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DiscussionMotorola Moto G (2013)
Moto G (2013), XT1028, XT1031, XT1032, XT1033, XT1034, XT1039, XT1045, falcon, peregrine
Description | Moto G 4G Description | Discussion пїЅ | Purchase пїЅ | Accessories пїЅ | Firmware (OS 4.3 - 5) пїЅ | AOSP firmware (OS 4.4.2 - 4.4.4) пїЅ | Moto g club пїЅ | Modifications and decorations пїЅ

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FAQ, Before post read MANDATORY

0. What phone to buy to work 3G / LTE in the Russian Federation?
3G: XT1032- Odnosymochik with a worker we have 3G (also known as Global GSM, Google play edition).
XT1033- Dvuhsimochnik with a worker we have 3G.
LTE:To work LTE in the Russian Federation need frequency number 7. Therefore, we look at the specifications and look for this frequency there.
European LTE version (XT1039) has the necessary frequency for the RF. for examplefrom here.
It is possible to change the frequencies that have been pre-loaded into the phone, introductory information there:Motorola Moto G - Firmware (OS 4.3 - 4.4.3) (Post # 34279966). However, this processdangerousand doneonly at your own risk. I still recommend buying exactly the version that will work in your country.This method only applies to frequencies and CDMA to GSM does not convert!
Versions XT1028 and XT1031 do not have SIM cards and are CDMA-devices. What is it and how to use it look on the Internet.

1. Deciphering model numbers:
XT1028: Verizon US CDMA - CDMA Version -will not be work in conventional GSM networks. Intertelecom Ukr works in the network. Number of SIM cards: 0. ( proof ). What you need to do to get 1028 under intertelecom - ask him . Instructions from shiftbs .
XT1031: Boost US CDMA - CDMA version -will not be work in conventional GSM networks. Number of SIM cards: 0.
XT1032: EU / Global GSM / GPE - regular version with 3G working . Number of SIM cards: 1.

XT1033 download

: Brazil / Asia Dual sim - version on 2 sim cards with a working 3G. Number of SIM cards: 2.
XT1034: US GSM (AWS) - in this version there are no European 3G frequencies - 3G in Russia and Ukraine to workwill not be . Number of SIM cards: 1.
XT1039 : EU / AU LTE - only 8 GB - version with LTE and microSD memory card, frequency 3, 7, 20, LTE in Russia works . Number of SIM cards: 1.
XT1040 : Canada / Brazil LTE - only 8 GB - version with LTE and microSD memory card, LTE bands 2, 4, 5, 17 ( LTE in the RF does not work ). Number of SIM cards: 1.
XT1042 : LTE - no information.
XT1045 : Universal LTE (Amazon US) - only 8 GB - version with LTE and microSD memory card, LTE bands 2, 4, 5, 17 ( LTE in the RF does not work ). Number of SIM cards: 1.
Also, the phone has a code name - falcon (for XT1045 - peregrine), used in the name of the firmware files and in CyanogenMod.
All versions (except LTE) have modifications with 8 and 16 GB of memory.

1.1. Interpretation of designations of regions (does not apply to GPE-devices, for those - there is no region):
Where to look? Settings - About phone - System version. There will be a line of the form 210.12.32.falcon_umts.Retail.en.US where:
Firmware version from Motorola - has incremental value. The first number equal to 80 indicates version 4.3, 171-176 - 4.4.2, 210 - 4.4.3. Changes with the update, this is the firmware version.
Code Name / Communication Standard - falcon_umts indicates the presence of a global 3G. In the US version there will be AWS, which means that 3G is only for the USA. The CDMA version will be just falcon or falcon_cdma. Do dualsim - falcon_umtsds.
Distribution type - Retail / AsiaRetail / EURetail - retail sale in any region, i.e. without binding to the operator. Instead of a retail, there may be names of any operators, for example, verizon or tescoSL, which will mean that the device is locked to them.
Language and regional affiliation - possible options: en.US - USA, EU - Europe, DE - Germany, BR - Brazil, 03 - Asia, etc. within the meaning of.

2. Russian and Ukrainian languages.
The Russian language in the Moto version is officially present, without Russifications, in firmware based on OS version 4.4.3 and on. Ukrainian language is not. In the GPE version of Moto G, Russian and Ukrainian languages ​​are present in all versions of the OS.
Ukrainization firmware 4.4.3 (210)
Ukrainization firmware 4.4.4
In both versions of the keyboard support the Russian language and have a dictionary. Voice input for the Russian language is also available in both versions (you need to download the voice pack in Google Now).

Russification of firmware to 4.4.3

There are ways of complete and partial Russification of the original version of Moto G. More in the topic of firmware:Motorola Moto G - Firmware (OS 4.x)
Partial Russification sets the system language to Russian (or any other). All applications downloaded from the market that support the installed language will speak on it. The system will remain in English.
For those who do not want to think and read - a direct link to partial Russification, firmware and root does not require:Motorola Moto G - Firmware (OS 4.x) (Post # 28992316)

3. Notification LED does not work.
There can be three reasons:
The first is that when migrating settings from an old phone, a hidden setting that disables the LED was transferred via Google services.
Solution: installprogram from the marketWith its help turn on the setting.
The second - on the first firmware 4.4.2 there were problems with the LED.
Third - you have GPE, there are possible problems with the LED in all the firmware.
Solution: fixed by OTA update number 174.h.h.x. (for the original version of the phone).
LED Tuning Solution -Motorola Moto G - Discussion (Post # 29864761)
During charging, the notification LED is off and should not be lit. Those. Does not react to charging at all.
Important: The phone has a white LED and it cannot physically light up in any other color.

4. How to unlock the bootloader, where to get the drivers, how to get into recovery, how to get root and other information that is not relevant to the discussion
Answers to all questions related to the firmware can be found in the relevant topic on the firmware:Motorola Moto G - Firmware (OS 4.x)
How to make a wipe on stock GPE
All firmware questions are removed from this topic without warning.

5. Do not install applications from internal memory.
The problem was relevant for 4.3.
Solution 1: update the system to the latest version.
Solution 2: install applications using Google Drive or via adb.

6. Forced reboot of the hung device.
Press and hold the power button for 10-20 seconds.

7. The battery has been completely discharged - the phone shows no signs of life.
It is necessary to hold it while charging for some time so that it gains the level of energy necessary for starting.
Instructions on how to revive a life-giving apparatus.

8. I bought a phone version of GPE, but it does not have any declared application.
See spoiler "Differences GPE from non-GPE".

10. On firmware 4.3, SMS messages in Cyrillic are not sent.
To send messages in Russian, you need to put in the message settings "sms encoding method - automatic", and even better to upgrade to the latest version.

11. When connecting to the Internet, the indicator always shows 3G, despite the fact that another phone in the same place shows H / H +.
In the American version of the original Moto G (according to some data in the GPE version too) there are no H and H + indicators in the firmware. This does not mean that the phone does not know how to work with these networks, it simply does not display this. If you go to "Settings - About phone" you will see that the phone uses the networks H and H +.
In European firmware, these indicators are present. You can install a European firmware on your American for the sake of indicators, or use a patch from the firmware theme (no link, because the patch has not been verified).

12. Inadequate battery consumption, errors when starting the camera.
The problem is no longer relevant and without upgrading to 4.4.3. I hide information on it under the spoiler.

Information
Unambiguous solutions yet, we expect corrections.
Half-measure 1: remove the applications using the camera: for example, Skype and the like.
Half measure 2: clear the cache partition on the phone.How to do it?
UPD: The latest update of Skype stops accessing the process. Also, after updating the camera from the motorola, the zhor disappeared. So update these applications and monitor the situation.

13. I "accidentally" installed OTA over the firmware with root / Russification / cwm and so on. The phone does not boot.
Reason: change of system files! (CWM, Russ-I, any patch, supplied from cwm).
Solution: In the recovery cache (wipe cache), then the phone will be able to boot. (But the update will not be delivered!).How to do it?
We put a clean firmware in order for OTA to be established, if you need it.
Questions on the firmware in this thread are deleted without warning.

14. OTA flew to me, but I have a root / recovery / mods and I want to remove the notification about it from the statusbar.
Decision:Motorola Moto G - Firmware (OS 4.x) (Post # 29134627)

15. On firmware 4.4.2, flash drives that are connected via OTG are not detected.
It is solved by installing the latest update (174.hhh for the American firmware, later for the European one).
However, it is still possible to use a flash drive on OTG without updating, using the Nexus Media Importer, Total Commander with the pluginand etc.
On all moto versions, both euro and American, OTG works (and on 5.0 too). On the GPE OTG version does not work without third-party software.

16. Began to pop / rattle conversational speaker.
At the moment it is not treated. According to some information, after the latest firmware updates, the maximum volume of the conversational speaker was lowered to prevent its failure.
If for some reason you don’t need an update, or you are using a GPE version for which there hasn’t been an update, it is recommended not to raise the volume of the spoken speaker above 60% to avoid damage.
It is difficult to replace the speaker yourself; the output is sending to the SC.
Manual replacement -Motorola Moto G - Discussion (Post # 31057181)
And further.

17. My phone turned off suddenly, and after switching on, the battery charge was 1%.
Starting with firmware 4.4.4, the problem has not been repeated for six months, so the solution for older ones is hidden under the spoiler.

A very common problem, as a rule, appears once after buying a phone, but it can appear more often (I personally already had 5 or 6 times). The cause and solution are not currently known. However, it has been empirically established that it is most often manifested when the phone is connected / disconnected to / from the computer (a).
After such a failure, it is recommended to put the phone on charge and charge it to 100% (there will be a big charge level jump, because the battery has not discharged, only the meter has failed, so if this happens on your way, do not worry and use it further %, it will work as long as the charge was before the failure).

18. How to charge the phone with a charger?
The device will suit almost any charging from other phones: According to official specifications - from 500 mAh to 1500 mAh, 5 V.
If the power is higher - the phone itself will lower it.
There is a known problem that during charging, no matter what kind of charger or from a computer, a touchscreen can lag. We know, do not write about it again and again, please, until you find a clear pattern. I hope the updates will be fixed.
It is recommended to use original chargers, not Chinese multi-charges from the store opposite. The topic already has one burned charge controller.
Leaving your phone on charge overnight is safe.

19. How bad is the camera on the phone?
How many people, so many opinions. First of all, remember that this is a $ 200 phone.
Examples of photos and videos can be viewed here:time, two, three, four, five.
Discussion of the camera is closed, and any questions about its quality - flood. You can share examples in the Club.
It is worth knowing that in the GPE version in the camera applicationno auto hdr , unlike the usual. And you can’t put a motorcycle camera on GPU with a working HDR!

20. How much memory is available to the user in the 8/16 GB version?
In the 8 GB version, the user has access to just over 5 GB.
In the 16 GB version of the user is available just under 13 GB.

21. According to the promotion, I have to get 50 GB on google-disk, how to do it?
The answer isMotorola Moto G - Discussion (Post # 30072603). It should be remembered that the promotion does not apply to GPE and Moto-LTE models. Also, to get a place, the phone must be completely new (no more than one month has passed since the device was activated).
If you get to the infinite loading window - the solution isMotorola Moto G - Discussion (Post # 32886114)
The method of obtaining 50 GB for owners of GPE.

22. ART or Dalvik? What to choose, what works faster and other similar questions.
Opinions on this topic vary, someone sees an advantage in speed on ART, someone does not have all the applications working on it, someone on the contrary does not feel the difference. To close this issue once and for all before the appearance of new information - remember that ART is primarily an experimental environment for developers. Subsequently, it can be used as the default environment in new versions of the OS, and maybe not. Thus, everyone decides for himself whether to sit on ART. You can independently search for information on comparing these two media, either compare them yourself and post a report on the forum, or viewthis video.Please respect others. No one is obliged to check these functions for you. I want to see - turn it on and see, the phone will not break.
List of working / not working under ART applications.
Anyway, on the current firmware (5.0) there is no such choice anymore.

23. Is there a service menu to check the basic functions?
There is a service code, but it only works on Euro firmware and GPE -*#*#4636#*#*. On the American firmware, this does not work; there the menu service can be called up using the Mobile Uncle downloaded from the market (not paying attention to what it does for MTK, the menu service still calls). The functions in this menu cannot be checked, it contains only some additional settings.
Added: new way -Motorola Moto G (2014) - Discussion (Post # 34682599)

24. Often climbs messages with kryakozyabrami.
This is an alert. Special emergency alert system that conflicts with some domestic telecom operators. Most often, MTS is to blame. How to get rid of them once and for all is written here (requires root) -Fix-getting Alerts.
There were other ways, even one without root, look for the word "alert" by topic search.

25. How to reboot into safe mode?
Like this.

26. Phone numbers in SMS / other applications are not highlighted, respectively. you cannot call them back with one tap.
The problem is relevant for the English language in the system. In order for everything to be highlighted and to call by tapu, you need to Russify the phone. A way that does not require root, with morelocale, will do. How to do this, see paragraph 2 of this FAQ.

27. I watched the video on YouTube and then dipped the phone into the water.
The phone does not have water protection. No. There is a cover, no more. Dip it in the water can not be.

28. Do both sim cards work simultaneously on XT1033?
In the standby mode, yes, in the call mode, one is turned off, because The radio module in the phone is one.

29. I bought a phone of any version (not GPE) in the online store and it already has Russian, can I get OTA?
If OS version 4.4.2, then no, you can not. If you have Russian on 4.4.2, then the seller has previously Russified the device, in this form it will not be able to receive OTA. For OTA, you will have to roll back to the original firmware, for more details: in the firmware theme.

30. E, 3G, H +? I do not understand this.
These are data transfer standards. Ascending speeds:
G , E , 3G , H (3.5G) , H + (3.75G) , LTE (4G) . Alternative indications are given in parentheses. In some moto phones there are no indicators H and H +. Read more about this in clause 11 of this FAQ.

31. What should be the equipment?
Many believe that the equipment should be the way it is most often described - your cable and nothing more. Actually the complete set completely depends on the region and the seller. There may be both headphones and charging, and additional covers. This is normal.

32. I turn off Wi-Fi, but on the graph of battery consumption, it still remains on.
Check the settings at "Settings - Wi-Fi - Advanced - Always search for networks", maybe this is your case.

33. Will there be an upgrade to Android L?
Yes, there is already for most regions, soon it will be for the minority.

34. How to remove icons from the curtains, which themselves appeared after using some functions (5.0)?
Motorola Moto G (2013) - Firmware (OS 4.3 - 5.0) (Post S0bes # 37731098)

35. Can I edit the switches in the curtain? (all versions)?
On the drain without the use of modifications - no.

Differences between GPE and non-GPE versions of the device

In fact, on all firmware versions, GPE and Moto versions differ only in a few points:
1. In the Moto version there is an FM radio, which is not in GPE.
2. In the Moto version there are available moto applications, such as: gallery, camera, assistant, alerts, help and some others.
3. Moto version works subjectively more stable (judging by the reviews).
4. Firmware interchangeable (with dvuhsimochnik with some reservations).
5. In the camera Moto there is an automatic HDR, while in Google only manual.
6. In the moto version there is a vanilla sms client (such as it was on 4.0-4.2).
7. At the time of receipt, 5.0 GPU received an update faster than Moto.
8. In the Moto version of the Russian language is present only since OS 4.4.3. In GPE - in all firmware.
9. Moto version has a regional division of firmware, which carries some minor differences (for example, icons in the status bar, the ability to show the operator). Pre-installed software on moto versions is only available in carrier models. In models of type Retail it is not in any region. GPE, in turn, has no regional division.
10. The original GPU device is always the XT1032 (see spoiler above). All other modifications other than XT1032 are not GPE (including XT1032 may not be GPE).

Famous marriage

In the process of filling.
1. Loose power and volume buttons.
It is found in most models. Easy to heal.Fix loose buttons.

2. The rattle of conversational dynamics.
It appears after some time of use. Not all models. It is treated by replacing the speaker in the SC, either independently. In the late software its volume is limited so as not to spoil.
Solution option -Motorola Moto G - Discussion (Post # 31216237)
One more -Motorola Moto G - Discussion (Post # 31366206)

3. The creak of the back cover.
Manifested by some users, is treated by the popular method. Many people think that after buying a flagship and buying a phone for $ 200, it should be perfect and you should expect quality from it no less than that of the Sony Xperia Z2. Therefore, in marriage.

Updates and other events

Moto G LTE - version with LTE and micro SD
Upgrade to 4.4.4
About updating XT1031 to 4.4.4
Upgrade to 5.0

Other useful information

1. Reviews, opinions and impressions

Detailed review (eng.)
Overview fromxLGSx
Detailed review of XT1033 and not only
Another review
Alternative view on the phone and its charging from aleksss76
Reviews are negative
Review about 2-sim XT1033
A small FAQ from xLGSx
Mini-FAQ from tascom
Dimensions of the phone

2. Folk fixes constructive problems

Get rid of shaking power and volume buttons
Fix loose buttons
Disassembly phone
Experience in solving problems with wheeze dynamics
Solving the problem of non-working Wi-Fi after flashing
Caution for those who want to replace the display themselves
A little bit about replacing glass

3. Problems with alerts and solutions

Fix-getting Alerts
Getting Rid of Alerts Without Root (MTS RU)

4. A bit about the camera

Photo examples
Camera comparison

5. Comparisons with other devices

Comparison of Moto G and Xperia SP

6. Applications and firmware internals

Stock ringtones with 4.3 / 4.4
Launcher from SM
SMS stock application for GPE

99. The rest

List of working / not working under ART applications.
Charging device
Actions at full discharge
Do-it-yourself systemic garbage cleaning without CWM
Problems with sd cards
Instructions from shiftbs on firmware XT1028 for Intertelecom
Battery resuscitation
Gone sound? Look here
What to do if the launcher is constantly unloaded from memory
Why can not I cut the SIM card?

Polls archive

Are you satisfied with the device?

Are you satisfied with the camera?

Do you like the design of Android L?

Quality of communication and assembly

Results table (for comparison and analysis) -table.
Sample:

Are you happy with the upgrade to 5.0?

If you ask a question about the problems of your current device, be sure to include the model number and belonging to the GPU.

If you have a problem with the blade or incorrect network operation, be sure to replace the SIM card in the cabin with a new one. If your SIM card is cut off (not important manually or with special tools), then before writing a post with a problem, first replace the SIM card with an uncut one and only then, if the problem persists, write.

Information on the progress of upgrading to 5.0 and 5.1 is contained in the collective, constantly updated, post -Motorola Moto G (2013) - Discussion (Post # 36281877)

DiscussionMoto G (2014) In this topic - oftop, which means it is deleted without warning.


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Post has been editedSergey_Ace - 29.05.15, 15:57

[MrCrowLy666]

Ijenius
do not believe them) this monobrow is a rare rubbish))

[Crown94]

Guys, such a problem, yesterday the phone began to issue errors for all applications, dozens at once, and then after a restart attempt, did not turn on, could not reset through the recovery to the factory. Phone g1028

[syncmaster172]

Crown94,Turn on the charge, let it stand, then try again.
To reflash to the pinch, but probably the carrier should be sewn to the operator: scratch_one-s_head:

[versus]

Maybe the memory module or something else falls off.
Try to remove the cover and fasten the outer screws - may be loose

Post has been editedversus - 16.03.19, 03:19

[syncmaster172]

Something strange has happened with the bodies: scratch_one-s_head:
Who uses Mozilla browser?
A body can suddenly go out of reboot from it, and then the sound disappears altogether, from all the speakers, the microphone (it’s not clear what the connection is?), It is restored after another manual reset.
No one has that?
Stock 444

[syncmaster172]

In the course of Google became nuts tighten us: russian_ru:
Some days like, youtube began to slow down at 720r
Who else is slowing down?

[peetbull]

Tell friends, with MiBand 3 xt1031 will work? Does anyone have experience of use?

[aleksss76]

syncmaster172 @ 03/23/19 23:30

In the course of Google became nuts tighten us
Some days like, youtube began to slow down at 720r
Who else is slowing down

Everything works fine for me. On the stock gpe firmware 4.4.4 goes without dependencies 720p60

Posted on 04/08/2019 08:37:

P.s. I'm sitting on dalvic.

[syncmaster172]

It seems to be adjusted, maybe a temporary phenomenon was: scratch_one-s_head:

[syncmaster172]

After closing any program, and going to the menu of bodies, I watch the system hang almost every time, it takes 3-5 seconds. such a

Does anyone else have this?
Is this raz missing?
It started from last year, it was on 5.1 and 4.4
Re-flashing not so long ago did, if that.

[MironMD]

syncmaster172 @ 04/10/19, 18:23

there is

No, 5.1, everything is fine already like 5 years.
IMHO of course, but I would first get rid of the antivirus and all sorts of "optimizers", maybe that's the point.

[syncmaster172]

As I clean the cache, less hangs like this happen: scratch_one-s_head:

[syncmaster172]

MironMD,Disable antivirus, nothing changes: scratch_one-s_head:
The matter is possible in Google services, usually from there the legs grow when the system suddenly begins to slow down, especially when the bodies are “100 years at lunch” like: scratch_one-s_head:
I have the same theme with the tablet: russian_ru:

[MironMD]

syncmaster172 @ 04/11/19, 2:10

in services

Well, I do not know, I am a risky guy, I have here at all: D

Not complaining.

[syncmaster172]

MironMD,Are services available in the market? : huh:
Usually they are hidden: scratch_one-s_head:

And from the phone services can not be rolled back, blocked the possibility: rofl:

Although you can turn off?
But then nothing Google will not work?

Post has been editedsyncmaster172 - 11.04.19, 02:20

[MironMD]

syncmaster172 @ 04/11/19, 2:18

available

No, I myself went to them: D

[syncmaster172]

MironMD,Give a link to them in the market, I'll try them)

[MironMD]

syncmaster172, https: //play.google.co...com.google.android.gms

syncmaster172 @ 04/11/19, 2:18

Although you can turn off?

Yeah. And all the programs that work with them will require them.

Post has been editedMironMD - 11.04.19, 02:26

[syncmaster172]

MironMD,I put these beta Google gaps, nothing has changed: scratch_one-s_head:

[aleksss76]

I am fine. I think because of Google applications is. I generally turned off almost all of their updates and dropped the Google application to stock. I only update the mail. By the way, try to switch from ART mode to Dalvik, I had a similar problem with departing applications in ART. GPE firmware.

Posted 12/04/2019 05:39:

P.s. I have "Google services" also 16.0.89 and the phone works fine.