General Q: Does the iPhone or Blackberry?
A: We are MobiUcare experts on the Android platform. In addition, we believe in the present and future of Android. The openness of the platform and a strong ecosystem.
Payment Q: Can I use the basic services all the time?
A: The main services which include: search, siren and SIM-notification available.
But our premium service is very effective to protect your smartphone and data. In addition, we are constantly updating advanced features.
Q: How can I upgrade to the full version?
A: We offer a very simple method of payment in the application. In the application MobiUcare, press the menu key
Select update
click Buy
enter information
You will then be updated.
Using services Q: How can I remove the lock screen?
Please follow these steps:
Press the menu button
Select settings
Click the Location & security
Press the screen lock setting
Password entry
Select None
Q: How can I enter?
A: The same as your Google Account that you used when registering with MobiUcare.
Q: If the SIM-card has changed, what will happen?
A: If someone replaced the SIM-card, MobiUcare detect this and notify you by e-mail and SMS.
To enable the SMS-notification, go to MobiUcare settings and enter the phone number that can receive such notification.
B: Creating images using the front camera
A: Technical problems, only with Android 2.3 or higher, you can take a picture using the front camera.
Q: Battery consumption and the use of data
A: The program uses network or CPU resources only when you request a location or multiple commands at once. Thus, you do not have to worry about power consumption, as well as other applications for Android, which is controlled by the system. Use of the network is very small, except for image transmission (about 200k in the picture)
Q: How to uninstall?
A: In case of loss or theft, MobiUcare can not be deleted in order to keep track of the phone. Thus, it has a special mechanism that prevents removal. To remove, please follow these actions:
click preferences
Uncheck the "increased safety"
Remove the application as usual
Q: My phone is locked, I can not open it
A: I think you can not remember your password.
In this case, please reset the password again using the menu item "Phone lock screen"
http://www.mobiucare.com/console/.
Q: The program can not obtain the desired location.
A: Please check the location of the relevant options
telephone installation
Location & security
Q: I would like to be able to manage several phones
A: If you want to control other phones. You need to add your Google Account on other phones.
From another device, register the Google e-mail account.
Settings ->Accounts ->Add Account.
download MobiUcare
Start MobiUcare and register with Google e-mail account.
Then you can control it on
http://www.mobiucare.com(You can choose the phone in the top right corner of the page of the site)
Q: How can I control the device by SMS
About: config
1) Set a password and enable SMS commands using the "Preferences" menu of the application
2) Send SMS commands
Phone Lookup: find the password ##
Siren: Siren ## password
Screen lock: ## Lock password screenlockpassword
Factory settings: ## delete password
Reset and SD format: ## to clear all password
Switch GPS: GPS ## password
Switch Wi-Fi: Wi-Fi ## password
Switching Bluetooth: Bluetooth ## password
Locate phone: ## locate password
Siren: ## siren password
Lock screen: ## lock password screenlockpassword
Factory reset: ## wipe password
Reset and format SD: ## wipeall password
Toggle GPS: ## gps password
Toggle WIFI: ## wifi password
Toggle Bluetooth: ## bluetooth password
In: SMS commands do not work
A: What is your SMS-applications? Some SMS applications intercept SMS messages and do not give MobiUcare get them. For example, "GO SMS Pro" intercepts. In order to "functioned SMS commands" You may have to disable the interception of special SMS-ok in the case. "GO SMS Pro", uncheck the box in the menu ->Get Settings ->"Disable other notifications"
Q: I have hidden the app and want to see it again in your applications
A: You can do this by sending a text message.
## Showapp password