iTunes - Errors | [ITunes] Catalog of errors flashing



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Common iTunes Errors


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  • Apple's Error Reference
  • Updated Appstudio project error table
  • Error catalog
    • error 1 - Failed to handle baseband update status message. The problem is in the hardware of the device, namely in the modem. Unfortunately, without a service center is not enough
      How to make sure that the problem is in the modem
      To make sure, look at the firmware log at:C: \ Users \ username \ AppData \ Roaming \ Apple Computer \ iTunes \ iPhone Updater Logs
      [*]No baseband chipid reported . Will match Build Identity based on ap chipid and boardid only.
      [16: 04: 27.0590] amai: AMAuthInstallBasebandHandleUpdaterStatus: [*]commandAccepted: NO
      [16: 04: 27.0597] amai: AMAuthInstallBasebandHandleUpdaterStatus: [*]outputDict is NULL
      [16: 04: 28.0229] Depth: 1 Error: Failed to complete the operation. (AMRestoreErrorDomain, [*]error 1 - Failed to handle baseband update status message )

      If you search for the key query "Baseband" to find similar lines, the problem is 100% in the modem.

    • 2 - Firmware assembled incorrectly
      The firmware is recognized, but cannot be used due to the fact that it is assembled and packaged incorrectly (usually the error appears when working with custom firmware). Download firmware or try another
    • Error 3
      Discussion of problems in the topic:Error 3
    • 5, 6 - Wrong firmware mode
      The firmware cannot be installed either due to damage to the boot logos, or due to the fact that the device was entered into the wrong service mode (for example, the firmware is designed for DFU Mode, and you try to recover via the Recovery Mode). Enter the device in DFU Mode, if it does not help, download another firmware.
    • 8 - Wrong device
      The firmware is suitable for iTunes, but not for the device (for example, it is not for that generation of the device). Download the firmware version corresponding to your device model.
    • 9 - Kernel Panic
      Panic kernel in the device when working with firmware. It occurs either when the data transfer via cable is interrupted, or if the firmware is incompatible with the recovery mode selected Try to restore the firmware through the DFU Mode. Check whether the cable is securely fixed in the USB port and in the 30-pin connector of the device. Change the cable or port.
    • 10 - No LLB downloader
      Damaged or missing low-level loader LLB due to crookedly assembled custom firmware. Download another custom firmware or rebuild it yourself
    • 11 - Incomplete firmware file
      The firmware lacks a number of necessary files for downloading. Download another custom firmware or rebuild it yourself
    • 13 - Cable Problem
      USB cable or 30-pin connector problem or an attempt to install iOS beta from Windows. Change the cable or USB port. Disable USB 2.0 BIOS
    • 14 - "Broken" firmware file
      During the flashing, a violation of the integrity of the firmware file was detected. Disable the firewall and antivirus, try changing the cable or USB port, try another firmware
    • 17 - Flashing from custom to custom
      Attempting to upgrade from one custom firmware to another custom firmware. Before flashing, enter the device in Recovery Mode or DFU Mode
    • 18 - Damaged device media library
      The media library of the iOS device is damaged. It is very likely that a flashing is required.
    • 20 - Requires DFU mode
      Instead of DFU Mode, the device is in Recovery Mode. Enter the device in DFU Mode
    • 21 - Requires pwned DFU mode . Discussion of problems in the topic: Error 21
      DFU-mode error when jailbreaking. Enter the device in DFU Mode via Pwnage Tool, sn0wbreeze or redsn0w
    • 23 - Unread IMEI / MAC
      iTunes cannot read the device's IMEI or MAC address. If the error is repeated on other firmware, then the problem is of a hardware nature.
    • 26 - NOR Memory Error
      Error when working with NOR-memory because of the crookedly assembled firmware. Download another custom firmware or rebuild it yourself
    • 27, 29 - Looping the firmware . Discussion of problems in the topic: Error 29
      iTunes loops while trying to restore the firmware. Update iTunes to the latest version.
    • 28 - Memory issue
      Failure of flash memory or contact group. Help you can only in the service
    • 31 - Failure of DFU
      The device cannot exit DFU mode. The most common error is hardware problems.
    • 34 - There is no space on the hard drive
      Not enough disk space. Free up the hard drive on which iTunes is installed
    • 35 - No access rights to the iTunes folder
      Corrupted access rights to the iTunes folder on the Mac. Run Disk Utility and restore access rights.
    • 36, 39, 40, 306, 10054 - No access to the update server
      Problem with access to activation and signing servers. Disable firewall and antivirus, check the hosts file.
    • 37 - The loader does not fit the device.
      Low-level boot loader does not match the device model due to an error when building custom firmware. Download another custom firmware or rebuild it yourself
    • Error 48 - Discussion Error 48
    • 54 - Unable to transfer purchases
      Cannot transfer iTunes Store purchases from device. Delete old backups. Deauthorize computer in iTunes (menu "Store") and try again.
    • 414 - Adults Only Content
      You are not allowed to upload content with a rating of 17+ to your device. Correct the age data in your iTunes account (menu "Store - View my account")
    • 1002 - Copy Error
      An error occurred while copying the firmware files to the device. Start the flashing procedure again.
    • 1004 - Apple servers overloaded
      Apple servers could not send SHSH hashes to the device. Try to flash later
    • 1008 - Invalid characters in Apple ID
      Your Apple ID contains invalid (iTunes-related) characters. Try not to use anything other than Latin letters and numbers in your Apple ID
    • 1011, 1012 - Device modem not responding
      The iPhone / iPad modem does not respond. Try restarting your device. If the error repeats continuously, then there may be a hardware problem.
    • 1013-1015 - Modem downgrade
      iTunes tried to downgrade the iPhone / iPad modem version. The error indicates that the firmware has completed normally, however, the iPhone / iPad itself cannot boot after it. You must use the function Kick Device Out of Recovery in the utility TinyUmbrella
      Discussion of problems in the topic:Error 1015
    • 1050 - Apple Server Unavailable
      Apple activation servers are unavailable. Try to activate the device later.
    • 1394 - System files are damaged
      System files are damaged as a result of a failed jailbreak. Restore the firmware and jailbreak again
    • 1413-1428 - Problems with USB
      Problems with data transfer via USB cable. Check cable integrity and USB port health
    • 1430, 1432 - Device not recognized
      Device not recognized. Change the cable, USB-port, computer. May indicate a hardware problem.
    • 1450 - No permission to access the library file
      Unable to modify iTunes library file. Restore access rights on Mac OS X, check the owners and permissions of the folder in Windows
    • 1600, 1611 - Recovery mode required
      Recovery to custom firmware is done through DFU Mode, although it should have been done through Recovery Mode. Enter the device in Recovery Mode
    • 1601 - No access to device
      iTunes cannot get full access to the device. Disable all background processes, try another USB port or cable, reinstall iTunes
    • 1602 - Unknown device mode
      iTunes cannot verify that the device is in the correct mode. Check the hosts file, turn off all background processes, try another USB port or cable
    • 1603, 1604 - Requires a jailbreak
      The non-jailbroken device is restored to the custom firmware. Jailbreak on the current firmware. Please note: jailbreak through the Spirit utility and the JailbreakMe site is not complete and also leads to such errors
    • 1608 - iTunes is damaged
      ITunes components are damaged. ITunes Reinstall Required
    • 1609 - iTunes Update Required
      The version of iTunes is too old to work with the device. Update iTunes to the latest version.
    • 1619 - DFU operation not possible.
      iTunes sees the device in normal mode, but cannot work with it in DFU mode. Update iTunes to the latest version.
    • 1644 - System interference
      Other system processes prevent iTunes from working with the firmware file. Restart the computer, disable the firewall and antivirus, close all programs running in the background
    • 1646 - Device reboot required
      iTunes could not load the device in the desired mode. Restart your iOS device, restart iTunes
    • Error 1669
      Discussion of problems in the topic:Error 1669
    • Error 1671
      USB connection problems. Change the port.
    • 2001 - No access to device (Mac OS)
      Mac OS X drivers block access to the device. Update Mac OS X to the latest version.
    • 2002 - Access to the device is blocked
      ITunes access to the device is blocked by other system processes. Close all other programs, turn off the antivirus, restart the computer.
    • 2003 - Bad USB port
      USB port is damaged. Clean the USB port, check the contacts, try connecting the device to another port or computer
    • 2005 - Bad cable
      Damaged cable. Replace cable
    • 3000, 3004, 3999 - No access to update server
      Unable to access the firmware signing server. Disable firewall and antivirus. Set IE as your default browser.
    • 3001, 5103, -42210 - Unable to load video
      iTunes cannot load the video. Find and delete the service folder "SC Info" from the disk
    • 3002, 3194 - problem with SHSH certificates - discussion of problems in the subject Error 3194
      Occurs when a user tries to install an irrelevant (outdated) firmware. To find out what firmware is relevant at the moment, you can in the subject.[FAQ] The relevance of the firmware
      Outdated Information
      It is not possible to request a suitable SHSH hash from the firmware signing server. It occurs if you redirected iTunes to the Cydia server via the hosts file or the TinyUmbrella utility, but there are no saved hashes for this firmware on the server. Disable TinyUmbrella or remove the line "74.208.105.171 gs.apple.com" from the hosts file. Read more -iTunes - Errors (Post # 35377657)

    • 3123 - Unable to rent video
      iTunes cannot rent videos. Deauthorize the computer in iTunes and log in again.
    • 3191 - Quicktime is corrupt
      QuickTime components are damaged. Reinstall player and QuickTime components required
    • 3195 - SHSH Certificate Damaged
      Accepted SHSH hash is corrupted. Try to start flashing again.
    • 3200 - Incomplete firmware
      In the custom firmware there are no required images. Download another custom firmware or create it yourself again.
    • 5002 - Unable to make payment
      Unable to confirm payment in iTunes Store. Check your credit card information is correct.
      8008, -50, -5000, -42023 - Unable to Download File
      iTunes cannot restore the download session. Clear the contents of the iTunes Media / Downloads folder in the iTunes folder
    • Error 4005
      Discussion of problems in the topic:Error 4005
    • Error 4013
      Discussion of problems in the topic:Error 4013 when restoring
    • 4014 error
      Discussion of problems in the topic:4014 error
    • 8248 - Incompatible Plugins
      The normal work of iTunes is hampered by old incompatible plugins. Delete the plug-ins installed to iTunes until the error stops appearing
    • 9807 - Digital Signature Request Problem
      iTunes cannot contact the digital signature verification server. Disable firewall and antivirus
    • 9813 - Invalid keys
      Keychain certificates are invalid. Clear Safari Cache (Safari-Reset Safari Menu)
    • 11222 - Server access is blocked
      Access to iTunes services is blocked. Disable firewall
    • 13001 - iTunes library is damaged
      Irreversible damage to your iTunes library file. Delete the iTunes Library file and files with the extension itdb in the iTunes folder
    • 13014, 13136 - Interference from the system
      Other processes interfere with the normal operation of iTunes. Restart the computer, disable the firewall and antivirus, close all programs running in the background
    • 13019 - Media Library Error
      Media library error while trying to sync. Check your iTunes library for damaged and incompatible files.
    • 20000 - Conflict with the Windows shell
      iTunes conflicts with the Windows GUI. Turn on the default theme in Windows
      20008 - Conflict with TinyUmdrella
      iTunes conflicts with the TinyUmbrella utility. Update TinyUmbrella and Reboot
    • -1 - Dead Modem
      Critical modem error. Direct road to the service center. Thread talkError (-1) and not only
    • -35, -39 - Error downloading music from the store
      Unable to download music from the iTunes Store. Update iTunes to the latest version, log out and log in again, disable the firewall and antivirus
    • -50 - No connection with Apple servers
      iTunes cannot communicate with servers. Update iTunes to the latest version, log out and log in again, disable the firewall and antivirus. In extreme cases, reinstall iTunes and QuickTime.
    • -3198 - Downloaded files are damaged
      The integrity of the downloaded files is violated. Repeat the download via iTunes again
    • -3221 - No access rights (Mac OS)
      Incorrect access rights to iTunes file on Mac. Run Disk Utility and make access rights restored.
    • -3259 - Timeout expired
      The iTunes Store timeout limit is exceeded. Check your internet connection
    • -9800, -9808, -9812, -9814, -9815 - Incorrect date / time
      Error shopping time in the iTunes Store. Set the correct date on your computer
    • -9843 - Download blocked
      The iTunes Store security system blocked the download. Log out of your account, restart iTunes and log in again.
    • 0xE8000004 - a problem with Wi-Fi
      Check the Wi-Fi module, cables and antennas in the device
    • 0xE8000001, 0xE800006B - Unexpected device shutdown
      The device was unexpectedly disabled. Restart iTunes and reconnect your device.
    • 0xE8000022 - Device firmware is corrupt
      Irreversibly damaged iOS system files. Restore firmware
    • 0xE800003D - No access to network settings
      iPhone or iPad can not access the settings of mobile operators. Correct access rights (if the gadget is jailbroken), remove all custom operator bundles, as a last resort, restore the firmware
    • 0xE8000065 - The problem of custom firmware
      Error while trying to install custom firmware. As a rule, an error occurs when working with firmware created in sn0wbreeze. Restart the computer, try to flash again, in case of failure, create the firmware again
    • 0xE8008001 - Unsigned app
      Attempt to install an unsigned application into the device. Do not put pirated software

    Useful information on the topic:
    Enter DFU mode to completely reinstall the firmware


Post has been editeddirectorgeneral - 12.05.17, 10:19
Reason for editing: updated outdated information



Rep: (0)
Hello guys, please tell me, I go to the tuna, I want to download music to ayfon8 doing something wrong and that the music in the iPhone disappears somewhere, please tell me how to do it right beforehand? Thanks !!



Rep: (42)
Friends, do not manage to buy the song does not pass payment. There was a 12.4, previously had no problems. Payment is set up from your phone. Who knows treatment.

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Rep: (0)
Good afternoon! I hope for your help. These products use recently, therefore he was not ready for this. Once added to the new Itunes create a personal playlist files for listening to music, made by analogy with the Ipod, opened the device, there is naturally informed that your local data tracks can not be played. (This is a very long-term build the old Jungle). I deleted on the device. And then I discovered that on the PC (Win 10), they were also removed, and past the basket. Prompt how to restore?



Rep: (31)
Hello everyone! Did you have somebody that is purchased from the iTunes Music disappeared? For example, bought the album and after a while the tracks in the album are gray and can not be played in iTunes album purchases there (as if he did not buy), in hidden purchases either. I think that the possibility of a conflict with Apple Music (subscription available).



Rep: (5)
People, and be sure to update iTunes to the latest version? Just me on the laptop while Windu, too, need to be updated, and the new Windows laptop does not support. I just wanted to restore the iphone 4s, the password is forgotten, and when you connect to itunes 0hE8000065 error (at what iphone vzdykaet stood strongly by the engine). Here's looking at what could be the problem. I stumbled upon the fact that you need to update itunes.

Post has been editedSashaBriadge17 - 13.08.19, 13:14



Rep: (1)
* SashaBriadge17,
Everywhere it is written that the firmware for iPhones and other equipment EPL, you have the latest iTunes



Rep: (3)
itunes iphone can not read the content ... who faced what to do. Find Answers not found.



Rep: (0)
iphone4s
was ios8 to Jail
I wanted to upgrade to ios9.
Connect the cable to itunes, click Reset, it is proposed to restore and update agreed, the process has begun:
apple logo, the bottom moves the process reaches ~ 2 \ 3 and gives itunes unknown error 29 and everything is now included only in DFU

what to do?)

I tried to download the firmware and Tuna slip through the shift - the same result.
repeated 10 times longer cable changed. Well another PC tried. tuna updated. Windows 10. bodies charged. the password is disabled.



Rep: (108)
I would like to upgrade to 12.4.1 8+ 13
Tuna gives error 14, 3utools neither sews
Download the firmware file crooked? Or what is it?
Now bodies with drawstring on the screen, the data is now as does not leave? To flash through recovery? Or fashionable update to try?
Before that, as updated its X, everything went smoothly, and here such an ambush

Post has been editedmoto_modders - 15.09.19, 21:32



Rep: (19)
Hello everybody. then an error in tuna run on XP: iTunes - an error is detected. The application will be closed. We apologize for the inconvenience. I put different versions all the same



Rep: (10)
Good day.

Apparatus:
Model: iPhone SE 64GB Gold Cellular [A1723] [iPhone8,4]
IMEI Number: 359143071382902
Serial Number: F18S3DQFH2Y7
Locked Carrier: Unlocked
Simlock: Unlocked
A year ago, restored the filling (it seems percent and RAM) with replacement memory to a smaller volume 32gb, because not found a suitable.

What was done for the problem:
Standing ios 12.4.1, flew 13, click Refresh and the second time the strip with apple floating in the middle.
There was nothing like a power cycle.
Result - support.apple.com/iphone/restore inscription.

Restore means ... More smoked forum, downloaded the 12.4.1, pull up a tuna and pressed through a shift to restore.
Result - tuna error with в„–9.
9 - Kernel Panic
9 - Kernel Panic
Panic kernel in the device when working with firmware. It occurs either when the data transfer via cable is interrupted, or if the firmware is incompatible with the recovery mode selected Try to restore the firmware through the DFU Mode. Check whether the cable is securely fixed in the USB port and in the 30-pin connector of the device. Change the cable or port.


Next downloaded 13.0 and simply update, error 9 results.
In the nth attempt once was an error 77, decryption is not found.
Steps were repeated with different wires on different computers, all the ports are tried.

Maybe someone would like and could be solved?



Rep: (0)
Good afternoon! Prompt, when you try to add to the iPhone through iTunes library X new songs there is a problem
The iPhone track memory itself appears (when viewed through iTunes), but grayed out and close the circle of the dotted lines, what's the problem?

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Synchronization occurs, but the tracks are not uploaded to the phone
Thanks in advance!



Rep: (0)
* dik-son,
dik-son @ 23.09.19, 20:29*
A year ago, restored the filling (it seems percent and RAM) with replacement memory to a smaller volume 32gb, because not found a suitable.
error 9 usually means the IC memory problem (blade / not recorded). I have to go to the SC, the firmware will not help.



Rep: (0)
He wanted to roll with 13.1 to 12.4.1, and "failed to update the iPhone unknown error occurred 77"



Rep: (0)
Hi all, after the last update error first 29, 3124 is now !!! How is treated prompt !!!!



Rep: (1)
Good day. Explain, please, ignorant which means "unknown error (7)" in the reduction of 7 iPhone through iTunes. Perhaps who faced? Even on the official website and indeed the internets this error is simply not in the list, it does not exist, a pancake. Shaw robit?



Rep: (1)
Greetings. I downloaded from the off. Apple tuna site for Windows 7 64-bit, installed without any problems. But when you try to synchronize the iPhone with a laptop, goes unknown error
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I tried all the solutions to this error here. Alas, none of them helped. I think that the only option remains to upgrade to Windows 10 in order to install the latest version of iTunes.
What do you think?



Rep: (0)
Good afternoon, 6Plus in brick mode shows only the screen with itunes icon to which the wire extends. When you connect to itunes, it issues a request to restore and / or update your phone. Then, after anxious waiting, the error takes 9 (at this time on the phone lights up the apple and load line). What to do? I'm not very far away, so I hope for some simple solution

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Rep: (0)
Please help.

IPAD 1 64GB version, wifi,
+ 5.1.1 has been installed is not tied Jail
everything works perfectly ...
Two years ago, I read a book on it, put and forget.
Now, 2 years later I put in charge - it was just an apple blinking and everything does not start.
Well I think it will raise.
I tried everything. I have three companies on win7, tried to restore the macbook pro (lion), 3 original cable, one of the all new iPods
firmware just rocked and tried an option with choice after shift

does not work!

aypad determined only in DFU well aytyuns once said that he had found in recovery mode and offers to download and restore 5.1.1
then after loading and "recovery check ipad from apple ..."It gives an error 1602

about the hosts file, antivirus software, and so on can not recall, I do everything right.
aypad himself in perfect condition, physical damage can not be

I do not know what can be and how to try to revive
Could it be that Apple vostanovlenie get blocked at the server? without a network procedure is not.

What can be thought who faced with such?

Post has been editedIQ9 - 23.10.19, 21:44



Rep: (0)
if you update a fool (thought that the floating) buttons pressed off and home and ipad and shows ituns lace, when connected to ituns vostanovlenie and updating an error -1 or 1. 9 The disconnect to connect a computer son.2otkroyte tuncha.3 ipad (I have 3 even if the trash is discharged) to a computer 4 leave pokoe3ipad pozaryaditsya and he will start repairing vostanovlenie.posle I got a six-fold return errors -1 (after each error and disconnecting ipad to a computer, if an error is gone then do not touch ) after repairing the ipad need to recharge for a reboot. Generally, if finally restore without errors do not touch until it glows hello. I have so happened, I thought all the bricks: girl_cray:: girl_cray:


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Time is now: 31/05/20, 4:53