Useful phone numbersInformation on the quality of services (around the clock, a call from anywhere in Russia is free):
Reference service of FSUE “Russian Post”: 8-800-2005-888
“EMS Russian Post” reference service: 8-800-2005-055
8-495-956-20-67 ext. 24-29 is the customs post office of Russia;
PCI-3 (sorting after customs. Workshop.)
+7 (495) 303-81-01
+7 (495) 303-81-01 ext. 3194 - shift supervisor
+7 (495) 303-81-01 ext. 3202 - section head
+7 (495) 956-20-67 ext. 2269 - tracing service
+7 (495) 956-20-67 ext. 1464 - warehouse of detainees IGOs
+7 (499) 611-23-13 (customs office)
an additional one is entered using an asterisk *
The main center of the main transportation of Russian Post.
+7 (495) 223-4444)) additional 347
Contact for SME-3 tel.8-495-918-55-11 (ext. 59-50), call the tracking number, they will tell you the bag number, the post office and the date of shipment, go to the post office with this data and ask for your package.
(495) 956-20-67, additional 2553 - PCI-1 sorting. You can call after the status of IMPORT and before the status of LEAVE MPMO.
Consideration of claims of PR for international mail:
Division of operational information interaction of the Department of claim work of the Directorate for quality management
[email protected];
[email protected]+7 (495) 232-09-96 988-68-58 ext. 6024, 6062, 6116
+7 (495) 956-20-67, ext. 2266, 2267, 2269
Fax: +7 (495) 232-67-44
Claims Service
+7 (495) 623-72-58
+7 (495) 628-72-06
24-hour Federal Customs Service Hotline
+7 (495) 740-18-18 (Customs HOOOT LINE)))))
PCI-1 (sorting. Not customs. Workshop.)
+7 (495) 628-72-06
PCI-2 (sorting. Not customs. Shop.)
+7 (495) 918-55-11
PI-7
+7 (812) 314-88-58 - Workshop. (or UFPS of St. Petersburg (Department of Federal Postal Communication))
+7 (812) 312-91-53 - Unknown (most likely workshop)
+7 (812) 312-52-33 - Complaints and Claims Service Russian Post, St. Petersburg
+7 (812) 312-75-66 - Complaints and Claims Service Russian Post, St. Petersburg.
E-mail:
[email protected],
[email protected],
[email protected] - requests for searching for EMS shipments
MinkomSVYAZ -
http://minsvyaz.ru/ru/directions/questioner/reception/Rossvyaz -
http://www.rossvyaz.ru/treatments/feedback/Post of Russia:
Head - Vakulenko Alexander Leonidovich
Tel .: 8 (495) 607-09-75
Fax: 8 (499) 975-30-83
E-mail:
[email protected]Deputy Head - Demina Olga Anatolyevna
Tel: 8 (495) 607-60-70
Fax: 8 (499) 607-60-62
Secretary
Tel .: 8 (495) 607-09-46
Fax: 8 (499) 975-30-83
Mail transportation in the following directions: Barnaul, Izhevsk, Kazan, Samara, Orenburg, Surgut, Ufa, Chelyabinsk, Yekaterinburg, Kemerovo, Novokuznetsk, Omsk, Novosibirsk, Tomsk, Tyumen, Nizhnevartovsk, Vladivostok, Arkhangelsk, Syktyvkar, Khabarovsk, Krasnoyarsk, Perm, Vladmostok, Arkhangelsk, Syktyvkar, Khabarovsk, Krasnoyarsk, Perm, Vladivostok, Arkhangelsk, Syktyvkar, Khabarovsk, Krasnoyarsk, Perm , Vorkuta, Neryungri, Irkutsk, St. Petersburg, Murmansk, Vladimir, Kirov, Yaroslavl, Vologda,
Ivanovo, Kostroma.
Railway station at the Paveletsky railway station, Head - Em Lev Ivanovich
Tel .: (499) 235-85-00
Fax: (499) 235-59-30
E-mail:
[email protected]