First you need to register with PayPal and link your card:
After you add a card, PayPal will automatically perform two authorization operations - to check the presence of the card and to confirm it. At the same time, $ 1 and $ 1.95 will be blocked on the card, respectively. The amount of the first operation ($ 1) will be unlocked after 30 days (if the validity of your card expires by this time, the money will be returned to your account in the system). The amount of the second transaction ($ 1.95) will be unlocked on the next business day.

Dispute paypal

[Color = blue] For owners kykyryza - with the purchase amount will be debited Bank rate (pre-blocked + 5%).

If you are buying for the first time in paypal you need to make a minimum purchase of one dollar

Now about converting to PayPal.
In short, the bottom line is that by default PayPal itself converts the purchase amount and takes 2.5% for the conversion.
The PayPal course is only known at the time of the transaction.

Another option (economical): conversion at the rate of your bank.

It is necessary to take into account the fact that your bank can convert at its own rate, and maybe at the rate of the payment system (Visa or Mastercard). The course of the payment system (at least a visa) is more profitable than a bank one and it is closer to the rate of the Central Bank of the Russian Federation.
How exactly the bank converts can be found in the support service of your bank.

Here is the exactINSTRUCTIONS for choosing the option of converting to PayPal
You can also read more detailedinformation (post number 423)

Read first

Samsung GT-i9000 - Purchase
Wikipedia mail rules
How does Russian mail work, read links embedded in a message
Sign or verify? (Post # 5639121)
FAQ for impatient or when to start worrying?
mini FAQ for "waiting" - those who have already ordered and received a tracking number.
How to easily and quickly buy abroad
Club lovers overseas shopping

On average, the same number of days (7-10) go from the foreign online stores of the parcel to the Russian customs, and then the great and terrible Russian post office works, which in the best case will manage in 7-10 days, and in the worst - in 14 and more (especially if you do not live in the capital). Such is the Russian postal roulette. From England comes about14 daysfromEurope 21, again on average! There are cases when the parcel goes from England and in 5 days, and there is when it goes and 2 months

About any actions related to Russia
“The severity of Russian laws is mitigated by the non-binding nature of their execution”
But it’s not necessary to lower hands and always hammer our mail. But everything, of course, depends on people.

Department of claims UFPS (including the search for postal items): tel. (812) 312-52-33Call us and say, "I want to find your parcel, please!".


thanks userwinwizard

Russian banks most often DO NOT CHECK the address when paying (personally checked several times), so the BILLING address can be any.
But foreign online stores are very NOT LOVE DIFFERENT addresses of payment and the recipient!
Therefore advice: always specify ONE and the same address for both billing and for shipping!

useful links
http://info.russianpost.ru- here you can punch the package in Russia
http://www.trackchecker.info/- program for easy tracking of the parcel. In order for it to track and in the Russian post it is necessary to replace the services.xml file.the siteIt laid out the program. Russian Post has changed the request form. Or to update the program online.
The program for tracking on your devicePacketracer
Tracking siteTrack My Package
Another (convenient and understandable) online package tracking service: Prishlo.li
Autopsy in the presence of postal workers
Motorola Defy - Purchase (Post # 5652778)
Motorola Defy - Purchase (Post # 5670927)

Shopping on eBay and online stores in the USA and Europe. Customs

Links to email identifiers (track, tracks)


Parcels to individuals from abroad costing less than 1000 euros and weighing less than 31 kg in the period of 1 calendar month are not subject to disinhibition.

Baltic Bank Visa Electron does not allow to pay onlineMotorola Defy - Purchase (Post # 5684839)

For those who order in Peter

What to say in the mail to get this package without notice?


The experience of buying the map corn (Euroset), on the spoiler
Question on payment via corn - masterCard: If the card is issued for a specific person and the goods have already been bought at CU via paypal, can it be bought at Clove and what will the owner of the card have to write in the box if it is empty?
http: //savagemessiahzine.com/forum/dl/post/536971/7.jpg
- When paying for services via the Internet, in the field the cardholder (cardholder name) should indicate the thirteen-digit barcode of the card.
- .
The site corn is written: The owners of the card "Corn" have the opportunity to make payment through the payment system PayPal.
Name and surname are not used when authorizing a MasterCard card. Therefore, you can enter a freely formulated First Name and Last Name in Latin characters. We also recommend entering the words UNEMBOSSED NAME.

shopping experience for buying from Ukraine


Do not deploy the goods at customs?
No, not deployed. At a cost of over 1000 euros - customs duty of 30%.

For phones from England you need an adapter for charging, for German ones, European charging, for Russians. Charging from America to our networks is also suitable.

Is there a guarantee for the phone and will it be possible to repair the phone in Russia with this guarantee?
1) Guarantee will only be the case if you do not reflash it. If there are problems, it will be sent back to the store.
2) To contact the service center, the original packaging and invoice are sufficient as a fact (purchase) of the transaction and proof that this is a device of the factory assembly and the original equipment (including all papers, brochures, etc., no more and no less)
3) The warranty card is NOT a mandatory document when completing the device. since it was not attached to your device - accordingly, it was not part of the standard equipment.

The parcel starts to crack after it gets to Russia.

Very good advice, if any, any problems with the bank, call its technical support.

And you don’t have to pay in your mail for the fact that the parcel arrived from Moscow to my city?
Not.

The fact that the Russian post writes that the declared value (rub.) - 0 is this normal?
Absolutely normal, because The value indicated by the seller is not in rubles.

What if my delivery address and my passport registration address do not match?
- Answer

Post of Russia
I called the reference RP (8-800-2005-888), clarified a couple of points of interest to me:
1. In the post office by tracking number, are required to see whether the mailing is in their office;
2. Can issue, only in the presence of the notice;
3. To issue a notice and, accordingly, to issue it to you, on the spot, are not required;
4. We are obliged to open the mailing, according to your desire (don't sign in notice to receipt and if necessary before opening)
5. If the postal workers do not fulfill the above points, call the number above (works around the clock) where they will receive your complaint and tell where to send someone and where to write something.
The numbers of regulatory acts, as well as the acts themselves that regulate the above points, were not requested from the operator, so inaccuracies are possible.

If there are any problems with the Russian post or require any information, please call on the phone, do not need this in the subject to ask.

Delivery by Airplane to the capital, and by provinces by land
On weekends the store does not work.

Ordering order with Clove:
1. Registration.
2. Order
3. Send an e-mail confirmation of the order.
4. If this is the first order, then send another message, where they are asked to either verify the identity with any document, or a confirmation code from the bank.
5. Send a message that you have confirmed your payment.
6. Sending goods.

What address to send scan of your documents?
[email protected]

Is there payment via paypal?
No, since December 2010 Clove with paypal does not work.

How is the phone packed?
A box wrapped in cellophane with bubbles and in a sealed bag.
Packing is normal for international mail. The so-called "small package"http://www.russianpost.ru/rp/servise/ru/ho...int#smallparcel..
http://www.posthouse.ru/section63/543/#_MP

What to drive into the field "County / State:" on the clove?
The name of the locality or region, territory, Republic of the Latin alphabet and so on ...! It is important that our mail realize that you mean. Of course, if you order in the Russian Federation.

And where do you look at the status of the order, in your account or somewhere else. In personal it says You currently have no previous orders.
The status of the order appears in your account, after confirming the documents.

Help, store sent, and import all there!- Readcarefully!
And the response from Clove - also

By the way, how to add a position to the order?
If you need to add an additional position to the issued order, then you need to write a message to the clove.

If you write Order Reference CT1 ********** (10/20/2010) - PROCESS in your account, what does this mean?
This means that the order is being processed.

Personal shopping experience at the Clove Store

Delivery by road

What does the package look like?
- Something like that(Carton)

Tell me where can CU find the tracking number?
My Account ->Invoices ->Rechnung / Lieferung

There's only the figures on our sites and programs not trekaetsya !!!
Not hysteria, read!.

If after shopping in the CU paypal displays a message "To complete payment add another debit / credit card to your PayPal account or Update your CARD", then you nesovershali shopping on paypal before that, you need to verify the card (more on this in the section Paypal)

What kind of delivery to CU?
- DHL

They wrote "The shipment is being transported to the destination country" on dhl.de, but did not send a tracking number for Russia (I read here that it should end with RU). This is normal? And where should it be pointed out? Send an email?
After the appearance of the inscription "The shipment is being transported to the destination country" on the dhl.de page with the code that gave the CU the inscription UPU code / matchcode appears with the code of the type CL ********** DE. This is it. As soon as the parcel is sent, you will be given it.

Motorola Defy - Purchase (Post # 5678961)

Will it be necessary to send scans of documents or will card details be sufficient when ordering goods?
Enough

For buyers on ComputerUniverse:
The ability to track the package after purchase does not appear immediately, basically the next day.

royal mail international - it is ordinary mail, it is necessary to put it
rest of the world - (usps / fedEx) - this is a courier delivery, should be faster.

Ordered with handtec. Will an invoice be enclosed in the package, or will there be any paper with a detailed listing of the investments?
absolutely nothing, only the phone itself is bundled and that's it.

But what about the invoice that they need to send back with the phone if there is a marriage?
There is a special form for hendtek, on request they send it to the post office. fill and ship with the phone

How to fill out the form with handtec, and then began to fill out, but what about the Voucher Code xs?
If you don’t understand the meaning of this or that field in the order form, use any online translator.
Vaucher Code is a discount coupon (for Handtec today there are no such).

When buying must send scan documents?
You can scan a passport (civil or travel abroad) and to send them, but you can send them a transaction number at which they have blocked you money in the long run, it can be found by calling the bank. But most likely, it will be necessary to send them all the documents that are only there a few times.

On Handtec not registered, he wrote
NOTE: CUSTOMER ACCOUNTS ARE TEMPORARILY DISABLED DUE TO ERRORS
Can I make a purchase without registering?
- Can.

Can someone help, you can a little Handtek cheat with the price of delivery.
Choose a phone, put in the basket. Choose the type of delivery Middle East, then change to Royal Mail.
And the delivery price is 14 pounds, instead of 23.
But it works if one thing in the basket.

Does the store insure the parcel?
Insures- Example

What does the package look like?
- Like this

What kind of delivery?

As in Clove and any other stores from England, to your capital Avij, then ground transportation.
England - Royal Mail, etc. by plane, then - your mail.

Name fill in Russian?
- Not. Name should be written in the Latin alphabet, t. E. Ivanov Ivan Ivanovich.
The address is also in Latin, because how to read it all will be employees of the Russian Post.
As for the rules of filling, you can userecommendations of the Universal Postal Union