Post has been editedAndrey-102 - 15.08.15, 19:57
koss69
Message#56
19.08.15, 04:33
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Apple iPhone 6s

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Goodnight
the touch id suddenly refused to work, the home button itself works, the fingerprints were gone and the error pops up and an error pops up. What could be the problem?
The phone did not fall. It was 2% charging and I wanted to take a picture simply, I did not have time and the phone sat down. I turn on and see that the print does not plow.
5s
ios 8.1.1
The "add fingerprint" field is no longer highlighted.

Attached images
Attached Image
Attached Image
NTFP
Message#57
19.08.15, 10:18
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Apple iPhone 6

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The same garbage - the phone more than a year. Nothing has ever been heated, not beaten, not understood, has not changed - always specks of dust have been blown away from it. The Touch ID suddenly stopped working by itself even without an iOS update. There are simply no words, also Yosemite on the laptop is terribly dull at times with an SSD. The finished sharaga became this.
jesc
Message#58
26.08.15, 19:24
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Apple iPhone 7

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* koss69,
change the bottom loop, if you did not disassemble and did not change anything before!


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alex429
Message#59
27.08.15, 16:01
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Apple iPhone 5c

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I understand that the home button is rigidly tied to a specific body and cannot be changed. ((
The situation is this: on the 6-ke, the display is broken so that the home button is no longer there at all, you need to change the display with the button, camera, speaker, shorter assembly (there are such ones on sale). What will happen to the phone after such a replacement? Hryat about its complete inoperability ... Error 53 and a brick.
Defo
Message#60
27.08.15, 16:07
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MegaFon Login 2

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* alex429,
they say correctly, the hardware id will change.


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alex429
Message#61
27.08.15, 16:26
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Apple iPhone 5c

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* Defo,
And there is no solution?

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