Perhaps you have a question - how much is the delivery and how is it carried out? It's simple. The cost of delivery depends on the thing - its size, weight, seller's place of residence (there are more American sellers on eBay.com, but there are also from Europe, a lot of them from Asia) and also, of course, the type of delivery. It happens that the seller offers free shipping (most often the Chinese like to do it).

Parcels from America in the vast majority of cases are sent via USPS - an analog of our "Mail of Russia". USPS - the organization of a reliable and well working. According to Russian parcels from USPS serves our mail. There are several types of USPS shipping (more on their website), select the most appropriate vendor (can be offered, and several species - more expensive and cheaper), the price is also assigns it on their own (maybe throw a few dollars for a "hassle", for example). If you think the price is too high, look for other items or try to discuss it with the seller. If the selected type of delivery you are not satisfied, you can also offer its own version of the seller.
More expensive shipping usually comes with insurance and a tracking number (for tracking parcel). sending number is necessary to find out from the seller, the first to follow the progress of the delivery on the USPS website, after the arrival of things in Russia - on our website address. For important and expensive lots, I would recommend USPS Express Mail International - a fast courier delivery, we will bring it straight home department beloved "Mail of RussiaВ» - EMS. Following is USPS Priority Mail International. Home parcel will not do, but it will come faster delivery of the cheapest (First Class Mail International), and you can keep track of the tracking number.

Once again I will clarify that we are talking about the United States. In China, Australia, European countries, their delivery services, but among them there are also those that work with EMS, those that are more expensive with tracking, and the cheapest. Write here about the postal services of all countries is unrealistic, and therefore find out the details of sending with the seller. One rule of thumb: if the item is expensive, be sure to ask for the tracking number and insurance for the full amount.

Some sellers are ready to send items using courier services like DHL, FedEx, UPS - they work all over the world. The services of these couriers are usually very expensive (several times more expensive than EMS), but the delivery takes a few days. For some "small things" there is no point in express delivery.

Another nuance related to foreign purchases are customs, which all foreign parcels, and customs duty (the information about them is taken from this article MForum). In 2010, Russia entered into a customs union with Kazakhstan and Belarus. Since then things cost up to 1,000 euros are not taxed, but the duty-free goods can be imported for personal use only. Moreover, the decision that it is a product for personal use, is the responsibility of the inspector. Incidentally, both the old and the new rules in sending the presence of a number of similar products (eg, two or more of the same phones or accessories) can be seen as a "consignment", which are subject to customs fees.

Typically, the source of information about the price of things is attached to the parcel invoice (a document with the cost of goods for calculating customs duties and other charges). Many probably immediately had an idea - what if specifically understate the value of the thing that it passed the customs without any problems? It is widely practiced in foreign purchases earlier (when the duty-free threshold stood at just 10,000 rubles). In any case, the seller agrees not to underestimate for you always "invoice". For example, in the US it is against the law.

Sellers from Asia usually more compliant and are quite prepared to designate a laptop worth $ 1,500 as "electronics" cost only $ 10-100. However, I do not recommend to underestimate the price of the lot, for two reasons. Firstly, in case of doubt customs may open the package and make an independent evaluation of the product. Moreover, as the base value for the valuation of goods can be taken as the price in the country of origin sent parcel (for well-known products of large producers), and the price of similar goods in Russia (and then, you know, you can "get to the grandmother"). A second stimulus to specify the actual price is that in case of damage or loss of postal parcel insurance will be compensated only the amount indicated in the invoice. By the way, parcels that are sent by courier services (excluding EMS), usually inspected more thoroughly. When using their services you'll probably have to deal increasingly with customs.

If your parcel is subject to payment of customs duty, then you are likely to be called to customs by special notice by mail (or by calling from the courier company, if you used their services). But there are cases when the fee is offered to pay directly at the post office upon receipt of the parcel - it will not be returned without money.

About the time of delivery. They are many, be prepared for it at once. If the United States to the Russian customs package comes less than a week, we have it "muryzhat" 1-3 weeks, as luck =). Especially if you do not live in Moscow. Russian Post - organization terribly leisurely. On average, goods delivery time - 3 weeks, although there are exceptions in both large, and in the smaller side. Moreover, this period does not depend on the country from which the item has been sent. In early 2010, there was a period when the parcels were two, or even three months. Lots may be lost, but the money will be returned to them, because either insure your order Paypal and eBay, but more on that later.

Finally - the order of receipt of the parcel. If regular delivery is used, a notification “falls” in your mailbox, take it and go to the nearest post office. There you may have to stand in a queue and finally get the coveted parcel. You will not have to pay anything extra (unless, of course, the goods fall within the duty-free framework), you simply come and take the thing. And the lot itself, and the full cost of its delivery you pay after winning the auction.

If the delivery was carried out by a courier service like EMS, then the parcel should bring to your home. Usually EMS do not call and do not warn, so look at the tracking number or call the hotline (8-800-2005-055), check when the courier will be sent to you. By the way, for regular mail the hotline number is 8-800-2005-888. There, too, you can learn about the location of the parcel (and often their information is more up to date than the tracking on the Internet gives).

Delivery address at registration in eBay and Paypal write in Latin. But do not izgolyatsya and write something like street, house, etc. You specify the address for our postmen, but not for American ones. Our translit will understand faster. My address looks like this:

Dmitriy Novikov
ul. Krasnyh Komandirov, dom 21, kv.100
Ekaterinburg, 620135
Russian Federation

Many are skeptical about shopping abroad because they are afraid to pay in advance and do not know who do not want to wait long for delivery. Of course, delivery - minus. After paying for the thing I want to possess her immediately, rather than after 2-3 weeks, but there's nothing to be done. Better to 2-3 weeks and save up to 2-3 times than unjustified overpayment. As for the rest - as I mentioned in the post, there are quite transparent transactions protection program - as in eBay, and in PayPal. Both services cover the full cost of the order, including shipping.
protection system В«eBay Buyer ProtectionВ», in my opinion, less preferred. Someone (let's call him Bob) had her experience when missing an inexpensive item, and the seller did not contact. Created complaint (claim), I saw a message that I will respond within 24 hours, and waited. A month later, there was no answer ... Since the transaction amount was small, Vasya not particularly nervous, but after two months, when the complaint was still "under consideration," Vasya wanted to know, what's the matter. EBay have very good support, Bob contacted the consultant, and he promised to resolve the issue. Within a few hours of the auction sent me a coupon for a desired amount. Notice did not return the money at stake, and given a voucher for shopping at the same eBay. Agree, this is not the most convenient way of damages - and if the thing was expensive and you need a real money? In the opinion of the people who I found, В«eBay Buyer ProtectionВ» always jovial. Plus system - it covers transactions paid not only by PayPal.
In general, I recommended to everyone and I recommend to create complaints in PayPal, they have their own “Purchase Protection Program”. As with eBay Buyer Protection, the buyer has 45 days to create a dispute. I once applied for a refund (the seller ignored me) and received money back without any problems. PayPal support works quickly (a strictly defined period is allocated for each stage of the case), and the funds are returned directly to the card.
To sum up - if a parcel there will be any problems (not sent, is too long, lost, came damaged, it's not, and so on), then do not panic - you are protected, and most likely everything will be decided in your favor. However, the first problem of all it is necessary to try to solve the seller. You ask him your concerns and wait for an answer. Keep in mind that most of the sellers live in other time zones, and even they have a family, work, business, so do not expect an immediate answer - let the person 1-2 days. In most cases, the seller will respond and will meet you - return the money, send another lot, etc. If no answer, repeat the question in a more rigid formulation. Again silence - there is a reason to leave negative fidbek (review), contact the eBay or PayPal and create a debate.
Simple disputes are resolved quickly in favor of the buyer. But there are complex - for example, instead of the phone, you will come to the soap box. There will have to prove that you do not do it all changed. In particular, it is necessary to take the mail act of non-compliance of the contents sending invoices, making photos boxes, open a case with the police, etc. To learn all the facts, talk to both parties and make a final decision on whether to return the money to you, PayPal will be experts. But then again - usually everything is solved in favor of the buyer.

Mutual exchange of feedback after the transaction on eBay - a very important part of the auction. It reviews system allows you to weed out unscrupulous sellers. Therefore, the auction (and the vendors themselves) strongly remind you of the need to leave fidbek. Sellers often leave feedback immediately after you pay a lot (the faster the payment, the positive feedback). We as customers, leave feedbacks costs only after receipt of the lot. After review - our "insurance". If the thing turns out that something is wrong, and the seller meet will not go (although this is rare), we need to warn others about his behavior, putting a negative feedback, sellers fear that like the plague.

Not everyone knows that the seller at all desire can not expose the buyer a negative feedback. A good system - "customer is always right." But this does not mean that we have the right to cheat sellers - regulation mechanisms there are for us. If you win a lot and refuse to buy it, you can get В«Unpaid Item StrikeВ». But when Goods for sale the seller has the ability to restrict which users can place bets. In particular, and by the presence of the buyer "strikes." In addition, account, typed a few В«StrikeВ», can block forever.

Most eBay merchants accept payment via Paypal (a popular American payment system, serious and reliable). Some still take credit cards, but I would not recommend you to use this method of payment: if something goes wrong (the package is lost, the thing comes not the same as in the description), then in order to prove it to eBay, you will have to run after bank statements.
With Paypal everything easier - this system insures you 100 per cent (the highest bid + shipping). If the thing does not come, comes with defect or some other problem, you create a claim (the dispute, the dispute) to Paypal or eBay (there is also a В«Buyer protectionВ», but Paypal is preferred - disputes are resolved faster and return more convenient money), where express your all claims. Create such an application can not later than 45 days after the purchase of the lot. So if the parcel is delayed, do not wait a day for 40 minutes create a claim, if the lot will come - you can always undo the dispute. In most cases, the system returns the money to the buyer. The only thing - if the money is returned to you, and sending yet come, show honesty and the seller to pay for it again, do not reduce the number of people wishing to send items in Russia.
For Russia, Paypal is already available for some time and even translated into our language. True, the balance of the Russians is always zero - the money is withdrawn directly from the card. We cannot receive money in Paypal - only pay. However, refund (refund in case of any problems with the transaction) can be obtained in any case.
Registering with Paypal is quite simple, it only requires to have a classic bank card - MasterCard Standart or Visa Classic (as well as various variations - Premium, Gold, Virtual, etc.). Please note that Visa Electron or Mastercard Maestro will not work, as they are not intended for online payments. The card can be either a credit card (with a “minus” care limit) or a debit card (the most common salary), an account - both currency and ruble.
You can get a plastic card in almost any bank - its production takes several days, the annual fee for servicing the card is rarely more than 300-600 rubles. In any case, a plastic card is a useful thing, it is worth having it not only for the sake of shopping abroad. There are cards without a fee for issuing, servicing, and commissions, for example, Svyaznoy-Bank or Bank in your pocket. You can get them in 15 minutes in your presence.
If you are too lazy to receive a card, you can use the opportunity to create a virtual bank card QIWI and put money on it through payment terminals or via the Internet. Yandex.Money has a similar map. But virtual cards are always considerable commissions for transactions, deposits, etc., plus their validity period is small. It may be more profitable to have a “normal” card, especially if you buy on eBay regularly.
When registering at Paypal, choose a “Personal” account, in others there is no great sense, since Russians cannot receive money anyway, and, accordingly, they cannot trade either. Personal information and especially the name must be entered in Latin. Although the interface of the payment system is Russified, you are going to shop abroad.
When registering a credit card to Paypal to withdraw her $ 1 to check (to be precise, will reserve this amount and return after some time, it depends on the bank - it may be a couple of days and 3-4 weeks). Basically, everything - it is already possible to pay for items. However, if the card is not verified, then the amount of your purchases will be set a certain limit (it can be seen in your personal account). Limit is sufficient for some orders inexpensive, but if you want to spend more - to verify the card is very simple. Follow the instructions on the website, your credit card will be removed 1.95 $ (too then come back), you will need to know the transaction number (by phone, via the Internet bank or in the SMS-notification) and enter it in a special box in the Paypal. All - withdrawal limit.
Another important point in terms of payment. By default, currency conversion from rubles to dollars / euros, etc. carries PayPal, but the course is not always profitable. To save money, go to My Account - Profile - My Finance (on the left) - opposite My preapproved payments, click Update - Set available funding sources (in the header of the table below) - next to Visa / MasterCard Map XXXX-XXXX-XXXX-0000 click Conversion Options
It is necessary to choose the second option in order to convert currencies at the rate of VISA / MasterCard - it is always more profitable. By the way, you can configure the conversion option before making the first payment.
I note that this method does not work for all bank cards, some of the switching options simply do not exist.

Since eBay - this is primarily an auction, not an online store, most often here there is auctions. Covershaya bet, the user specifies its maximum value (maximum of how much he is willing to pay for the item, this amount no one does not see), and the "engine" of the auction will automatically increase it if opponents will bet. If the maximum rate will be "killed off", you will receive a letter with the notice, and then you can either raise the maximum bet or not to participate in the auction. If during the auction price of the lot will not reach your maximum bid, you buy it not at the maximum, but for the current bid.

To make it clearer - example. Current price of the lot - $ 5. You bet a maximum of $ 10. If no more betting is, you buy the lot at a current price of $ 5. If someone put more than 5 dollars, eBay will make an automatic bid for you, a bit by raising the price (the auction step, which depends on the price of the lot). If someone has put more than $ 10, you will receive a letter - and you can even pick up a maximum bid, or abandon the purchase. For most "delicious" lots usually fierce "battle" - and, in the final. If you are lucky in the dying seconds can make the best bet to kill you no longer have time. The network has a lot of services, the so-called "sniper", which are automatically "shoot" rate in the final seconds. But keep in mind that you are not the only one intelligent and, quite possibly, your "sniper" will compete in speed with others - who are lucky, to be lucky.
By the way, rarely, but there are lots, where the seller has set the minimum amount for which he is willing to sell the goods. This amount is called Reserve. If during the auction the bidding does not exceed the Reserve, no one will get the lot. You can see if the minimum price is reached in the basic information about the lot.
Auctions often lasts a long time. If you do not feel like waiting, many vendors offer, along with the opportunity to buy the auction item immediately ( В«buy it nowВ»). This is a convenient option if you wait until the end of the auction and the reluctance to want to buy something faster. On the other hand, the auction can be saved. However - not always. Sometimes in the heat of competition brought people to the value of this, on which you can easily find the same item with the option to "buy now." Personally, I rarely "Boda" in auctions since just too lazy to spend time on it, and winning is not guaranteed. Above the list of goods has vkladochka, by pressing on which will be shown only to В«buy it nowВ» lots (or only auctions).
Often, “buy it now” lots are also found without an auction. Often they add the possibility of bargaining ("best offer"). You can offer your amount that the seller will reject or approve. True, hardly anyone will go to the big bargaining. You can throw off from the power of 5-10 percent.

It's still easier. We first register on eBay if we haven’t done so yet. All fields are naturally filled in Latin.
Then we get to the main page. Experienced buyers will see products here that might be of interest to them based on previous acquisitions and rates, all the rest - lots with free delivery, the best deals of the day, etc.
Now you need to find the thing that interests you. You can start with a list of categories. (See screenshots in the attached files)
Total categories a huge amount. The choice on eBay is really wide.
You can also search for the catalog of stores (yes, many sellers at the eBay site keep their stores, usually with goods belonging to the same category). Although I personally prefer a wide choice, not limiting myself to a certain “seller”.
Instead of rummaging through directories, it's easier to use a search - it's just great! Suppose we need a smartphone based on the Android OS. We write keywords, while seeing the suggestions-suggestions like in Google.
In the left column, you can narrow the search results by category, condition of the goods. It is also possible to choose the level and location of the seller, the format of the auction, limit the price frames, select lots with free shipping, etc.
In addition, for each category of things their own options for narrowing the search.
Well, then we will be offered to choose the look, style, color, style, material, size. As you can see, the choice is huge, and it is very easy to clarify exactly what you need.
Let's not forget about the search string, it also serves to narrow the results. For example, we searched for “phone”, chose the category “Cell Phones & Smartphones”, then the HTC brand and wrote in the GPS search bar. We will see all the phones from HTC, in the description of which satellite navigation support is mentioned.
If you want to search the entire site or in another category, use the drop-down menu to select a new category. (See screenshots in attached files)
Now we will analyze in more detail what we see in the search results.
First, the mini-picture (by the way, thumbnails can be made bigger with the help of special icons, or switch to the buy-now and auction items comparison mode) and the name of the lot (often with a brief listing of features).
Next may be information about the seller. The “Top Rated Seller” badge means that the seller has high ratings from buyers, a good quality product and quickly sends the lots.
However, it is not necessary to choose Top Rated "sellers". If the seller has a lot of positive reviews, he can already be trusted.
Next comes the number of bets already made on the lot (if it is an auction) and additions about the possibility of "Buy it now" or "Best offer". Then the price plus the cost of delivery (or the mention of free delivery - only in the case of sorting the search results by price), in the rightmost part - the time remaining until the end of the auction.
It is very convenient to sort search results using the drop-down menu in the upper right. (See screenshots in the attached files)
I think everything is clear (time, cost and delivery, distance, best offer). Sorting depends on your personal preference, but if you are interested in the goods delivered to Russia at a low price, then the best option of sorting - В«Price + Shipping: lowest firstВ» (+ shipping cost, starting with the cheapest). Thus, you can immediately see the price of the lot and delivery in Russia. Moreover, the first to go will be just lots with delivery to Russia. With this sort ebay can update your location. (See the attached file screenshots)
With any other sorting, if you want to see only lots sent to Russia, you should go into the advanced search options. (See screenshots in attached files)
Further you will see the already sorted lots with the indication of the cost of delivery and scroll the pages, finding the one you like.
So, let's say you liked this wonderful device. We look at what to pay attention.
The right column is Seller Info (seller information). Naturally, your joy of buying - how fast the item will be sent, how high-quality it is and how much it fits the description - depends on the seller. Be sure to see how many reviews he has (the number in brackets after the nickname). How many reviews are enough - you decide. Usually, 100-300 is enough for me, but, of course, sellers with 30,000 reviews inspire respect.
But the number of reviews - not the only important figure. After that, the numbers are percentages polozhitelneh reviews of all the reviews. That is the main figure. If the reviews even only 50, but 100 per cent positive - why not trust the seller? I recommend reading the reviews (including - some negative and neutral), especially by the people who bought the same thing as you (if you can find). After all, even if there is a negative - and where without them - it is not so bad. Most often, there are moments of misunderstanding seller and buyer. For example, the buyer does not see that the shoes - "malomerki", and left the negative review that description is incorrect. And if he read the description - everything would have realized in advance. Well, the reviews such as "gone and sent Lot" or "poor quality goods" should make you think - is it worth to buy from this seller? By the way, the seller has the right to respond to negative comments, explaining the situation.
eBay is generally good because everything is built on reviews. There are a lot of sellers and things too. And if the seller receives a lot of negative feedbacks, then the buyers will simply stop ordering from him - after all, there are a lot of other offers! Very good self-regulating system. Sellers are in every way afraid of bad reviews and are ready to do everything to make you satisfied. For example, they return the money in full or send a new thing at the first request, if the parcel did not arrive within 30 days.
Unscrupulous sellers are found, but those should be avoided by choosing those who have a lot of positive feedback. Although everyone started with something, and therefore a seller with a single review can “grow into the top seller”, but it’s better not to risk it.
Now pay attention to the column on the right “Other Item Info”. It contains a unique lot number, the location of the seller and the country to which he is ready to send the lot, as well as an acceptable method of payment. There are a lot of lots on eBay with delivery only across the United States - this means that there is no delivery to Russia and you won’t even be allowed to make a bid.
But if you really want a lot, you can contact the seller via the “Ask a question” link (you can find it at the bottom of the page with a description of the lot) - if he meets you.
If “Worlds” is indicated in “Ships to”, look for additional “Excludes”. Below is an example - for worldwide delivery, the Russian Federation is excluded. Thanks only to the “good” work of the Russian Post and the “good faith” of some of our compatriots!
Let's continue to explore the page with the lot.
Left as is easy to see the image of the lot. Be sure to carefully consider the pictures of things you want to buy. The more and more and they are better quality than - the better. If you do not have enough information from the photos and descriptions - do not hesitate to write the seller, to help you - his duty. Photos near the lot - its name, below the state (new / used and so on), the time until the end of the auction, the remaining number of lots, price. For auction - the number of bets, the starting rate field for entering your maximum bid.
A small drop-down menu allows you to add lots to different sheets. In particular, the “Watch list” is a convenient tool for tracking lots of interest to you with email reminders.
In the lowest part of the description of the lot - the cost and delivery method, return terms.
By the way, on eBay a lot of both new / used items. In the case of clothing, there are two gradation state - В«NewВ» (sometimes appends В«with tagsВ» - that is, with tags or В«in boxВ» - in the box) and В«UsedВ» (synonym - В«Pre-OwnedВ», b / y) . If a thing is not a new one, read the description carefully. For example, I saw a junk iPhone, which looked ideal for photo and title of an existing defect was not written. If you hurry to make a bet - will have to buy a broken device. Although in most cases, damaged items and write the title - В«BrokenВ» (or more specifically В«water damagedВ» type).
If we talk about the detailed description of the lot, then each one is different. Although everyone has a general description of "on the plate", the items in which depend on the category of things (equipment, clothing, etc.).
Description of the rating plate is relatively informative, and extremely brief. Well, all the information about the item, you can see below, there is every seller his colorful design with all necessary data, a large number of photos, etc. If for some reason the seller does not have all the information you need (time use b / y things, detailed dimensions, completeness) or gave insufficient number of photos, you can always contact him via the link В«Ask a questionВ» at the bottom of page lot (or В«Contact memberВ» link in its profile). Do not hesitate to ask questions, yet you pokupatete thing remotely. In the case of clothing, so as not to "get burned", it is better to ask for fully measure a thing (and then himself) and see if it suits you. By the way, keep in mind that in US sizes are specified in inches. In the case of the shoe would be good to ask for a sole measure, because even the same size from different manufacturers and in different countries may vary.
So, the seller suits you, the lot is pleasant and suitable, you can either make a bet, or “buy now”. In any case, after winning the lot, you will receive a letter of congratulations and a “pay now” button. And there are lots that need to be paid immediately, otherwise you will not be allowed to win them.
Payment of lots can also be issued from your personal account, where there will be a line with the name of the lot and a reminder of “Pay now”. Payment terms are specified in the description of the lot, it is rarely more than 7 days. Do not linger, so as not to "run into" the sanctions from the seller. It is better to pay immediately after the win - then immediately receive a positive review.
Can I refuse to purchase the winning lot on eBay? The answer is unequivocal - not. You have made a transaction and are obliged to buy back the thing, and the seller is obliged to sell it to you. Of course, the cases are different, and therefore the possibility of canceling the bid at the auction is still provided. The process is described in detail here.http://pages.ebay.com/help/buy/bid-retract.htmlin the "Help" section.
In short, you can cancel the bid in three cases:
1. You sealed in the amount and wrote, for example, $ 99 instead of $ 9 (and, after canceling the bet, you need to make a new one).
2. After your bid, the description of the lot has changed significantly.
3. You can not contact the seller in any of the available ways.
In addition, you can cancel the bid but not less than 12 hours before the end of the auction. If you later - it is only for an hour after a successful bid, and will remove your last bet, but not all. If these conditions do not suit you, and it is necessary to cancel the bet (or worse - you've already won an auction), then one way out - soon to write the seller, apologize and call the reason why you do not want to buy a lot. I've had a similar experience, often "Sellers '' go forward without any sanctions. Still not buying it is better not abuse it, and always bet only on those items that you really intend to buy and able to pay. Remember, on eBay there is no opportunity to win some lots, and only then buy your favorite!
How to pay for shipping if you buy several lots from one seller? Typically, sellers provide a discount on shipping if priboretat have more than one product. Many separately write about such a possibility ( В«combined shippingВ») in the description of the lot and indicate the cost of sending one more thing. Naturally, the joint delivery is impossible, if you buy goods from different vendors - they can live in different cities, or even countries, and will meet together to go to the post office just for you.
Of course, the opportunity to save on delivery is possible not only when buying several copies of one lot, but also of different lots from one seller. How to order a "combined" delivery? Everything is simple, you need to talk with the seller. You write to him, they say, I want to buy this and that from you (you can specify links and individual lot numbers), is it possible to send them in one package and how much will it cost? You receive the answer, pay for the lots and wait for the parcel.

Buying abroad and, in particular, on eBay is not a big deal, I tried to answer all the questions, but if they do arise, please write here in the subject line or to me in PM (PM)