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mainbord
08.11.11, 20:59
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This method is suitable for one-time purchases, if you do not have a card at all and then you are not going to use it, or your card is not suitable.

Contact card
Issued in the "Svyaznoy" communication salons completely free of charge. The registration procedure takes 10-15 minutes. You must show your passport, say your phone number and put 500 rub. on the card (minimum payment). When you draw up a card, you will receive: the card itself, a booklet with instructions and a contract (in Russian, with your data in English). To start using the card, you will need to call the answering machine and find out your PIN code (the instruction is in the booklet). You can replenish the card at any Svyaznoy salon or through ATMs (the list is on the link site). When withdrawing your own funds from 1000 rubles at any ATMs on the territory of the Russian Federation accepting MasterCard cards, no commission is charged. When making purchases, Svyaznoy removes an additional 5% of the transfer amount, and in 2-3 days returns this money. There are no commissions. The card is suitable for paying for purchases in regular and online stores, it is easily attached to paypal. There is a SMS-informing service (connected immediately upon purchase) - the price is 49 rubles / month (The first 3 months are free)

Map Corn - Euroset
Card corn issued in Euroset, perfectly attached toPaypal. MasterCard card from"corn". This card is free to maintain, getting it in the Euroset salon takes 5 minutes and is suitable for purchase abroad. Immediately upon receipt, we deposit the amount with a 5% margin. We immediately register the card in paypal, the whole procedure takes a couple of minutes. On the map, inpersonal accountthe dollar will be immediately blocked, the balance on corn will decrease by N rubles at the rate of the Central Bank of the Russian Federation at that moment. Simultaneously, a message about the balance on the account comes from corn, that you bought 1 dollar and the code for PayPal, which looks like this - PP * XXXXCODE. Conversion takes place at the rate of the Central Bank of the Russian Federation on the day of cancellation Further with the purchase we use paypal, to which we have attached the card.
Details on the sitehttp://kykyryza.ru, fact -http://kykyryza.ru/#/faq

Qiwi Virtual Card
http://qiwi.ru/private/cards/qvv/No problem clings to Paypal, a convenient site, many different options for depositing / withdrawing money.

What should the cardholder write in the field, is it empty?
Attached Image

- When paying for services via the Internet, in the field the cardholder (cardholder name) should indicate the thirteen-digit barcode of the card.
- When buying, specify your name and surname.
The site for corn says: "Corn holders have the opportunity to pay through the PayPal payment system. The first and last name are not used when authorizing a MasterCard card. Therefore, you can enter freely formulated First Name and Last Name in Latin. We also recommend entering the words UNEMBOSSED NAME."

You can also use the services
Bank in your pocket (BVK)
Bank "Finservice"

Post has been editedmainbord - 21.08.18, 23:23
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mainbord
01.12.11, 11:11
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For buying from Belarus

http://www.vxzone.com/custom.htm

Belarus, although it is a country party to the Customs Union, however, used the opportunity to establish more stringent national legislation. According to the customs legislation of the Republic of Belarus, international mailings, within a month, to one person, with a customs value of up to 22 euros are not subject to duty. If the cost of IGOs ​​is from 200 to 1000 euros, a fee of 30% but not less than 4 euros per kilogram is charged for the amount exceeding the norm allowed for duty-free import.

If an express delivery courier service was used, the duty-free limit is reduced to 10 euros, and in terms of the excess customs duty is paid, at a single rate of 30% of the cost, but not less than 4 euros per 1 kilogram.

Post has been editedmainbord - 06.02.18, 19:25
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mainbord
07.12.11, 15:48
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How to return the money if it is stolen, lost the parcel?

There are two types of money back.
1) Refund (refund) seller Refund (rifand)
2) Refund of payment (refund, cancellation of transaction) by Chargeback Bank (chargeback)

No need to hope that everything will "roll", and you will receive your package in integrity and safety, do everything according to the instructions!

A brief money-back procedure (dates are specified for paypal, alipay and other systems are arranged in the same way, terms and terms may differ slightly):
1) After 35 daysfrom the moment of payment(withdrawing money from the account) we write to the seller if there is no goods and no money, go to step 2, and it doesn’t matter what the seller and other people say.
2) 43, 44 dayfrom the moment of paymentcreate dispute in paypal, if there is no solution, go to step 3. Dispute cannot be created no later than 45 days from the moment of payment for the order, otherwise paypal will not be able to help.
3) 63 days laterfrom the moment of paymentWe transfer dispute to the claim, that is, no later than 20 days from the moment of opening the dispute.

Refund
This type of return is provided by the seller. To return money for a stolen or lost parcel, you must contact the store (seller) through support. Write a letter to the store and explain everything in detail. Sometimes this type of return occurs without your knowledge, for example, when you order a headset and a phone, the seller removes money from you, but the headset is out of stock, it only sends you a phone, and returns money for the headset. In general, normal shops ask before changing something in the order. Before you apply for a refund in Paypal or Google Walet, write to the seller yourself and ask them to return the money, especially since paypal and google themselves recommend this, especially if the honest seller doesn’t have to poison the dogs on him, you can agree with him.

Chargeback
This type of return is an extreme case if the seller turned out to be dishonest and you paid directly through the card and no one can help you, or you went all the time to contact paypal (45 days). Attention, Chargeback against paypal will definitely turn into a ban on pyapal for the rest of your life. The procedure is valid for 120 for mastercards. If 100 days have passed, and there is no money, be sure to write an application to the bank. You do not need to communicate with Visa or Mastercard, they will not talk to you and send to the bank. Russian representation Mastercard +7 (495) 9377710 The official response of the operator:
We do not work with individuals. In order to cancel a transaction, in any case, you need to contact your bank, and the bank will contact our representative.
You must take the application for a refund in the bank or find it on the Internet. In Sberbank, it is called "STATEMENT OF A DISPUTABLE OPERATION ON A MAP / SARDHOLDER CLAIM", and according to these words I found a statement in Yandex. When you receive an application at the bank, try to clearly explain that they were not swindlers paying for your card number - you paid personally and voluntarily, so you do not need blocking and / or reissuing the card, and charge chargeback for the reason that you have paid pore not received. Ask to make you a copy of your application with a note of admission, it is better to fill in two applications at once and pick up the second one yourself, at the bottom of the Savings Bank statement there is a note of acceptance. In general, the bank must make a copy of it and send it to you signed and stamped. If you take an application at the bank, do not rush to fill it out. Come home and carefully fill in and collect all the materials. It is better to attach all payment checks to the application immediately (screenshot from the store, payment receipt from google wallet), correspondence history with the store, purchase history described in a personal form. Also, for purchases over the Internet in the Savings Bank it is required "ADDITIONAL STATEMENT OF THE CARD HOLDER ON THE OPERATION PERFECT IN THE INTERNET NETWORK"

Chargeback FAQ -http://forum.kidal.org/showthread.php?t=924
Guide to a controversial transit in Sberbank
In general, you can read on the site -http://gladkov.ph/tag/chargeback/
http://www.ebay-forum.ru/phpBB2/topic/4312...k-vopros-otvet/- to read, you must register.

Post has been editedmainbord - 20.05.17, 07:03
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mainbord
29.08.11, 16:16
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FAQ onBuying Portable Devices Abroad

Content

The topic of buying the desired device can be found inNew items
The fak is aimed at purchasing portable devices, but the described procedures and links will enable you to master the purchase of both mobile devices and accessories and any other product.

Since it's impossible to describe everything, I give links to similar forums and fakie on other resources:ebay-forum.ru | ebay-forum.ru/phpBB2 | Excerpt from ebay-forum.ru | How to easily and quickly buy abroad | How not to lose money, wanting to save money (habrahabr) | Customs FAQ | FAQ by mail to Russia | Wikipedia mail rules | vxzone.com | buy-club.ru | mobile-review.com

Club lovers overseas shopping- bother, we communicate here, we enter the club and ask any questions.

There is no curator in the subject. For questions about filling the caps, please contact the section moderators via the buttonPictureunder the messages or toTopic Starterin QMS. How to do it correctly is writtenhere.

Post has been editedweber666 - 16.05.17, 17:58
Forum: Tech Trap - FAQ · View message: #8815217 · Replies: 44 · Views: 1157639

mainbord
04.02.12, 14:33
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How much can I order a product so that it will not be imposed on duty?

Details can be read here.http://www.vxzone.com/custom.htm

For Russia and Kazakhstan
1000 euros 31 kilograms per month. If the specified norms are exceeded, payment of customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg of weight, in terms of exceeding the value or weight norms, is provided.

From 01.07.2010, uniform rates of customs payments are established, regardless of the type of organization that processes mailings (parcel, package, etc.). The rules for state mail and courier services (DHL express, TNT, FedEx, UPS) are now almost the same. In the event that the value of the parcel is less than 1000 euros, and the weight is not more than 31 kg, exemption from customs payments is made.

ATTENTION! It is possible to receive goods without paying customs duties only if the value of such goods sent within one month to the address of one recipient does not exceed 1000 euros. In the case of receipt within one month of goods whose value exceeds 1000 euros, in respect of such excess, customs duties are applied.

If the product is worth or weighs more than the specified norms, then a duty in the amount of 30% of the cost is charged, but not less than 4 euros per 1 kg of weight in terms of exceeding the value or weight norms.

For Ukraine
300 euros 50 kg. The law does not limit the number of mailings, their total value and weight, which an individual can receive duty-free for a certain calendar period. When these norms are exceeded, customs fees are required. The recipient is obliged to pay a 20% duty on the value of the goods, as well as 20% VAT on this amount (from 300 to 1000 euros - 10% duty on the difference in the cost of goods and 300 euros, as well as 20% VAT on this amount). Some categories of goods are additionally subject to excise. The cost of shipping and insurance is not taken into account when determining the cost of mailing (if its weight does not exceed 100 kg, and the cost is 1000 euros).

For the Republic of Belarus
22 euros per month.

Post has been editedmainbord - 07.07.16, 10:07
Reason for editing: New Belarus duty
Forum: Tech Trap - FAQ · View message: #11222496 · Replies: 44 · Views: 1157639

mainbord
05.10.11, 16:41
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For buyers from Ukraine

In Ukraine, the duty is not subject to parcels whose value does not exceed300 euros (from 01.06. 2012,Chapter 55, Art. 374, pp.6,7.and onUkrainian language), and weight 50 kg150 euros at an estimated cost and 50 kg by weight - for one recipient for one day (04/01/2014). In case of exceeding the specified standards, the cargo is subject to customs duty in the amount of 10% of the over-limit value of the goods, to which is also added 20% VAT, plus a fee for customs clearance (about 40 hryvnia). If the weight of the goods exceeds 100 kg or the value exceeds 10 000 euros, then the estimated cost of insurance and delivery of the item is added to the assessed value subject to customs duty. Upon delivery by courier services (DHL express, FedEx, TNT, UPS) duty is charged regardless of the cost of the parcel. If the product costs exactly 150 euros or 149, you should not risk and buy it, taking into account that it will meet the threshold of 150 euros, there are cases when the amount is specified taking into account the delivery or taking into account discounts for which the customs does not look and still removes taxes. As practice shows, courier services do not have a single scheme for calculating the duty for a package. If you order DHL in Germany - this is the usual German mail at the border, they will deliver the parcel to Ukraine.

Buying experience
Buying experience with inspection upon receipt, such a situation is also possible.
From user Serg.Nik
Faced with this situation. The parcel with the phone was opened by customs for inspection. After the inspection, it was sealed with customs tape and sent on. Since, according to the customs information service, everything was in order, no documents (acts) are attached. At the post office I was told that this posting is classified as “Registered post parcel”, simply “Registered post parcel”. According to “p.103 of the Rules for the service of the consignor’s link, which is hardened by the Office of the Government of Ukraine 05.03.09 № 270”, namely:
At the end of the year, the fact that they are rooted in , I don’t forget the secret of the deposit, the prince of the postage link of the warehouse, intercourse, which is signed by him with the sign of the postoral link.

But "Custom parcel" under these rules does not fall. It follows that to open such a departure under the act will not work. Supporting documents indicating the cost and weight - no. The data indicated on the customs declaration by mail is not interesting, it is data for customs Such parcels from them are held as "Custom package". The “parcel” is what they ship domestically. This is what I was officially answered. I ordered a phone from China

You can ask the seller to underestimate the shipping cost in the declaration. As experience shows, it is best for Ukraine to order fromhttp://www.handtec.co.uk/since they don’t write the cost on the box, they buy a lot of people and don’t pay the duties, but there are isolated cases of taxing the package.Pay only via Paypal, otherwise money can be returned only through a bank.At the same time, asking the store not to write anything on the box is not necessary; the store on any parcels does not indicate the cost of the parcel. To guarantee that your package will not be taxed no one can. It is best to order one phone and do not take additional accessories. Mail parcel inspects selectively, so the parcels without a fee pass quietly. Even if the parcel does not “slip through” the customs, then we arrive at the customs, we write a statement (a written refusal to send the parcel) to return it back (it's free), and immediately write about it to the store, after the return the store returns the money, the store cannot always return money for shipping. Have experience underprice inhttp://www.clove.co.uk, but they do not agree very often, especially on their website it says:www.clove.co.ukThere are successful (without paying duty) cases of order from the storehttp://www.computeruniverse.net, but then how lucky. If you underestimate the cost of the parcel, if it is stolen, you can return only the amount that you declared. When writing a letter to CU, Clove or other stores to reduce the cost, be sure to explain the situation that in your country you will be charged a fee, and in order to avoid paying it, you ask them to lower the cost of the package. Write that you understand everything, agree with everything and do not forget about politeness.

Post has been editedBlack fish - 02.10.15, 13:09
Reason for editing: change of Ukrainian legislation
Forum: Tech Trap - FAQ · View message: #9275514 · Replies: 44 · Views: 1157639

mainbord
29.03.12, 22:55
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EMS delivery

http://www.emspost.ru/ru/

Is a courier (in Russia) delivery. EMS is the Russian Post Office. In practice, parcels should reach faster than by Russian mail, but on average they do not get much faster and there are also several jams for several months. EMS has a very bad support and there are problems with them when opening a parcel and when returning money, therefore it is better to order by regular mail. In Moscow, EMS reviews are much worse than in the regions.

Receiving parcel by EMS , after the parcel arrived at your sorting center (they simply wouldn’t give it to earlier), call EMS and make out the parcel for pickup! Take away as quickly as possible. It is necessary to receive in the center of issue, because when you receive the parcel from the courier, you can not draw up an act of theft and in which case you return the money. No notification will come to you, unlike in the Russian post. When you receive an EMS parcel, you need to sign it before it is received, if the external condition of the parcel suits you (this is indicated next to your signature). Carefully inspect the appearance of the package to notice even the slightest cut the size of a hand. We always open it with an employee of the post office, we ask you to open it personally if necessary. In case the courier arrives and brings you a parcel when you are not, notify the concierge in advance of your neighbors, home, so that they do not sign for the parcel and receive nothing. If the courier arrived and found you, refuse the parcel and say that you will receive it in the sorting center. Everything else is similar to regular mail.

The authority to provide any information about EMS shipments has the right to provide only the following division of the Central Dispatch Office, to send requests, depending on categories, to the following addresses:
1. Requests for the search of EMS items (with the obligatory indication of the number of the item in the subject line of the letter, as well as a copy of the address label) should be sent to the address: [email protected]
2. Requests to search for international EMS outgoing from Russia (with the obligatory indication of the number of the item in the subject line of the letter, as well as a copy of the address label) should be sent to the address: [email protected]
3. Requests to search for international EMS shipments entering Russia (with the obligatory indication of the number of the item in the subject line of the letter, as well as a copy of the address label) should be sent to the address: [email protected]
4. Requests for the search for transfers of cash on delivery for sending EMS (with the obligatory indication of the number of the item in the subject line of the letter, as well as a copy of the address label) send to the address: [email protected]
5. Send requests for forwarding EMS items and specifying the address data of the recipient (with the obligatory indication of the number of the item in the subject line of the letter, as well as a copy of the address label) to the address: [email protected]
6. Various complaints to - [email protected]
7. For payment of refunds - [email protected]
8. Return - [email protected]

And also you can place requests through the company's website.http://www.emspost.ru/ru/contacts/contacts/, call the single reference number 8-800-200-5055 and schedule a personal appointment with Ye.A. Chechelnitskyhttp://www.emspost.ru/ru/social_chamber/ .

Post has been editedmainbord - 30.10.14, 19:27
Forum: Tech Trap - FAQ · View message: #12288950 · Replies: 44 · Views: 1157639

mainbord
28.03.12, 10:19
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Purchase of goods through an intermediary

If the seller does not deliver the goods to your country, this restriction can be circumvented using an intermediary.

You can read more here:
http://www.vxzone.com/middle.htm
http://buy-club.ru/forum/index.php/topic,8...42.html#msg2942

Intermediaries:
Shipito, FAQ
Shopfans
other
https://polexp.com- delivery from the USA and Canada bypassing mail of Russia
http://e4ria.com- service from SPSR USA
http://shopotam.ru/

When buying through an intermediary in any case, the price will be higher, longer delivery and more risk.

A brief description of the purchase from the shipito broker:
Shipito.com(coz. spike, there is a page in Russian - shipitorussia.com) - a company that provides you with addresses in America (and not only) for which you can order goods from stores that are not sent to Russia. How it works, readFAQ, there is Russian-speaking support - [email protected]

We register and get the address in America, which we enter when ordering in the field "shipping address". A bit of math when buying from Amazon through Shipito (order at your Torrance address):
$ xxx, xx + $ xx, xx (delivery within the USA) + $ 1 (photographs of the contents are required, otherwise 1% of the cost of the goods is paid when sending) + $ 8.5 (spike services) +shipping / insurance to Russia= final cost here.

IMPORTANT: when ordering from Amazon to Shipito in Torrance, state tax (9.75%) is not charged (but, just in case, always check when paying)

Advice: when sending from Shipito to Russia, use USPS Priority Mail (regular mail), and not USPS Express Mail (EMS) - a bit cheaper, very often it turns out faster (10-12 days on average) and notproblemswith EMS;

Post has been editedmainbord - 14.07.14, 19:40
Reason for editing: shopotam
Forum: Tech Trap - FAQ · View message: #12248182 · Replies: 44 · Views: 1157639

mainbord
05.10.11, 00:29
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Untie the device from the operator

Unlinking from the operator requires only carrier telephones, such telephones are usually sold on ebay, in all European telephones there is no binding to the operator. Operator phones are sold with a contract and at a low cost, but they are blocked to work only with SIM cards of this operator. Such devices are sold only to customers who are serviced for a certain period of time, that is, you will not be able to come to the United States, buy an AT & T sim card for $ 10 and buy a phone for $ 100, firstly you simply won’t sell it. second, even if you later sell your phone and terminate the contract, you will still be required to pay a monthly fee for it (or pay a fine, usually these phones are sold), for the same reason your friends from the USA will not buy you anything. On ebay, they sell a lot of phones attached to the operator without any contracts, read the detailed description. If the phone is mobile, but it is untethered from the operator, something like "gsm free", "full gsm unlocked" and so on will be written. Unplugging the device from the operator most often occurs by buying a ready-made code and entering it into the phone. Also, quite often there is a software disconnection from the operator. This happens most often on Samsung and LG phones. Do not confuse the decoupling from the operator with the unlocking of the bootloader, they are two different things and they do not have a connection between them. Basically, the cheapest ebay phones are carrier-only, tied to one operator. There is a small pitfall - there are cases where the phone’s unlink code from the operator may not be suitable, wherever you order it, in this case, the software unlinking of the phone from the operator can save it, but it is far from everywhere, you should also pay attention to it .

Unlock Resources:
http://www.unlockallcellular.com- $ 25 unlocking, proven good service.
http://sim-unlock.net/- 5 Euro, one hour.
http://www.swiftunlocks.com/
http://www.cellunlocker.net/
http://www.cellunlock.net/Default.asp- unlocking for $ 40
http://unlockcode247.com/
http://ebay.com- in the search drive in unlock code and the name of your device
Distributing unlock codes for Motorola devices

After you have entered the unlock code, he will never ask him again even after the firmware.

Non-operator phones are so-called sim-free, they were initially sold "free" and were never blocked by the operator. In carrier phones there is an operator firmware and a bunch of unnecessary applications, there are also inscriptions on the case with the name of the operator.

The experience of getting the phone’s decoupling code from the operator when buying a phone for the full cost from the US operator t-mobile

You have a phone purchased at full price and there is a check. When buying a contract was not concluded, and the number (and SIM) card was not bought. Purchased only apparatus. After shopping, go tohttps://support.t-mobile.com/caseSubmitForm.htmlThis is a text chat with T-Mobile customer support. We read the chat with the words "Unlock code for<model>from T-Mobile full-price purchase ". A support staff member should ask a couple of questions and accept the unlock request. At the same time, they will want to know: full name and last name, phone IMEI, phone number and email. You must specify your current mobile phone.Important: You should get an unlock order number. And you will be asked to fax a check from the store to the number 1-813-353-6557. The check should show, 1) that the device was purchased for the full price, 2) model of the device 3) IMEI of the device 3) your name and surname. The first sheet of the fax (before the check) must be sent to the cover page, on which specify:
  • ATTN: SIM Unlock Team
  • Remedy Form # (application number that you were told)
  • Customer's Full Name (your first and last name, as you indicated in the chat)
  • Contact number (your phone number specified when placing the application)
  • Customer's Email Address (optional) - your email address.

Copy of the original sales receipt of the handset. - (this is actually the check that comes with the 2nd fax sheet and is).

If everything is fine, then in 3 days an unlock code will be sent by email. Re-request they allow you to post no earlier than 7 days.

Post has been editedmainbord - 19.03.14, 10:10
Forum: Tech Trap - FAQ · View message: #9266947 · Replies: 44 · Views: 1157639

mainbord
18.11.11, 20:37
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Paypal payment system

All about paypal can be read here.http://www.vxzone.com/paypal.htm

This is a payment system. If there is, always pay through it, very often it is a lifesaver when talking with an unscrupulous seller and simply helps to push the seller to work faster and get the money back. Paypal allows you to return the money with a 100% guarantee.Paypal returns the money only if you applied to it no later than 45 days after the purchase (the fact of transferring money to the store). If 40 days have passed since the purchase of the parcel and you haven’t received it yet, in any case, open a dispute in paypal under any pretext: drive for a long time, drive the seller, etc., the main thing is to create a dispute so that you can always get a refund in which case. If no solution is found (no money and no goods), no later than 20 days from the moment of opening the dispute, we transfer the dispute to the claim. When registering, withdraws 1 dollar to confirm a bank card, then this dollar will be returned to you. After registration, you can immediately start shopping. By default, PayPal itself converts the amount of the purchase and takes 2.5% for the conversion. The PayPal course is only known at the time of the transaction. It is necessary to take into account the fact that your bank can convert at its own rate, and maybe at the rate of the payment system (Visa or Mastercard). The course of the payment system (at least a visa) is more profitable than a bank one and it is closer to the rate of the Central Bank of the Russian Federation. How exactly the bank converts can be found in the support of your bank.Therefore, in paypal immediately after registration, choose the option of converting currency through the bank (Profile ->Additional functions ->My funds ->My preapproved payments are ->Ask available funding sources ->conversion options ->Please invoice me in the currency specified in the seller's invoice.

To return the money or move the seller, there is a so-called disput procedure (dispute), which is described in detail in the link above. In Google Wallet, the equivalent of this procedure is claim. When working with PayPal, it is very important to have an honest conversation and respond on time. If you do not know how to respond or want to receive additional information on your claim, write to paypal at the linkhttps://www.paypal.com/en/cgi-bin/webscr?cm...p;t=escalateTab. If you received a defective phone or a phone does not match the description, a very important role is played by photo and video materials that must be attached to the claim.

Investigation of the dispute goes within 20 days. If at the end of 20 days, the dispute is not satisfied, it is necessary to transfer the dispute to the claim, if the dispute is satisfied, close the claim.

Post has been editedJohnny P - 10.12.13, 09:41
Forum: Tech Trap - FAQ · View message: #9908968 · Replies: 44 · Views: 1157639

mainbord
09.11.11, 21:11
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Google Wallet Payment System

Google checkout since November 2011 merged with Google Wallet (Google Wallet)

This payment system is similar to paypal, only less strict, that is, it helps to get money back, but just like paypal is not a money back guarantee in any case. If there is, always pay through it, very often it is a lifesaver when talking with an unscrupulous seller and simply helps to push the seller to work faster and get the money back. As well as paypal for registration, it takes one dollar and returns it in a month. There are no features compared to Paypal. Very convenient, since it is tied to a google account and market. If you can pay via paypal, if not via Google Walet. If neither is the case, then most likely the store is not very conscientious. Google Walet as well as paypal perfectly helps to return money in case of unsuccessful delivery or theft, in particular, it is very important for buyers from Russia when they buy at the store handtec.co.uk, which does not return money if the package is stolen or lost, but in this case google helps us a lot. But Google Wallet is not as strong in returning money as paypal, that is, it will certainly help you communicate with the seller and quickly return the money through the bank, but Google Wallet cannot independently repay you money in a short time in case of unsuccessful purchase.

If you have any problems with the order or the seller does not answer your questions within two working days, we read
https://www.google.com/support/wallet/bin/a...&topic=8955
To return the money in connection with the theft, non-delivery of the parcel, if you sent the wrong, not completely, or not what is written in the description, write herehttp://www.google.com/support/wallet/bin/r...act_type=claimbThis procedure is called claim and is analogous to dispute in Paypal. I send another letter in support before that, in the same place you can ask if you are interested in something else [email protected] Before you write about the order to google, first talk to the seller yourself.

Help and google wallet FAQhttp://www.google.com/support/wallet/
Google does not give guarantees about the honesty of the seller and the quality of the goods, but if you have a google wallet and there are some problems with the seller, they will always help.
Google Wallet Terms of Usehttp://wallet.google.com/termsOfService?type=Buyer
You can manage your account athttp://wallet.google.com/manage

Post has been editedmainbord - 10.10.13, 20:02
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Where to buy?

For buyers from Ukraine, mainlyhttp://handtec.co.ukSince the duty is imposed when exceeding 300 euros. You can ask the stores to understate the cost. Do not forget about ebay.com

For those buying from Moscow, it makes sense to look at a purchase abroad only when the goods in Moscow are not for sale at all, or when you cannot buy a cheap gray phone.

For those buying from other cities of Russia, buying abroad is sometimes the only way to buy a phone or other device.

In addition to those stores that are represented in our FAQ, there are other stores, but due to their unpopularity, unverified, and poor performance (no purchase instructions), other stores are not represented.

When buying from Europe’s stores, the phone has a European charge, but it’s not hard to buy an adapter and for English or other charging, you shouldn’t choose a store for this parameter, it’s not a problem to buy an adapter. The charger from America is suitable for our sockets, only an adapter is needed, even though there is another voltage in America. Handtec gives a free adapter bundled with the package, although it is very inconvenient and cumbersome.

The average delivery time from all stores is the same.
Do not forget that in stores different cost, you need the cost without VAT.

If you buy a phone in another country, this is in my opinion the worst option, since in order for the phone to be exchanged or repaired under warranty, you will have to go to the store where you bought the phone, but you can watch it when buying it. This is also a plus, because when buying abroad phones are not checked, they are not even included, and they can easily send you a phone with a non-working screen or battery, but even phones stolen are insured, so you will return your money anyway lost time. And if a friend buys you and sends by mail, firstly the package is not insured when sending, secondly the price is likely to be higher, since there is VAT in Europe, and here you cannot return it, plus shipping, plus not fact that in the store it will be cheaper.

Purchase on ebay. This is a very cheap option. On ebay sell in particular phones from the United States. As you know, in the US, the system of buying mobile devices is completely different. The phone can be purchased only from the operator and only with reference to the operator. Plus, one of them, their phones are sold for $ 100-200, and on ebay their price is much lower than the others. Ebay is generally a place for advanced buyers, with the first purchase is better not to try. There are cases when the phone can not be unlocked by the unlock code from the operator (rarely it happens), and you only find out about it when the phone comes to you.

PDAPLAZA, in principle, is probably no different from European stores, exceptshipping cost (about 2500r)- This affects the cost of repairs in the future and they certainly speak Russian.

Theoretically, they can steal from anywhere, for this reason, all shops are equal. What is good to order from Handtec? On the parcel there are no identifying marks and accompanying documents that would incline him to steal. Butfor hantec there is no paypal for Russia, if the package is stolen or lost handtec does not return money, money can only be returnedthrough the bankthat is not very fast and convenient.

Post has been editedmainbord - 10.10.13, 20:02
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What is Clean esn bad esn?

ESN (Electronic serial numbers) is a unique device number (like IMEI). If a contract is not paid in the USA, your phone is blocked for other operators by the ESN-number, and it becomes with a bad (bad) ESN. Therefore, a device with a broken ESN cannot be used in the United States. If the ESN is not corrupted, it is usually written clean ESN. For ours (CIS countries or any other country except the USA), ESN operators do not play a role, and the phone will even work with a damaged ESN, both in GSM and in CDMA networks.

Post has been editedmainbord - 29.09.13, 12:02
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A brief description of the purchase on ebay

On ebay you can find a lot of information in the following sources:
http://www.ebay-forum.ru/
http://www.ebay-forum.ru/phpBB2/
http://www.vxzone.com/ebay.html

This is just a quick reference guide. There is a lot of information on buying on ebay and the factor will be gradually replenished, this is only for a start, so that at least some information is present in the fake, do not forget to follow the links in the header, it has a lot of useful information.

Ebay is a marketplace - the Internet market, where private traders or shops can sell goods by registering under a certain nickname. Buying on ebay for the final buyer differs only in that, in general, there is no guarantee for all products, unlike European stores, and in case of problems You can always send the device back to the store for repair, everything depends strongly on the seller and everything is decided mainly in favor of the seller. Buying on ebay is 100% safe if the seller deceives you - another package arrives, not new, not the same as in the description, with flaws, or the package is simply stolen, security is guaranteed by paying via paypal, which is always 100% guaranteed will give you your money backpaypal descriptionandinstructionfor guaranteed return of money through paypal. Most of the purchases are made on ebay.com - ebay USA, this does not mean that merchandise is sold only from the USA. There are ebay markets for other countries. To open them you type in a search engine for example: "ebay Australia".

Since the summer of 2013, ebay.com shows only offers available for your country, in order to open all offers, you must enter the site through a proxy server in the USA. This can be done using the sitehttp://proxfree.com

Product selection is carried out according to the following criteria:
1) Search for a seller with a high rating top seller, whose positive feedback is much more than negative;
2) Search for goods with the desired quality: new, used, without box, etc;
3) the choice of the auction or the goods with the final cost;
4) Search for a device not attached to the operator (sim-free) or itsfurther decoupling;
5) Search for goods with cheap delivery and delivery to your country, or purchase throughintermediary;
6) It is very convenient to search in a specific section and use the sorting by price.

1) There is a seller rating on ebay. Each buyer after the purchase puts a plus or a minus to the seller and writes a comment about the seller. Usually when buying from top sellers from top sellers there are no problems with incorrect product description, with fakes, with deceptions, etc. From sellers without a rating, it is better to buy by experienced ebay-waters.
2) Each product on ebay has a description in which the seller can indicate: device characteristics, equipment, damage features and so on, these data must be read, they are very useful, and if they do not match the goods received, you can immediately contact paypal and return the money in part or in full. Also, each product has a mandatory characteristic - the state of the product (new, new other, refabrished, used, etc.), these characteristics are predetermined by ebay rules and are mandatory, and you can determine from them whether the product is new, used or other.
3) On ebay there are two types of sales, 1) normal - when the price is indicated, as in other stores, you click to buy, and you are charged exactly the amount shown on the screen, and immediately send the goods. 2) And the auction, when the seller specifies the nominal amount of bidding, and each buyer can bargain (to give an amount of at least $ 5 more), who wins the highest amount by the end of the auction, the seller determines the time of bidding. The seller may indicate in the auction the price at which the buyer can buy the goods without bidding. Usually at auction you can save a lot.
4) On ebay, the bulk of the goods (mobile devices and others) are sold from the USA. In the US, all mobile devices are sold only withoperator bindingat a low cost, in consequence of which you can save a lot about buying such a device on ebay, especially if it is sold only in the USA. Usually the seller indicates his device is tied to the operator (verizon, t-mobile) or not (sim-free). If the device is tied to an operator, there is usually no problem to untie it, in half the case it can even be done for free, or very cheap - $ 5.
5) When buying on ebay, you need to consider whether the seller delivers the goods to your country and, accordingly, the cost of this delivery. If the goods are not delivered to the country, you can buy through an intermediary, but in this case, there are more risks, more costs, and there is no 100% guarantee for a refund. Many sellers from China sell small accessories with free shipping, this is normal.
6) If you are looking for a communicator or a tablet, for example, it is better to search in the corresponding section cell phones & accessories, this will allow you to cut off many unnecessary offers. Further, for convenience, use different types of sorting, the best way to sort only by price, maximum price first price highest first.

Post has been editedmainbord - 05.09.13, 19:22
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Abbreviations and jargon

The following abbreviations and jargon are not recommended for use, and are described here only for understanding.

stick -https://www.paypal.com/ru/webapps/mpp/home
carnation -http://www.clove.co.uk/
Kyu (CU) -http://www.computeruniverse.net/
mind (um) -http://www.unlocked-mobiles.com/
track (eng. track number) - postal identifier, the official name of the post of Russia
Refund (r'ifand) - refund (cancel the transaction) seller
Chargeback - chargeback (cancellation of transaction) by the bank
waiting - the person who paid for the package, but has not received it yet
IGO - international mailing
MMPO - a place of international postal exchange
spike -http://www.shipito.com/
Invoice - a document provided by the seller to the buyer and containing a list of goods, their quantity and price, the formal characteristics of the goods (color, weight, size, etc.), delivery terms and information about the sender and recipient. The invoice document corresponds to the document invoice for payment (commercial invoice) or invoice (proforma invoice) used in the Russian Federation.

Post has been editedmainbord - 01.09.13, 17:26
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Will the Russian language in the firmware?

For android:
Android OS FAQ

For other operating systems.
Most often, there is a Russian language or you can flash a Russian firmware on the device, if there is one.

Post has been editedmainbord - 14.12.12, 11:13
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How best to pay by card directly or through the payment system?

When paying through payment systems (PayPal, Google Wallet), your card details are not communicated to the seller, the refund (especially on ebay) is much easier. When paying via paypal, you are guaranteed to return your money. In the CU store, payment via PayPal is also more cost effective. Conclusion: if you can pay only with a card, then the seller most likely is dishonest, so if there is a payment system, be sure to pay through it (spend the extra 10 minutes on registration and save a lot of money, time and nerves). You pay directly with the card only if you are 100% sure of the seller and you or your friends have already bought something in it, but it is better to look for another seller or store where there is a payment system, and even more so if it is one of your first purchases.

Post has been editedmainbord - 10.12.12, 20:00
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What to do in case of theft of damage to the parcel?

About any actions related to Russia
“The severity of Russian laws is mitigated by the non-binding nature of their execution”
"The law - that the pole: wherever you turn - there it happened"
But it’s not necessary to lower hands and always hammer our mail and customs. But everything, of course, depends on people.


Personal experience.

How to return the money?

To begin with, the most important thing in this case is to issue an act of damage or theft of a purchase, otherwise it will not be possible to prove anything. Do not hesitate to explain to the postal staff why you are supposed to inspect the purchase before painting, do not listen to others in the queue, here you are right and only you. Before buying in the store, specify whether the store sends an inventory of the contents of the parcel, if not, ask it to send it, otherwise it will be impossible to draw up an act from our mail. The description will be any piece of paper with the name of your phone, as experience shows, the staff of the English and German, moreover, do not know, therefore they will not be able to understand anything on the piece of paper, therefore they simply show that it’s written that the phone was bought and it should be there . If you have changed the weight during the delivery, you must immediately call the Russian post office and complain, so you will save a lot of time and effort, and it is better to fix the status on the camera. If the parcel is lost somewhere during the delivery, then we call our mail, we explain the situation, most likely they will send you to the customs first, and the customs will say that they have not seen the parcel and know nothing. Then we write to the seller so that he starts the search for the parcel. Naturally, the seller will say that it’s too early to wait, the deadlines haven’t been released, but for example, I’m writing to the seller after 21 days to make a request to search for my package. If you ordered in a store in Europe (where there is insurance), everything is simple, as soon as our post office recognizes the device as lost, it will send the paper to the seller and he will return the goods for insurance, but if not, you will have to butt with the mail, which is not nice. The act of theft or damage should be drawn up in two copies, which is signed by the head of the postal service, the postal worker and the addressee. One copy of the act together with the attachment of the postal item is transmitted to the addressee. (i.e., even the "gutted" parcel must be left, and with the photograph taken, to send the photo to the store, the looted parcel must also be sent back to the store). We leave the parcel in the mail, because as she goes back to the store and we can not pick it up. If possible, we collect a copy of the invoice for ourselves, take a picture of an empty phone box, a sticker with imei, etc., and a packing box of the store. We take away 1 copy of the act - necessarily! After you have compiled an act, go home and write a letter to the store explaining the situation, after which they will give you a detailed description of what and how to do. There are cases when the parcel goes by ems, and the parcel is stolen at customs, sometimes the ems sends the parcel to the seller without a request.

For both EMS and Russian Post (since ems is just a Russian post office)
If there is no inventory of the attachment, then when inspecting the parcel, an act can be drawn up only when the weight of the parcel is changed and the packaging is damaged, if there is an inventory, then you inspect the parcel before painting and ultimately, if something is missing, in any case, make up an act of theft.

If I have problems with the goods, I noticed at home, then there is nothing to prove to the mail, the maximum is to write a deplorable letter to the store and see what it answers.
Unverified data: if the parcel came broken, but it was found at home - you need to send them back within 2 days, after it reaches them - he will send another one, only you need to send it along with the package and be sure to complete it.

International Postal Exchange Claims Department of the Main Center for Main Mail Transportation (GTSMPP) [email protected]

Quality control and search for mailings
http://fcr.russianpost.ru/portal/ru/home/p.../controlquality

Post has been editedm16kevlar - 07.12.12, 12:44
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The seller sent the parcel again, but my first parcel came to me, what should I do?

There are situations when a parcel is lost or stolen during delivery. In such a situation, the insurance store sends the parcel again or returns the money (at the request of the buyer). If, after a refund or resend, the first parcel did arrive to you,without fail return the parcel or money to the seller, be an honest person!Write to the seller that you received the parcel and ask if he will accept the money, and how they can be transferred to him or need to send the parcel back. The seller will naturally accept the transfer of money. For you, the best way to sell the received phone, and the money back to the seller.

All cases of non-return of money to the seller, ended for all other buyers miserably, the store just stopped returning money. Do not substitute anyone, you do not buy one.

Post has been editedmainbord - 02.10.12, 14:49
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Brief description of the purchase process

First you need to decide why you want to buy abroad. There can be only two reasons, either abroad is cheaper, or you cannot buy this item in your city at all. Example: you live in Moscow and want to buy a phone, check for availability in the storehttp://shopkpk.ruor in any other cheapest store in your city where you want to buy the thing you need. Next, find a foreign store and compare the cost. If the difference in the cost of 1000r, you definitely do not need to take abroad (a lot of risk - there is little benefit), if 5000, you can already buy. When viewing prices, do not forget to deduct vat and add shipping costs, it is convenient to do this, putting the goods in the basket, and choosing a delivery method to your country and all the discounts, the store will immediately give you the final cost, then go to Yandex and convert foreign currency into rubles, dialing into search string "euro to rubles", for more accurate calculations it is better to watch the exchange rate on the bank's website on the day of purchase. It should be remembered that in English stores the cost is indicated in pounds, in Europe in euros, and on Ebay in dollars. Keep in mind that a small percentage will be spent on converting your bank's currency into the store's currency (the conversion fee is about 300r when you buy goods for 15,000 and the dollar exchange rate is about 30r).

Post has been editedmainbord - 24.07.12, 13:26
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