dubconst dubconst @ 10.03.2014, 01:10
How to proceed?
all-no matter what advice can be a bunch, just by the fact that someone as lucky !! one immediately exchanged without problems, will detain another, a third will find scratch with mm and will be sent to hell ..
if the terms at the law-you can exchange the device within 14 days without giving a reason (if so it was easy) -but the device did not have to use, ie, it must retain its presentation and not have the use of the following: any installed files, no photos, the phone book is empty, no SMS, phone calls and counter should not exceed 5 minutes.
- exchange according to the law on consumer protection Article 9 -Council read now (but do not say that I come to you under this law and want to exchange ...)
- the fact that there are workarounds for sellers: it depends on how you explained to them and they understand you (ie on the mood.): You want to exchange their goods for money or other items, explain why s here? you know ... just go and ask obmena- with a cool head and do not torment yourself with questions ..
write the result here. everything will be fine) if there will be any float a contact-sour already have experience in this case.