Download autoloader with your firmware, disable Protect and flash according to the instructions.https://www.blackberrys.ru/forum/topic/22423/. Configure VPN on your phone or router and enter a new ID.

Posted 07/07/2018 6:41 PM:

Firmware can be found herehttps: //www.blackberry...shivki-blackberry-z30/.

You must first disable BlackBerry protect, and then reset or reflash. After that enter the new ID. But there is one thing, after resetting to factory settings, deleting data can take quite a long time. Up to 3 days for complaints on the forums. So it is better to reflash.

To disable VPN: 1. Choose a profile 2. A long tap on it, a menu appears on the right (disconnect) 3. press. Everything. You can only configure auto-connect (if not mistaken).