perl_demon @ 25.04.2011, 16:45
Tell us what, where and to whom you wrote. As detailed as possible. It is desirable text. I want the same text they write. I think if they will receive the same from different people, it will attract attention.
And I advise others to do so. I think this should help!
Unfortunately, the text of the letter has not been preserved, as sent via the form, rather than through the mail client.
I went on the Samsung website. In the Support section, there is the right touch and it is possible to write them an e-mail.
The text was about the fact that I bought the phone then and there that, then there was such a problem with absenteeism from hibernation. A detailed description of the problem (the text of the claims in the store is better to change it, that the problem appears in the wi-fi coverage area, etc.):
Several times, during a telephone conversation, randomly turning off touch screen and functionality of your phone keys. After completing the telephone conversation, the sides, the touch screen and function keys still remain in the open position, and did not respond to pressing. When you call on the phone when it is in this state, there is a dial tone but the phone at the same time does not react (signals a visual and audible warning, when you call, no), and the touch screen and function keys remain disabled and will not respond to pressing. Return the phone in working condition, it is possible only through a reboot, by long pressing on "Power button / lock". Factory reset and the official software update this defect is not corrected.
Just I wrote, referring to our website, that the problem is not only with me alone, and many that suggests the defective batch. (Or so).
Then type "I would like to get official comments on the matter."
Well, even you can add the text of the petition. :) Better yet, link to it, even have to :) that's the type of petition is made on this issue)
Of course, all this must be written in the form of more business :) Well, something like this: rolleyes:
Post has been editedKARIMUS - 26.04.11, 00:04